Coordinated with our logistics vendors and team members to ensuredevices are properly sent, received, tracked, and accounted forSpearheaded EOY site withdrawals and returns with over 95% return rateCollaborated with in-person team members to ensure that BOY equipment was to their satisfaction

Maintained a steady flow of about 20 customers at the bar at any given timeConsistently averaged $1000-$1500 in liquor sales per shiftResponsible for training of new bar hires on cocktail recipes, opening/closing procedures, and Toast POSProficient in Toast and Micros POS systems

Maintained a cash drawer of $250 with no shortagesOperated as sole bartender on all scheduled shiftsProvided excellent customer service by utilizing strong interpersonal skills, cocktail knowledge, and problem solvingConsistently sanitized and cleaned bar equipment and bar wellsMaintained clean work and dining area while adhering to food safety and quality regulationsProcessed guest payments using point-of-sale system, processing credit and debit cards and maintained cash draw with no shortages

Maintained the lawns and gardens of high-end clients with easeMaintained good customer relations and directed interested potential clients to our place of businessReceived and transported supplies and materials to the proper job sitesEntrusted to maintain a key for the company vehicle

Monitored a high volume of calls and emails with efficiency Provided accurate and up-to-date product knowledge to potential customers Easily established rapport and built close relationships with local business owners

Lifted furniture and boxes weighing over 40 lbs. on a daily basisConsistently followed and maintained workplace health and safety regulationsProperly secured, transported, and unloaded furniture valued over $10kWorked back to back +12 hr. days on several occasions

Accurately and efficiently served bar and restaurant patronsSupervised and mentored new servers on the proper techniques of hospitality and sanitationAdept in sanitation and customer interaction

Attended and graduated from Ranger School, the US Army's premier leadership courseServed as a non-commissioned officer in the unit's logistics companyTrained several subordinates to attend and graduate from Ranger SchoolGraduated US Army's Basic Leadership CourseServed in Afghanistan from DEC 2017 - MAR 2018

Managed customer escalationsProvided outstanding customer serviceStocked all products in a timely manner on a weekly basisSupervised cashiers and register transactions