Curtis Marks Email & Phone Number

United States

• Indirectly supervise and motivate all employees, managers, supervisors, and departments with regards to Compliance Issues, Policies & Procedures, CAAS Accreditation Maintenance, Safety/Risk Management, Infection.
• Act as the designated Privacy Officer in accordance with HIPPA
• Act as the Company Security Compliance Officer regarding confidentiality and integrity of personal information collected from and about company employees, consumers, and vendors
• Act as a consultant to the Operational Departments with regards to formulating quality improvement strategies for deficiencies within their departments
• Amend and maintain company operational procedures, policies, and standards. Direct company planning and policy-making committees
• Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives

• Developed and implement company operational procedures, policies, and standards with the goal of obtaining an accreditation by the CAAS Accreditation Agency
• Indirectly supervise all employees, managers, supervisors, and departments with regards to Policies & Procedures and CAAS Accreditation
• Mentored and consulted different operational departments with regards to formulating quality improvement strategies for deficiencies within their departments
• Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives
• Monitor, evaluate, and recommend changes to existing procedures and systems to improve employee performance, efficiency, and morale
• Performs other such duties as a FTO and Paramedic

• Supervised day-to-day field operation employees in the absence of senior management. Prepared and sends daily FOS report.
• Ensured field employees have the required equipment to perform the essential functions of their assigned duties.
• Served as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, and Communication)
• Prepares appropriate documentation involving mechanical breakdowns, daily shift activities, customer complaints and other incidents that may occur
• Initial investigation (pictures, Incident reports, witness statements) on all accident investigations, on the job injuries, patient injuries, and exposures
• Insured assigned employees consistently adhere to company policies, procedures, guidelines, directives and standards in station cleanliness, unit cleanliness, supply request, unit maintenance reports, and station duties

• Coordinated & directed the proper training and instruction of new employees ensuring adherence to company policies, procedures and protocols
• Remedial evaluation and training of employees
• Reviewed patient care reports ensuring that medical protocols are followed
• Responsible for being involved in patient care protocol reviews and updates
• Responsible for ensuring completion of daily, weekly and monthly unit check offs
• Ensured unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Director of Operations

• Provided patient care in both the emergency and non-emergency environment
• Ensured treatments were compliant with all State of Georgia EMS rules and regulations
• Checked and maintained all ambulance equipment and vehicle to insure it is clean and in proper working condition
• Maintained all company required licenses and certifications for a Paramedic in the State of GA. Attended mandatory training
• Followed all company policies and procedures including company medical director approved protocols and standing orders

• Provided patient care in both the emergency and non-emergency environment
• Ensured treatments were compliant with all State of Georgia EMS rules and regulations
• Checked and maintained all ambulance equipment and vehicle to insure it is clean and in proper working condition
• Maintained all company required licenses and certifications for a Paramedic in the State of GA. Attended mandatory training
• Followed all company policies and procedures including company medical director approved protocols and standing orders