Curtis Fields Email & Phone Number

Assistant Store Manager - Walgreens. OKC,Oklahoma 2004 - PresentAnalyzed productivity and profitability of key departments.Consistently achieved projected profit objectives.Coordinated the closing process with the budgeting process for proper expense management.Coordinated and evaluated monthly inventory counts.Analyzed and improved departmental operations resulting in increased productivity.Analyzed and reviewed month-end financial reports.Dealt tactfully and effectively with difficult customers.Communicated with customers daily.Built rapport with customers through effective and precise communication.Provided team with guidance, motivation, and discipline to consistently achieve sales and customersatisfaction.Provided superior customer service and work quality while demonstrating attention to detail, flexibility andinnovation in resolving problems.Possess effective communications skills, and work well with others at all levels.Handled customer inquiries and complaints.Operated cash registers and computer input applications.Interviewed and evaluated job applicants.Interviewed and evaluated personnel.Modified time lines and work schedules according to company needs.Well-developed management skills.Utilize all assets and resources available, maximizing employee productivity and performance to achievecorporate goals and objectives.Comfortable motivating and supervising culturally diverse work forces.Responsible for assessing staff adherence to policy standards.Monitored security measures and loss prevention and coordinated facility maintenance and upkeep.Coordinated staff schedules daily.Enforced all company policies including Quality, Health Safety & Environmental (QHS&E), Drug andAlcohol, and Standard Operating Procedures.Interviewed and trained new employees, processed payroll, and conducted daily sales meeting with staffand management.

Listed skills include Usa, Rapport, Dedicated Professional, Oklahoma, and 48 others.

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  Assistant Store Manager

  Walgreens

  Dec 2017 - Present

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  Norman North High School