-Delivers individualized service to the public and seeks to accommodate customers' needs-Demonstrates respect and consideration to all staff, patrons, and programs-Identifies suitable alternatives to customer service concerns-Ability to work effectively with any combination of employees -Continuously built strong relationships with co-workers and management -Is viewed as approachable and collaborates with staff at different levels, facilities, and divisions -Teaches and evaluates in accordance with applicable standards and philosophies -Uses a variety of techniques to motivate students -Continually teaches and evaluates to individual needs-Ability to recognize and analyze groups and individuals abilities

-Ensured the safety of patrons when using the facility slides-Assisted and worked closely with Lifeguards when completing facility tasks-Assisted in first aid situations -Responded to customer inquires in an efficient and effective manner -Build strong relationships with co-workers and management

-Worked with the Support Operations Manager on specific projects relating to the Customer SupportTeam.- Tracked Customer clickthrough rates and built detailed monthly reports- Edited, managed, and built articles using Salesforce, Atlassian Confluence, and Atlassian Comala- Designed and managed the Support Chatbot on Corporate Website- Answered Customer support queries using Intercom- Led meetings on a weekly basis regarding specific projects while taking on a projectmanagement role.

-Strategic set up and take downs for golf course events, weddings, celebrations etc.-Work alongside management to ensure events are setup to the highest standards-Assist members with all customer service needs

- Worked as a Gate Attendant which required the scanning of customer passes and assistance of all needs - Helped to provide the best experience possible for all guests