Curtis Rencowski Email and Phone Number
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Intelligent IT Manager with 20 year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Oneida Research Services, Inc.
View- Website:
- orslabs.com
- Employees:
- 48
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Oneida Research Services, Inc.Port Orchard, Wa, Us -
Cyber Security EngineerOneida Research Services, Inc. Jun 2024 - PresentWhitesboro, New York, Us -
Information Technology Infrastructure ManagerHytek Finishes Co. Dec 2020 - Dec 2022Kent, Washington, Us● Planned a unified strategy for IT throughout the organization and effectively implemented.● Budget Management● Directed department personnel for the purpose of prioritizing project deadlines and ensuring optimal utilization of personnel.● Oversee all hardware and software evaluations and maintain vendor contracts.● Key contributor in ensuring effective implementation of significant business tools such as ERP and HRIS. Telecom Administration● Switch/Server cabling and Configuration● Research technology solutions that best accomplish business objectives AV Support● AD Account creation and Group management● Ensure that the IT environment is set up to be compliant with Sarbanes Oxley, ITAR, DFARS and other regulations, and effectively protect the organization from external risk to minimize system down time..● Printer and Hardware Support● VMWare Administration and Support● Recommend and implement improvements to the current IT infrastructure.● WiFi Deployment and Administration● Ensure NIST compliance with the Department of Defense ● Server Building and Print server Configs.● Performs personnel administrative functions for the purpose of maintaining adequate staffing, enhancing productivity of personnel and ensuring department outcomes are achieved. Project Management -
Information Technology ManagerJames Farrell & Co Dec 2017 - Dec 2020Bellevue, Washington, UsService Desk Administration / Ticket Management Network and Firewall Control and MaintenanceSystem Builds and DeploymentsPatching and Endpoint ManagementTelecom AdministrationMulti-National IT Support and Network Support.0365 Administration Accounts,Licensing,Exchange.Printer and Hardware SupportVMWare Administration and SupportHardware ProcurementWiFi Deployment and AdministrationProject ManagementActive Directory, LDAP,Print servers, SharePoint,VOIP/SIP telecom deployment and Administration -
Deployment Engineer / Enterprise Hardware And Patching TechnicianDelta Dental Of Washington Nov 2013 - Apr 2017Seattle, Washington, UsEnterprise system purchase Management. Desktop Deployment and Lumension Patch Management. System Image Building and Testing. Desk side support. Switch/Server cabling and Configuration. -
Inventory, Documentation And Field Deployment EngineerPort Of Seattle Nov 2012 - Oct 2013Seattle, Wa, Us• Responsible for configuration of devices for FIDS Deployment project.• In depth knowledge of software side of the deployment.• Created Standard Operating procedure documents for project.• VNC and SSH experience.• Team and time management.• Programming and installation work.• Red Hat Programming• Inventory Management and Reporting -
Level 3 Point Of Sale Production Support LeadStarbucks May 2012 - Aug 2012Seattle, Wa, Us• Handled 1st and 2nd level incoming tickets to level 3 support. • Setup Reporting for current completion rates and averages.• Worked on deployment of thousands of store upgrades and technician dispatches.• Remote device checkout and verification of onsite saw cuts and network setup.• Schedule creation and team management • Brought in to complete project and finished ahead of completion date. • Use of the Remedy Ticketing system and Primus -
Enterprise Helpdesk TechnicianLiberty Mutual Insurance Apr 2008 - Oct 2011Boston, Ma, Us• Provided Accurate and Detailed tickets to Second and 3rd levels when needed. • Handled systems from 2k, XP and Full Vista Support.• Customer Satisfaction survey’s averaged no less than 98%.• Handled Hardware issues, software, Mainframe Password Resets, Claims system, Telephony, Blackberry / Wireless, and base HR system issues.• Telecom and Network Closet Work• Managed Remote Access, Financial, Claims and all other technical and how to regarding incoming first and second level calls. • Went from contract to full time in 2 months. • Used Web-Ex, Net meeting and Support Em Lite to control and resolve problem tickets• Use of the Remedy Ticketing system, Service Center, Primus and Right Answers • Outage Coordinator Role -
Enterprise TechnicianBoeing Aug 2007 - Feb 2008Arlington, Va, Us• Managed Remote Access, Financial, and all other technical and how to incoming calls at the Boeing Helpdesk. • Provided Accurate and Detailed tickets to Second and 3rd levels when needed. • Used Web-Ex, Net meeting and SMS to control and fix problem tickets.• Chosen as a Lean representative for the helpdesk.• Customer Satisfaction survey’s averaged no less than 98%.• Handled systems from 2k, XP and some Pre-Vista Rollout Support.• Handled Hardware issues, software, Mainframe Password Resets, Data Recovery and numerous other support tasks.• Was upgraded to an advanced tech 1 month after hitting the floor. -
Sales And Marketing ManagerIntermodal Freight Logistics Jan 2007 - Jul 2007Setup and initialized a Sales and Marketing Department for overseas shipping containers. Setup and maintained a 20 person office network. Worked with customers on a 1 on 1 basis and over the phoneSetup Advertising and web site.
