* Developing key accounts that can benefit from the services and products Rakan Systems has to offer. * Responsible for the west coast sales team, * Establishing and servicing customer accounts.

-Various IT security, Internet Anonymity, and network services utilizing off-shore providers, proprietary VPN, reverse DNS, and proxy systems and services.-Development of security products and packages to be deployed as stand-alone and add-on packages through affiliates.-Planning, purchasing, and deploying network services and hardware-Administration of small and medium size business IT services and networks.-Partnered with Rakan Systems in sales of small business to enterprise level hardware and services with focus on Cisco telephony and data storage

* Creating and implementing company wide marketing strategies, programs, and campaigns.* Managing marketing personnel.* Creation of all marketing and support materials.* Proposal development for government (VA) contracts* Web site design and implementation including all back end applications and support including all secure login applications.* Network design and administration including LAN, WAN, Wifi, VPN, FTP, email, data storage, and network security* Basically the "go to" guy for IT company wide.

* Managing and implementing sales and marketing strategies in assigned territories* Territory management including identifying account priority, and daily routes.* Developing new accounts through effective marketing, cold calling, networking, sales presentations, and consistent follow-up.* Tripled average hospice census, and doubled average monthly Medicare referrals for the Ogden territory* Set all time record for Medicare referrals for a month for the Ogden territory

* Managing sales territory covering Utah, Idaho, Montana, North Dakota, and Eastern Washington* Driving Sales by providing comprehensive product knowledge and sales training while working side-by-side with retail sales associates.* Creating, building, and maintaining strong personal relationships within accounts through strong communication and tenacious follow-up. * Developing and presenting company and product knowledge courses for new and experienced sales associates. * Building and maintaining sales representative website* The only sales representative within the company to represent multiple divisions of the company.

* Led and maintained a team of eight network surveillance technicians, generated performance reviews and team assessments, planned pay increases, resolved conflict situations, provided information and details on benefits programs.* Identified and provided training for evolving technology and software code. Documented network outages and generated monthly summary reports for executive review. * Coordinated with other departments and outside customers. Maintained exemplary customer service both internally and externally.* Managed all 24/7/365 operations and staff performance of a NOC that provided surveillance and support for an international voice-over IP and data network.* Established and documented all NOC policy and procedures for the company with NOC manager, including technical writing. Created both internal and external training manuals and technical documentation.

 Led a team of eight network surveillance technicians, including performance reviews and team assessments, proposed pay increases, resolved conflict situations, utilized team building opportunities. Identified and provided training for evolving technology and software code. Documented network outages and generated monthly summary reports for executive review.  Coordinated with other departments and outside customers. Maintained exemplary customer service both internally and externally. Managed all 24/7/365 operations and staff performance of a NOC that provided surveillance and support for an international voice-over IP and data network. Established and documented all NOC policy and procedures with NOC manager, including technical writing. Created both internal and external training programs and technical documentation.