Curtis Boyd Email & Phone Number

Pittsburgh, Pennsylvania, United States

Curtis Boyd is a seasoned Senior Consultant and Coach with over 30 years of experience in law enforcement and public service, specializing in Crisis De-escalation and public safety. Drawing on his extensive background, Curtis has become a leading voice in the field of crisis intervention, providing invaluable insights and strategies to a wide range of organizations, particularly within the transit industry.In partnership with Insight Strategies Inc., Curtis Boyd & Associates LLC delivers tailored training programs designed specifically for transit organizations. These programs focus on equipping transit operators, managers, and front-line employees with the tools they need to effectively navigate and manage crises that arise in their daily interactions with the public.The partnership between Insight Strategies Inc. and Curtis Boyd & Associates LLC brings together deep industry expertise and a shared commitment to enhancing public safety. Through their collaborative efforts, they provide comprehensive Crisis De-escalation training, combining proven methods and practical techniques that help transit agencies meet today’s safety challenges while fostering safer environments for both employees and passengers.This partnership has allowed transit organizations to not only comply with industry mandates but also build stronger, more resilient teams capable of recognizing and responding to crisis situations before they escalate. Curtis’s dynamic approach, combined with Insight Strategies Inc.’s strategic framework, ensures impactful training that addresses both personal and organizational needs.Curtis’s experience presenting at major industry conferences such as CIT International and APTA further highlights his role as a trusted expert. His training solutions go beyond the classroom, offering real-world applications that empower transit professionals to manage stress, enhance situational awareness, and build meaningful connections with the communities they serve.

United States

Designed Crisis Awareness Training with the objective of avoiding transit employee assaults and escalation of passenger conflict through mental health awareness, assertive behavior training, and de-escalation.

United States

Lead Community Resource Officer, Crisis Intervention Team Coordinator, Crisis Awareness Training a coordinator. Impactful, transformative, and intentional in changing negative cultural stereotypes.

United States

CIT Coordinator Job Duties (Generally)The Crisis Intervention Team (CIT) Coordinator is responsible for organizing and standardizing CIT trainings within the Program. This position can be under either a behavioral health agency or a law enforcement agency or both. Building on the CIT Training model, the CIT Coordinator is responsible for the following duties:• managing the logistics and coordination of training presenters and activities;• developing and producing a training manual for participants;• overseeing course evaluations and enhancing the quality of the training;• enhancing the system for gathering and analyzing data;• working with the planning committee to develop smaller, more focused trainings for other criminal justice players such as probation/parole officers, dispatchers, and EMS;• educating the community about the goals and purpose of the program.;• enhancing community awareness as well as following state mandates and protocols;• interfacing with the criminal justice system, county and private social services, mental healthservices, state and other systems.;• maintaining and completing all appropriate records related to logistics and planning, preparingwritten reports, entering statistical data;• conducting program evaluation and monitoring.The Coordinator will develop close working relationships with various agencies including (but not limited to) the Police Department, Magistrates, Sheriff's Office, Probation and Parole, Commonwealth's Attorney and Public Defender's Office. The Coordinator must be able to communicate and understand the many complexities that arise from interaction with different systems.