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Technical LeadVerizon Dec 2005 - Jan 2007Basking Ridge, Nj, Us• Offered services to Verizon Wireless as a cellular technician. • Managed store technicians and schedules. • Troubleshot and repaired minor issues with Cellular phones and PDA’s. • Provided hands on support to device software flashes and diagnostics.• Handled escalations and customer complaints. -
Level 3 Helpdesk AnalystGroup Health Cooperative Apr 2005 - Dec 2005• Provided Level 3 Help Desk Analyst support. • Provided support to all Group Health sites in WA, OR, and ID.• Supported several different operating systems and over 50 different applications. • Provided hardware, PDA, blackberry and software trouble shooting support. • Used an in house ticketing system.• Created tickets to 2nd level groups or Field Technicians when needed.• Built mobile medical PC units for floor technicians.• Used Norton Ghost to load pre-loaded images onto mobile PCs.• Supported Epic medical system and Citrix.• Used remote tools such as PCAnywhere, NetMeeting, and WebX
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Tier 3 Wireless Data Technician / SupervisorWds Jan 2004 - Apr 2005Baar, Ch• Supported issues involving Bluetooth, IrDA, WiFi, cellular phones and other wireless data devices, PDAs.• Supported various operating systems including MacOS, Windows (inclusive from Windows 95 to Windows XP) Palm OS, Smart Phone and PocketPC. • Routinely handled escalations with irate customers and difficult problems. • Worked closely with multiple wireless carriers to provide world class data support.• Tested and documented a device before release for a major wireless carrier.• Trusted as the Product Specialist for the T-Mobile HP I-Paq H6315, fielding all questions and concerns regarding the device.• Dealt with HP to get a Patch issued to fix a problem with The H6315.• Supported various clients including, Microsoft, Verizon Wireless, Cingular Wireless, AT&T Wireless, US Cellular, AT&T Intl Data Roaming Support, Phone Sync, Ganag WiFi support, SwissCOM WiFi support.• Performed Product testing and documentation for several different PDA’s, Phones and OS’s. • Documented all calls with Remedy ticketing system.• Tested new devices and provided documentation on results and work arounds.
Curtis Rencowski Skills
Curtis Rencowski Education Details
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Bates Technical College
Frequently Asked Questions about Curtis Rencowski
What company does Curtis Rencowski work for?
Curtis Rencowski works for Oneida Research Services, Inc.
What is Curtis Rencowski's role at the current company?
Curtis Rencowski's current role is IT Leader / Infrastructure Manager /IT Manager.
What is Curtis Rencowski's email address?
Curtis Rencowski's email address is cu****@****hes.com
What is Curtis Rencowski's direct phone number?
Curtis Rencowski's direct phone number is +120644*****
What schools did Curtis Rencowski attend?
Curtis Rencowski attended Bates Technical College.
What skills is Curtis Rencowski known for?
Curtis Rencowski has skills like Troubleshooting, Technical Support, Networking, Computer Hardware, Telecommunications, Windows, Microsoft Office, Wireless, System Administration, Blackberry, Software Documentation, Microsoft Excel.
Who are Curtis Rencowski's colleagues?
Curtis Rencowski's colleagues are Kevin Flynn, Amy Eachus, Jeff Rossiter, Lindsay Grenier, James Mcewen, Patrick Loughran, Thomas Rossiter.
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