Curtis Rabon Email & Phone Number

Moncks Corner, South Carolina, United States

Vandelay Site●Pulling, placement, termination, testing, and labeling various cables●Assembled Main Distribution Frames (MDF’s) for signal distribution●Installation of fiber communication cabling ●Maintained safe and secure work site

Goose Creek, South Carolina, United States

●Provided assistance to related support areas, including kiting and warehouse operations.●Through QA’ing, ensured that kits were assembled correctly and not missing any parts●Performed cycle counts to verify correct inventory quantities on hand●Ensured inventory was properly labeled and in correct location ●Tasked with cable fabrication duties, including RF/coaxial, Cat 5/twisted pair, and fiber optic●Fabricated cables from documentation, written or verbal instructions, schematics, diagrams, layouts, and plans often requiring interpretation and application of comprehensive knowledge and practical understanding of cable fabrication theory and principles

●Delivered a proactive, personalized service experience to private and business aviation clientele.●Provided a variety of aircraft services, including marshaling, fueling, and other ground support.●Coordinated and directed ramp movements for arriving and departing aircraft.●Operated ground service equipment, such as tugs, fuel trucks and transport vans.●Maintained fueling logs and receipts

Charleston, South Carolina Area

●Responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment. ●Handled billing overflow calls.●Worked to minimize and/or reduce truck rolls.●Multitasked between multiple tools & systems and applied information & knowledge to customer situations.●Worked in a fast-paced, structured, dynamic and high- transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.

Charleston, South Carolina Area

●Performed multi-product installations and repairs for television, internet, and phone. ●Experience troubleshooting: personal computers, tablets, cell phones, home entertainment systems, smart TVs, and other smart home products●Participated in the PAL (Peer Assisted Learning) program, performing on the job training for recently hired technicians.●Acted on behalf of supervisor when unavailable.●Provided assistance to the Comcast Kiawah Island liaison, acting as lead technician for VIPcustomers.●Appointed "Champion" for several programs, including the new XM1 meter and the Tech360 application.

Charleston, South Carolina Area

●Unloaded grocery and general merchandise trucks in a timely manner. ●Maintained and stocked store shelves. ●Assisted customers with finding items and taking items to their vehicles. ●Experience with point of sale system and handling currency.

Charleston, South Carolina Area

●Assisted potential guests with hotel reservations all over the world.●Enrolled frequent travelers into IHG's Priority Club. ●Answered approximately 400 phone calls per week.

Travis Afb, Ca

●Provided information and assistance to U.S. and foreign aircrews. ●Monitored flight line driving program. ●Patrolled airfield for persons violating the flight line driving regulation. ●Inspected airfield construction and lighting. ●Safe guarded classified documents and equipment. ●Maintained records and daily events logs.