Operational Support

• Created and implemented a sales & use tax training manual in all 350 U.S. managed hotels which reduced risk assessment and improved internal control procedures.• Designed excel spreadsheets for hotel staff to track daily sales tax variances which resulted in a reduction of losses by a range of $3,000 to $36,000 a year.• Automated filing sales tax, lodging and excise tax returns thus reducing human error while also improving quality control. • Planned strategic methods of defending multiple State and Local audits by organizing backup documentation, researching tax laws and negotiating various issues with auditors which resulted in successfully decreasing sales tax assessments.