Curtis Thomas Email & Phone Number

Fairview Heights, Illinois, United States

Trained and coached team members to improve customer satisfaction and store efficiency, resulting in a 12.8% increase in average monthly sales as well as the highest-ranking individual sales metrics for 41 non-consecutive weeksImplemented efficient inventory management practices, reducing overstock by 7% and ensuring optimal product availability to meet customer demandProvided exceptional customer service by resolving issues in a timely manner and empowering customers to make informed decisions, leading to increased brand loyaltySuccessfully planned and executed promotional campaigns to increase foot traffic and product salesActively collaborated with local businesses to organize joint events and cross-promotions to enhance company visibility and strengthen community relationshipsMaintained a clean and organized store that showcased diverse merchandise in a visually appealing way and encouraged dwell time with a positive shopping experience

Fairview Heights, Illinois, United States

Consistently ranked among the top sales performers, exceeding sales targets by an average of 19% and earning frequent praise from executive leadershipcollected positive customer feedback, improving store visibility and earning frequent praise from executive leadershipDemonstrated expertise in product knowledge to address customer inquiries with confidence and enable effective communication of value and benefits Proactively built rapport and trust with customers, resulting in a more loyal customer as measured by repeat business and an increase in customer referralsEfficiently managed inventory, point-of-sale systems, and cash-handling procedures to ensure accuracy and compliance with company policiesSynergized with team members to provide superb customer service and streamline store operations

High School Diploma, 12

Activities and Societies: Soccer

Cognitive Psychology And Psycholinguistics