Curtis Garth Email & Phone Number

• Networking Hardware Administration• Fiber and Copper Ethernet Technologies• Hardware and Software Troubleshooting• Installation and Configuration• Network Security Administration• User Support and Training• Network Infrastructure Troubleshooting

• Administering the operation of LAN/WAN-related network services according to Government policies and procedures• Coordinating and implementing network software and hardware upgrades• Analyzing, troubleshooting, and resolving system hardware, software, and networking issues. Configuring optimizing, fine-tuning, and monitoring operating system software and hardware.• Administering LAN/WAN security and malware control measures• Troubleshooting errors and configuration issues• Diagnose and resolve all network related issues, implement and process approved change requests• Working knowledge of SolarWinds Suite - Orion Platform and Riverbed SteelCentral• Management over IPAM, ISE, NetMRI, Riverbed NETIM, Cisco Prime, and Infoblox.• Management over personnel for the Network and System Admin team.• Facilitates weekly project review meetings and conference calls• Member of a team of contractors responsible for providing end to end LAN/WAN solutions. Additional responsibilities included maintaining a network infrastructure with Cisco routers and switches, consulting with users to determine needs and troubleshoot issues on the network.• Implementing a standardized Riverbed topology and resource display for the CNCC NetOps.• Utilize daily systems such as, Remedy, Dameware, Cisco Jabber, Active Directory, BLACKWAN, and Solar winds on NIPR & SIPR, and GRAY networks.• Supervisor responsibilities, managing workflow, training new hires, Creating and managing team schedules. reporting to senior management. Evaluating performance and providing feedback and helping to resolve employee issues and disputes.

• Day to day activities include: 24/7 monitoring of network links; Implementation and configuration of mission critical network solutions; Maintenance, backup, and upkeep of the network; Supporting end users; Compiling executive reports.• Member of a team of contractors responsible for providing end to end LAN/WAN solutions. Additional responsibilities included maintaining a network infrastructure with Cisco routers and switches, consulting with users to determine needs and troubleshoot issues on the network.• Reviewing Logs and Events errors• Provide application support of various server processes and web availability in multiple domains• Troubleshooting errors and configuration issues on all monitoring of the network• Working knowledge of SolarWinds Suite - Orion Platform and Riverbed SteelCentral• Diagnose and resolve all network related issues, implement and process approved change requests• Facilitate weekly project review meetings and conference calls

Fayetteville, Nc, United States

• Successfully migrated programs from windows 7 to windows 10.• Configured TACLAN’s and switches for unit migration. • Imaged laptops for internal use as well as field exercises.• Trained Peers and Customers on the proper use of Satellite and High Frequency Radios.• Provided guidance and assistance in field exercises supporting multiple units.• Received Wave training for field implementation for future exercises. • Properly configured Wave Dispatch for field training. • Properly conducted inventory for sensitive equipment. • Installed/programmed TACLAN’s and switches for units.• Prepared training slides for my company to use for all of the staff. • Assisted with equipment turn in.• Instructor Qualified• Configured programs to suit the needs for its demand in the unit.• Tier II/III Level Support for Tactical IT Systems.• Experience with iDirect Modems, SOCOM TACLAN, VIASAT In Line Encryption Device Installation and Configuration (KG250x), Harris In Line Encryption Device Installation and Configuration (SecNet54), Tactical Radio Operation, Harris PRC150, Raytheon PSC5D, Thales MBITR PRC148 V2/4, and ASIP.

● Installed software and operating systems on an estimate of 500 company computers.● Migrated Customers profiles during life cycle of the IT equipment. ● Worked directly under the General Commanding Officer for personal IT assistance. ● Assisted with the installation, operated and maintained a video teleconference suite that accounted for over 1,000 of successful teleconferences● Set up Conference Rooms with audio visual needs, such as Front & Rear projectors, various type of microphones, Audio mixers, Video Cameras, Polycoms, and Televisions.● Managed and monitored the handling of the Imaging to Windows 10 from Windows 7.● Properly maintained Printer servers with allocated IP’s with a dhcp and static system in place including peripherals ● Trained Peers and Customers on the proper use of BMC Remedy.● Assisted with the configuring and issuing of IPhone and Blackberry’s to users.● Managed hundreds of accounts in different Organizational Units. ● Managed a high-volume workload within a deadline driven environment. Resolved an average of 200 inquiries a week utilizing BMC Remedy ● Managed mandatory/discretionary access controls, implemented least privilege utilizing Active Directory ● Directly communicated with senior leadership on telecommunications and sustainability programs, constructing reports which display the network sustainment program goals, and objectives

● Re-imaged and installed over 3,000 computers with peripherals● Maintained 100 percent security readiness for the Organizations Video Telecommunications network.● Worked directly under the General Commanding Officer for personal IT assistance. ● Operated in the VTC HUB to make sure all calls were properly connected. ● Maintained the VTC wall as well as the Tandberg equipment. ● Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.● Managed and monitored the handling of the Imaging to Windows Vista to Windows 7.● Migrated Users to Enterprise Email within a timely manner.● Set up and configured hardware and software on company equipment.● Set up equipment for over 500 employees, including installing cables and hardware● Managed trouble tickets using BMC Remedy.● Expanded the Army enterprise network by installing configuring and managing over 80 Cisco distribution and access layer switches in approximately seven sites across Afghanistan