• Recruitment, training and management of volunteers, service user reps and peer mentors• Maintaining good communication within the service• Group supervision for volunteers• Responding to safeguarding concerns• Supporting the project manager in planning, monitoring and reviewing the development of the service in line with identified priorities, targets and outcomes• Implementing revisions to service delivery as required. As a team leader:• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles• Supporting staff to improve service user outcomes• Ensuring that staff are competent in the delivery of interventions that reduce risk to service users Trained in Values based interviews (VBI) - about assessing anindividual’s values, motives and attitudes towards working with vulnerableadults/young people.

• Counselling• Social services pilot on home visits• Reducing drug and alcohol-related harm• Promoting healthier lives, well-being and active citizenship• Carrying out risk assessments• Contributing to the development of individual• Managing caseload• Personalised interventions at different stages of treatment• Providing services which integrates drug and alcohol support, family services, housingadvice and support for those in contact with the criminal justice system• CARE CO-ORDINATION SERVICES – Supporting people on their journey by coordinating care between our services with local clinicians and the local community • Multi-disciplinary team working with Doctors, Nurses, Clinical Psychologist, Support Workers, Counsellors and Peer Mentors • Worked in a pilot scheme that combined social services with drug and alcohol service. I was working in a close team providing drug and alcohol assessments, support and testing in partnership with social services during home visits.

• Operational line management of a team, including supervisions (with reflective practice), appraisals, performance and sickness management, as well as ensuring staff follow CGL and external policies that apply to their roles• Empowering staff to promote hope, empowerment, choices, control and opportunities that help service users reach their full potential as individuals and members of the community• Ensuring that CGL’s values are at the heart of everything we do through values-based decision-making and leadership, creating a values-based culture• Manage staff rota and working with other managers to ensure all elements of the service are covered appropriately, including participation in management on-call duty/rota• Ensuring quality of service delivered through data analysis and by engaging staff in plans to improve the service quality. Where necessary, creating team and individual performance plans to improve quality and performance• Working with the team and Designated Safeguarding Lead to ensure that the practices within the team/service enable identification of service users, children and families who are at risk• Ensuring that staff are competent in the delivery of interventions that reduce risk to service users• Planning, chairing and contributing to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments• Utilising Skill-Station (CGL’s learning and development platform) to identify the learning and development needs• Supporting staff in improving service user outcomes through observed practice, providing timely values-based feedback• Working with the management team, maintaining strong governance and monitoring systems, ensuring consistent, high-quality service and ensuring professional standards are met, and best practice is implemented• Attending internal and external meetings with a range of different stakeholders on behalf of the management team

• Reducing drug and alcohol-related harm to the individual, their families and the wider community• Promoting healthier lives, well-being and active citizenship• Increasing service user choice• Carrying out triage, risk assessments, comprehensive assessments, • Creating plans for risk management and how to contribute to the development of individual community • Creating recovery plans with those expressing a wish to access community treatment/support services• Ensuring effective case management and coordination covering areas of risk with a particular focus on safeguarding children and adults, problematic behaviour, housing, social and family functioning, employability, psychological and physical health• Ensuring compliance within relevant organisational policies and procedures• Ensuring compliance of interventions and national good practice guidelines, e.g. NTA, NICE• Utilising motivational interviewing, ITEP, cognitive behavioural techniques and brief interventions in both one-to-one and group settings to promote engagement in treatment services, encourage self-esteem, well-being, self-responsibility and enhanced motivation• Supporting substitute prescriptions to improve social functioning and recovery in conjunction with medical staff• Assisting during and carrying out appropriate screening processes including urine and saliva tests• Managing a client caseload, case management and remaining responsible for clients throughout their recovery journey• Providing support to clients involved in the criminal justice system and ensuring that DIP (Drugs Intervention Program), ATR (Alcohol Treatment Requirement), and DRR (Drug Rehabilitation Requirements) services are delivered in accordance with requirements.

Hampshire Operational Model for Effective Recovery (HOMER) provides a flexible treatment and support service for those over 18, with a focus on recovery and community reintegration. • Open access• Planning recovery journeys• Breakfast club • Group work• Access to community prescribing• Needle exchange & drug testing • Key-working and one-to-one appointmentsStarted a new group on Saturdays, necessary as no service users were attending the previous one. Within two months, ten service users regularly attended the new group.

