Curtis Mitchell Email & Phone Number

Chapel Hill, NC, US

Raleigh-Durham, North Carolina Area

• Established rapport with existing & new business to business accounts to build repetitive book of business.
• Persuaded closing leads from chat, email, outbound and inbound calls concerning promotional products.
• Managed client's orders between vendors and customers by setting expectations from needs assessment, collecting payment, and dis-positioned all complete orders to ensure successful order fulfillment.

Raleigh-Durham, North Carolina Area

• Currently responsible for going door-to-door to sale TV products and communication services to residential customers.
• Visit and work assigned territory of given 500 leads monthly which requires 30 - 50 knocks per day to generate solid contacts.
• Attempt to persuade interested contacts into becoming potential customers by reviewing their current entertainment and communication preferences with the intent to win back or upgrade their existing services.

Raleigh-Durham, North Carolina Area

• Currently conducting Business to Business (B2B) sales of access control, CCTV, burglar and fire alarms.
• Prospect tenaciously to generate leads by building relationships with new and existing business owners, setting appointments, running sales presentations and product demonstrations to close sales.
• Prospect the resale report to solicit to open new accounts at existing sites.

Raleigh-Durham, North Carolina Area

• Responsible for reviewing Chapter 13 accounts that are Pre-Motion for Relief eligible according to investor (Freddie Mac and Fannie Mae) guidelines.
• Created payment histories for all accounts reviewed and implement payment reconciliations as needed.
• Contacted the assigned Trustee and Attorney’s to obtain necessary status of accounts in order to proceed or cancel on accounts that are eligible or non-eligible Motion for Relief from bankruptcy.
• Completed special projects and additional assigned task as needed.

Raleigh-Durham, North Carolina Area

• Effectively worked in the Bankruptcy Division verifying Proof of Claims as a 1st and 2nd Level Reviewer in order to review Proof of Claims Forms (B10) submitted by attorneys prior to submission to the courts.
• Implemented integrity with accuracy, consistency and efficiency within each review.
• Ensured all the amounts owed to the bank, including principal, interest and fees are valid and accurate.
• Reviewed loan documents such as Promissory Note, Mortgage, Security Agreement, Deed of Trust, Mortgage Assignment and other documents as needed to properly file proof of claim.

Raleigh-Durham, North Carolina Area

• Served as the single point of contact to borrowers whose loans were delinquent or high risk for delinquency by suggesting solutions to borrowers to maintain home ownership. Implemented HAMP or proprietary modifications.
• Analyzed borrowers financial situation by requesting, identifying, maintaining and tracking required documentation for all home retention options.
• Discussed liquidation options of short sale and deed in lieu with borrowers that were denied modification options.
• Communicated modification and liquidation decisions, status, options, and timelines to borrowers throughout both the retention and liquidation process.

Raleigh-Durham, North Carolina Area

• Map Receipt new files into the WFHM Raleigh Triangle Fulfillment Center via OMS & OMNI web.
• Retrieved necessary documents daily (1003 Application, Credit Report, Title, Bank statements, Income/Assets) from the WFHM Raleigh Triangle Fulfillment Center Mailbox to build all site loan originating and refinancing.
• Developed relationships with processors, underwriters and consultants via email, phone, and face to face interaction in resolving all incompliant issues regarding documents, 4506Ts, regulation B and loan applications.
• Prepared all site pipeline reports for the daily projections conference call for site and regional management.
• Prepared welcome emails to Mortgage Consultants and mailed commitment letters to the requesting borrowers.
• Communicated with settlement agents to request Title Commitment, Preliminary – HUD 1, ICL, and Wiring Instructions for the mortgage processors in the compliance of HERA HOEPA Laws.