Curtis Quarles Email and Phone Number

Manage supplier quality representatives responsible for the following: onboarding suppliers, auditing a supplier quality system and processes, driving effective supplier RCCA, ensuring the supplier understands and complies to Bell requirements, monitoring the overall quality risk of Bell’s entire supply base.Manage software quality team responsible for planning, establishing and maintaining an effective program that will ensure compliance with company, contractual, and regulatory requirements of aircraft deliverable software configuration items.

Managed our department's Supplier Quality Collaboration (SQC) project go-live and continue to support our end-users. This effort allowed us to retire our stand-alone business systems and migrate to a SAP and Enovia platforms to manage our supplier audits, source inspection, notifications, First Article Inspection (FAI), and supplier deliverables.

Serve as the functional lead on multiple enterprise-wide Quality system development project that include 505 Lafayette facility go-live deployment, production quality replacement, supplier quality system upgrade, and the new supplier conformity / first article inspection process. Additionally, I continue to provide end-user support and coordinate fixes for our core business system solutions (SAP, CAMS, Kronos, Enovia) that impact the Quality organization.

Serve as Quality Systems lead over a cross functional team responsible for the following: a) Business System Modernization Quality Power Users - Provide end user support and coordinate system fixes for our new business system solutions (SAP, CAMS, KRONOS, ENOVIA); b) Quality Data - Provide metrics and analysis to satisfy quality metric and RCCA needs; c) Quality Records - Manage the legacy as-built record and provide customer/legal inquiries within this space; d) FOD Adminstration - Coordinate surveillance efforts at both Fort Worth and Amarillo sites.

Served as the Release 4/5 Process Capability Lead for Quality specifically and also as the Process Team Manager for the Quality & Logistics team, as a whole. In this role, I manage the deliverables schedule for both teams, gauge performance to baseline, drive resolution on plan variances, represent the organization in project level discussions, etc. Additionally, I served as BSM's Quality and Plant Equipment Process Team Manager supporting both preliminary (Phase 3) and detail design (Phase 4) workshop efforts. Throughout my tenure, I continue to ensure that both Quality and other functional leaders are well informed regarding BSM project status and possible issues that could impact their respective organizations. I also coordinate with e-WIN, Compliance, Process Integration, Master Data Management, Security, and Enterprise Information Management (EIM) teams to satisfy all workshop requirements while fulfilling business needs (e.g. roles, profiles, process flows, configuration, functional specifications, EIM report formats, etc.).

Managed all Quality Engineering (QE) teams in both Fort Worth and Amarillo. These teams lead corrective action and continuous improvement efforts throughout the enterprise. Led Quality's effort to certify 50+ Green Belts by year-end 2008. Prepared Quality for all 2008 Textron Business System Assessments (TBSA) audits. Quality's significantly increased overall scores and achieved a score of bronze for the Quality System and Product Quality sections. Developed standard work for the Quality Engineering teams. Directed the implementation of following preemptive quality initiatives: a) Ground Zero CABs - Floor-level effort to review, diagnosis, and correction of production non-conformances at the source; b) Repetitive Dispositions - Identify repetitive use-as-is dispositions, analyze process capability, and lead efforts to fix the process or relax design engineering requirements; c) Quality Data Improvement - Train inspection regarding the proper use of Quality systems codes and nonconformance documentation; d) Tiger/Black Belt Team - Support various continuous improvement efforts throughout the COEs.

Managed the team responsible for Quality's business systems (e.g. QMS, CATS, Conformity, etc.), enterprise reporting, and analysis tool development used to identify and track improvement projects. Developed a prototype quality metric that measured first pass yield for serialized parts. Championed an initiative to develop an inspection planning process and supporting technology needed to fulfill AS9000 inspection requirements. My team also consisted of personnel responsible software quality, quality records, and configuration log preparation. In addition to these accomplishments, supervised team efforts in the development of following new Quality metrics and tools: a) zero defect traveler metric; b) part family yield; c) prototype DPMO concepts; d) QMS Aging Document inventory valuation; e) various corrective action and nonconformance analysis toolkits. Served as a GVAT member on the E-Win project representing Quality. In this role, I participated in system reviews, approved project milestones, and briefed senior quality management regarding system capability / functionality.

Received DMAIC BB training as part of Textron Six Sigma Wave 30. Managed Black Belt projects utilizing both DMAIC and DFSS methodologies during my tenure. Completed five projects with an estimated value of $2.5M. Certified as a DMAIC Black Belt in twelve months. Served as Quality's POC to the Six Sigma department. Mentored eight Green Belt candidates to certification during my tenure.

Served in various roles with progressing responsibility during this timeframe. Primary roles during this stage in my career included enterprise reporting and analysis tool development. Also, served as our quality system administrator for our nonconformance and corrective action tracking systems. In this position, I coordinated system issues and enhancements with our IT department and provided end user support.