• Delivering appropriate personalised interventions at the engagement, transitional and recovering stages of treatment and working effectively with a range of local agencies and support providers• Using evidence-based alcohol and drug screening and assessment tools• Delivering brief and structured interventions • Assessing client needs, delivering motivational work and creating meaningful recovery plans.• Supervising staff and volunteers• Providing training to volunteers• Health and safety lead while working on a project• Fire warden training• First aider• Managing challenging behaviour• Case management• Care planning• Drug testing• Writing attendance reports for court if clients were ordered by the court to come into service.• Writing attendance reports for child protection conferences if social services were involved in the case• Referrals for alcohol detoxification, both for patient and community• Referrals for residential rehab for drug and alcohol clients.During my time at CRI, I gained an extensive understanding of polydrug use, open-access, group work, harm reduction, needle exchanges and PIED (Performance and Image Enhancing Drugs). I have also followed a training to be able to give harm reduction advice about blood-borne viruses such as Hep B, C and HIV and provide swab testing & training to others.I can also provide CBT, Relapse Prevention Counselling and brief solution-focused therapy.

• Group work sessions with male perpetrators of domestic abuse on a sessional basis• Delivering sessions in accordance with the Duluth model (fully trained)• Consistently challenging oppressive behaviour and language in lessons• Attending team support meetings for facilitators and observers• Ensuring consistently high standards of record-keeping and storage, confidentiality and information sharing• Completing programme suitability assessments for participants• Team support meetings for facilitators and observers• Referrals for perpetrators would come from police force, probation, the courts and social services

• Assessing substance misuse and harm reduction clients • One-to-one support and key work• Care planning, prescribing support and monitoring• Offering complimentary services such as professional ear acupuncture, outreach community needle exchange and a range of interventions• Substance misuse and homeless services liaison.• Reception and administration duties in tier two and three service

Initial planning of Project 316, including making rules and setting boundaries for day-to-day engagement with residents, focusing on their safety.• In charge of Health and Safety• Working with homeless drug/alcohol abusers• Counselling clients one-on-one• Counselling clients in a group setting; including relapse prevention, anger management, etc.• Organising activities for residential services• Care planning• Confidently contributing to debates• Sharing own thoughts and opinions• Promoting the organisation by its standards of conduct

• Post-arrest client contact in police stations (Reading Custody, Reading Magistrates Court, Lodden Valley, Newbury, Slough, and Maidenhead)• Worked with Crown Prosecution Service, the courts and the National Offender Management Service• Client substance misuse assessment• Prison assessments and interventions• Worked in partnership with probation, Reading, Bracknell, Maidenhead and Slough courts• Producing reports• Working with the police and CID on the reduction of crimeMeetings I attended in this role:• MAPPA - (Multi-Agency Public Protection Arrangements: to reduce serious harm from known offenders (registered sexual offenders, persons convicted of a specified violent or sexual offence and offenders who pose a risk of serious harm to the public) and prevent further harm to victims, operating to a central principle that risks presented in these typically complex cases cannot be managed by agencies working alone.• MARAC - about the protection of high-risk adult victims of domestic abuse and their children.• Child protection meetings • Social services meetings

• National deliveries within 24 hours• Contracted with large software company

• Responsible for a team of 10• Filling out timesheets/wages/job roles • Performing background checks on work and training• Troubleshooting If there was a problem with contracts in buildings, I would come in to increase productivity and solve any issues the client might have, 100% success rate for all contracts I was brought in on.

• Data telephone• Fibreoptic manual splicing and connection testing• Electrical repair & installations• Datacap 5 installation of hubs and point-to-point• Pricing and quoting jobs• Working with the customers• Completing contracts with Guernsey NHS, banks, tech companies, etc.• Managing teams of up to twenty people with electricians, diamond drillers• Project and time management• Adaptability• Attention to detail.• Contracts for HSBC, Nationwide, Barclays, hospitals in Guernsey to update installations, police stations and airports in Guernsey.

• Supervisor of Wire Test and Assembly • Load Cells Production• Quality control• Supervised a team of four• Monitoring production times• Keeping to deadlines• Arc welding and sealing

• Wirer• PCB Assembler • Quality control.

• Testing and assembly

• Assembling monitors• Wire testing and assembly