I directed daily operations, capital improvements, and special projects for one of the largest animal research programs in the U.S., including centralized oversight of 15 facilities supporting the husbandry and housing of over 60,000 animals.I led a team of 50+ operations, facilities, and maintenance professionals managing communications, health, safety, and environment (EH&S) and responding to the unique needs of high-profile users, researchers, and clientele. I’m proud to say I improved team morale by elevating hiring, training, and on-boarding activities within a complex environment requiring a deep understanding of technical, medical, facilities, and research.I also identified areas of improvement by leveraging data to conceptualize, implement, and optimize business process improvements that elevated operations, improved client relations, and streamlined capital and operating expenses.

I transitioned from the military into a civilian opportunity overseeing operations and fulfillment within a fast-paced, heavily metric-driven warehouse operation requiring leadership and management of over 40 direct and indirect hourly staff. I directed third-party receiving operations while developing top-performing teams who continually exceeded KPIs and performance metrics while meeting operational and labor plans with 100% achievement. I developed staffing plans, schedules, quality initiatives, and process improvements to elevate performance while driving change management and user adoption of new processes and standards.

I retired from the U.S. Air Force after twenty years of service, achieving the rank of E8 Senior Master Sergeant, serving as a platform training instructor, electronic warfare subject matter expert, and second-in-command lead for a 400+ squadron. A highlight of my time in the Air Force was leading the development and execution of training programs, where I delivered instruction to over 2,500 cross-functional staff in various subjects, including leadership, professional development, personal growth, and transition to civilian life. I also oversaw all human resources activities for a 420-person unit, including performance evaluations, promotions, testing, investigations, and conflict resolution as the single HR generalist supporting unit executives.