Cyber Security.

Managed a crew of up to 17 employees to service, install and repair water treatment equipment over eight thousand square miles including the Dallas/Fort Worth Tx (DFW) Metroplex areas.Led the team to up-sale around $90,000 dollars of equipment and products a year.Controlled company credit card in the expenses of City permits for installation of water treatment equipment and Backflow testing requirements.Pulled permits with the Cities for the installation of water treatment equipment and testing backflow devices.Managed the training for employees to become Texas Commission on Environmental Quality (TCEQ) Certified with the state of TX.Developed special training techniques and made sure they were followed to eliminate costly water leaks.Implemented a training program which reduced the number of return calls by 50%.Managed the operation and repair of up to 17 company vehicles.Directed the inventory of up to 17 company vehicles on a monthly and yearly basis actively saving the company money.Managed customer complaints and concerns resulting in an increased Better Business Bureau (BBB) score.Implemented a safety program made sure it was followed, to ensure no employees were hurt on the job.Certified Water Treatment Specialist III (WTS III)Certified Backflow Prevention Assembly Tester (BPAT)

Installed, serviced and repaired water treatment equipment. Up-sold around $12,000 dollars of equipment and products to customers in one year.Received several compliments from customers after a service call.

Installed, serviced and repaired water treatment equipment.Received several compliments from customers after a service call.

Managed three airmen in the operation of the radio operations shop at Incirlik Turkey to include the Desert Storm/Desert Shield campaign.Operated and trained airmen on the operation of the Teletype Machine (TTY).Broadcast Emergency Action Messages (EAM) over the High Frequency/Very High Frequency (HF/UHF) radio.Connected flight personnel to the ground crews at Command Post at the air base over the radio.Promoted to Staff Sergeant and Led three airmen in the operation of the radio operation shop at Hahn AB, Germany.Led a team deployed to the field to physically set up 40ft mast antenna and tune radio to set up communication between the flight crews and the base.Completed an annual review on three airmen.Received honorable discharge Jun 1995.Awarded Air Force Commendation Medal 1st Oak Leaf Cluster Apr 1995.Awarded Air Force Commendation Medal Oct 1992.Awarded Air Force Achievement Medal 2nd Oak Leaf Cluster Jul 1990.

Built classified documents and delivered them the air crews in secure facility on the flight line at Plattsburgh Air Force Base, NY.Daily inventoried and destroyed classified material - maintained a top secret clearance.Awarded Air Force Achievement Medal 1st Oak Leaf Cluster Mar 1989.Awarded Air Force Achievement Medal Sep 1986.Participated in Big Brothers/Big Sisters Organization in Plattsburgh NY.