Curtis Marks Email & Phone Number

United States

Indirectly supervise and motivate all employees, managers, supervisors, and departments with regards to Compliance Issues, Policies & Procedures, CAAS Accreditation Maintenance, Safety/Risk Management, Infection Control, Education, and CQI• Act as the designated Privacy Officer in accordance with HIPPA• Act as the Company Security Compliance Officer regarding confidentiality and integrity of personal information collected from and about company employees, consumers, and vendors• Act as a consultant to the Operational Departments with regards to formulating quality improvement strategies for deficiencies within their departments• Amend and maintain company operational procedures, policies, and standards. Direct company planning and policy-making committees• Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives• Monitor, evaluate, and recommend changes to existing procedures and systems to improve employee performance, efficiency, and morale• Perform in-house audits of company grounds, office facilities, and vehicles; recommends and implements action for correcting health and safety deficiencies; help implement strategies and programs to insure compliance with all company, local, state and federal safety standards• Develop programs to train employees in safety and accident prevention; assist in safety training of management personnel• Review and analyze company accident reports. Oversee the administration of the Workers’ Compensation program• Oversee New Hire Orientation and Training• Maintain company OSHA logs and reports• Order, stock, and present for Licensure all new fleet ambulances• Promote the company through written articles and personal appearances at conferences• Represent the company at legislative sessions, committee meetings, and at formal functions• Serve the community as a paramedic to fill open shifts and special events as needed

Developed and implement company operational procedures, policies, and standards with the goal of obtaining an accreditation by the CAAS Accreditation Agency• Indirectly supervise all employees, managers, supervisors, and departments with regards to Policies & Procedures and CAAS Accreditation• Mentored and consulted different operational departments with regards to formulating quality improvement strategies for deficiencies within their departments• Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives• Monitor, evaluate, and recommend changes to existing procedures and systems to improve employee performance, efficiency, and morale• Performs other such duties as a FTO and Paramedic

Supervised day-to-day field operation employees in the absence of senior management. Prepared and sends daily FOS report.• Ensured field employees have the required equipment to perform the essential functions of their assigned duties.• Served as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, and Communication)• Prepares appropriate documentation involving mechanical breakdowns, daily shift activities, customer complaints and other incidents that may occur• Initial investigation (pictures, Incident reports, witness statements) on all accident investigations, on the job injuries, patient injuries, and exposures• Insured assigned employees consistently adhere to company policies, procedures, guidelines, directives and standards in station cleanliness, unit cleanliness, supply request, unit maintenance reports, and station duties • Insured that Patient Care Protocols are adhered to• Assisted the Operations Manager in evaluating the performance of employees• Managed Field Training Officers (FTO’s) and field staff’s schedule• Monitored the overall deployment and efficiency of the field operations• Performed the duties outlined in the Paramedic or EMT Job Description as required. • Ensured the proper techniques are used when cleaning of vehicles and stations• Filled all supply requests and drug box requests• Responded to the scene of calls with crews and assumed transport sector officer and coordinated ambulance transport in the event of a Mass Casualty Incident

Coordinated & directed the proper training and instruction of new employees ensuring adherence to company policies, procedures and protocols• Remedial evaluation and training of employees• Reviewed patient care reports ensuring that medical protocols are followed• Responsible for being involved in patient care protocol reviews and updates• Responsible for ensuring completion of daily, weekly and monthly unit check offs• Ensured unit and crew members adhere to Puckett EMS policies, procedures, guidelines, directives and standards. Reports any deficiencies to the shift supervisor or Director of Operations• Ensured the cleanliness of stations and proper techniques are used when cleaning vehicles• Performed other such duties as a Paramedic

Provided patient care in both the emergency and non-emergency environment• Ensured treatments were compliant with all State of Georgia EMS rules and regulations• Checked and maintained all ambulance equipment and vehicle to insure it is clean and in proper working condition• Maintained all company required licenses and certifications for a Paramedic in the State of GA. Attended mandatory training• Followed all company policies and procedures including company medical director approved protocols and standing orders

Provided patient care in both the emergency and non-emergency environment• Ensured treatments were compliant with all State of Georgia EMS rules and regulations• Checked and maintained all ambulance equipment and vehicle to insure it is clean and in proper working condition• Maintained all company required licenses and certifications for a Paramedic in the State of GA. Attended mandatory training• Followed all company policies and procedures including company medical director approved protocols and standing orders