Curtis Carson Email & Phone Number

I am responsible for strategic business planning, financial management, human resources, and policy development. I have recruited and currently oversee 250+ professional commercial lines insurance inspectors, premium auditors and loss control specialists. I have developed and maintain a client base that includes commercial and specialty lines carriers, E&S.

I had operational responsibility for a territory including six branch offices, 251 claims employees, 22,367 open claims, and over $300 million in outstanding reserves. I successfully implemented plans to reduce average future medical costs by 35% and penalties to 0.24% of paid losses from 0.55%. Successfully developed and implemented policy to improve.

I successfully managed two corporate mergers without incurring extraordinary human resources costs, and spearheaded the successful upgrade of HRIS and payroll systems. Developed and coached supervisors and managers for positions of higher responsibility. Orchestrated logistics, purchasing and delivery of employee benefit plans including life, health.

I advised senior management on EEO and employee relations’ issues including external and internal charges of discrimination, legislation and case law. I developed and directed the implementation of corporate policies and procedures affecting an employee population of 18,000. I successfully resolved 224employee complaints avoiding costly litigation and.

I was responsible for all aspects of administering, implementing, and controlling corporate human resources policies and procedures. I directed regional compensation administration and supervisory training on change management. I was accountable for company compliance with federal, state, and local employment law. I successfully managed a ninety-employee.

I was responsible for performance, quality and customer service standards for various underwriting and policy service departments. I developed and implemented policies improving profitability and efficiency. I identified correlation between billing method and underwriting loss ratio, developed profile for profitable accounts, resulting in $2 million annual.