Curtis Patterson Email & Phone Number

Franklin, Tennessee, United States

One Nissan Way Franklin, Tn 37067

Responsible for managing medium to large size IT projects from conception through deployment to production, requiring work across multiple development teams and impacting multiple business groups within the company.

Responsible for the design of functional specifications for the EMS product, a web based Telecom Management tool, which is sold as either a host or licensed solution. The work includes functional software design, writing Software Specifications documents and providing UML modeling.Managed staff of four Solutions Analysts and one Documentation Writer. Provided direction for Usage Accounting and Billing modules of the EMS product based on current market trends and customer requirements.Responsible for analyzing business risks and developing risk mitigation plans.Developed document templates used to track projects and for the creation of software release specifications documents.Interfaced with other departments to define product scope and requirements.Responsible for developing and maintaining good communication methods and practices between the Nashville team and the offshore team in Bangalore.Provided Tier 3 Development Support of legacy products.

Managed the product development of TeleCenter, an enterprise level management tool for telephone systems. This software application is an object oriented, multi-user framework, designed using a Microsoft Visual FoxPro client and a backend of either SQL Server 7.0/2000 or Oracle 8i.Directed project implementation staff of twelve developers.Managed 3 key project implementations.Produced Release Content Specifications and Functional Specifications Documents.Responsible for all knowledge transfer of products for outsourcing.Designed and developed integration paths to be sold as part of the new Voice Server Interface product. Designed and developed the Cost Allocation process used by customers to produce telephone billing reports and statements.Managed the maintenance of other Peregrine legacy telecom products.

Planned and managed prototype project of TRU SYSTEM 6.0, a LAN-based software application used to track both usage costs and inventory, and perform traffic analysis of telephone systems.Designed and developed the System Support modules, using Visual FoxPro, for the TRU C@ll Accountant product, a software application designed to help customers manage the costs of their telephone systems, focused on the small business market.Designed and developed the Call Record Costing suite of reports. Managed and estimated custom development projects.Designed and developed the Lucent Technologies Interface for the TRU SYSTEM Inventory product. This interface was sold as an add-on package.Designed and developed a Scheduler Module for the TRU SYSTEM.Performed software customizations of the existing TRU SYSTEM application for Telco Research customers on a per contract basis.