Curtis Y. Email and Phone Number

Responsibilities include Working in the Hospital and MOB's for break/fix of PC's, and various Carts, replacing scanners, keyboards, mice, monitors, PC, power supply's, etc, also included using AppOS, DLM, AssetTrack, CAPTUR & Service-now to Refresh PC's, Build Net New and BP break/fix PC’s, use RPM for timesheets, service-now for ticket que, Printer Logic for front end and backend printer setup for new and existing users, use AD for removing old PC for redeployment, AD for setting up virtual user for Hyperspace and Health Connect, or adding printers on the backend for users, use CAPTUR when building a replacement PC for user and transferring S3 setup or other stored data on old PC to new PC, fixing problems with WOW and Wireless carts, fixing problems with KP Language Connect devices, interacting with staff to locate bad or broken carts for PC hardware replacements. Used Aware-Point and Building layout CADS to locate carts and PC's, CAT tool to remotely get more detailed information from workstations, or fix small problems that could be done remotely. Working with HP Support and HP Field Techs to repair hardware still under warranty. Working with Futura to repair various carts, having problems with firmware, battery and/or physical cart damage. Building and Setting up various PC's and Laptops (GO, SU) for fast break / fix turn around. Worked in various Kaiser Hospitals and MOB's in SSF, SFO, SFK, SFG.

CNE Media​​ Systems Administrator/Sr. Network Administrator​ ​ May 2014 – Oct. 2021• Responsibilities include maintaining all storage arrays (IX Systems, EMC Clusters, Isolon, and NetApp & Nimble Storage. • Setup, maintain, 24/7 monitoring of the company's VMware VCenter and Host, along with Citrix Xen Server hosts on an HP Blade Array, across 2 datacenters and the local Office network infrastructure. • Setup and maintain a VPN tunnel connection between the local network and AWS (Amazon Web Services) for continuous access to offsite servers using Cisco ASA 5515’s and pFsense firewalls for redundancy. • Monitor and troubleshoot any problems with the Cisco Wireless Controller and Cisco AP’s. Provide VPN Access to users using Cisco ASA split tunneling and Open VPN. • Maintain and update Juniper Router configurations when required. • Maintain and update Cisco Nexus 9000 and Cisco 3850-X stack switch configurations when required, along with adding or modifying VLAN configurations. • Provide user support with installing, removing or updating various software applications. Providing support with user hardware, such as Mac and Windows laptops and desktops. • Setup and maintain Windows 2012 Servers, using Active Directory and DNS. • Build, Maintain & Troubleshoot Linux DNS, Send Mail, DHCP, Apache, Nginx, MySQL, MongoDB, NodeJS, Puppet, rsync and other servers and services. Media / Video streaming using nginx and Apache2, with NodeJS on the backend, using an in-house created CDN with 600+ TB storage array. • Used Github for code repositories, Jira for Tickets, projects and Documentation write up’s, Manage various projects for upgrades, new hardware installation, assign team members to various tasks to complete project(s) on time..

Responsibilities include setting up various servers and OS’s, to includeSun Solaris 2.x – 10, Digital Unix OSF/1 4.x – 5.1, Linux 4.x – 10 (SuSe, Redhat,ubuntu), Windows Server NT - 2008, WHS 2011, XP, Windows 7, Mac OSX. Exchange 2010, Microsoft Dag, DHCP, AD, Windows and Linux DNS Servers, Windows Update Server, Novell 3 – 6, Windows Print and File Server, Unix and Windows NFS. Linux apache web server, IIS, PHP, OpenChange, Samba, Samba4 AD, iSCSI, VMWare vCenter, VMWare ESX and ESXi, Terminal Servers, Rsync servers, SSH, FTP and TELNET servers. Setup, maintain and monitor multiple Ldap and Radius Servers sendmail mail servers, Websense Email Security Servers, TrendMicro Officescan Antivirus Server. Setup and maintain Cisco 2800 – 2800 Routers, Cisco PIX 515-E / ASA 5515-X Firewalls using BGP w/HA, Cisco 2950, 2960 and 3750-X PoE Switches in standalone and stack mode. Setup multiple Cisco Business switches to support 340+ users on multiple floors. Setup and maintain several VPN tunnels to multiple DataCenters and Multiple Offices in the US, Madrid, Ireland and Taiwan. Setup, Install and maintain Shoretel Phone Systems and Director. Maintain an Avaya PBX phone system. Setup and Install Rutkus Wireless AP’s and Rutkus Zone Director. Setup laptops using an image Server or standalone version of Acronis. Provide tech support and customer service to clients and remote users daily, with a nightly rotation coverage for emergency or urgent issues. Provide daily and remote support for mobile devices connecting to infrastructure either wirelessly or VPN Connections. Track user problems via RemodyForce Ticking System daily and during off hours

Responsibilities include installation and setup of various Unix, Windows and Macintoshsystems, using Sun Solaris, Linux, Ubuntu, RedHat, Suse, Windows, Windows Server,and Mac OSX. Other responsibilities included troubleshooting, network design, implementation, monitoring and system maintenance. Setup of Microsoft Primary andSecondary domain controllers, add trusted domains, create users for domain access. ManageMicrosoft Exchange Servers, Unix and Windows Mail Servers, SMC routers, proxy servers, nfs and Web servers. Maintain backups of all servers using Retrospect with DAT and DVD drives. Handle emamil and remote trouble calls to schedule repair time, walk clients thru software andhardware correction or replace steps for both Desktops and Laptops. Write custom cross-platform applications for use with Windows, Mac, Linux and some IOS Apple Devices

Troubleshoot application problems, down systems and install software applications.installations and Setup Servers and various WFW, NT and Win 95 workstations for use on Novell & Windows networks. Configure workstations to use TCP/IP, NET, RAS and PPP. Create Windows NT domains, setup DHCP servers, Wins server, Windows Primary and Secondary Domain Controllers, setup NT server for use with proxy agent, troubleshoot Win95 and NT problem, setup Neware 3.1x and Netware 4.x servers, setup and configure DSU/CSU units, setup and install ISDN routers, install and configure various PC peripherals , etc. Setup, troubleshoot, repair various laptops (Toshiba, Compaq, Digital and Macintosh), Repair various HP and Macintosh printers, install PCMCIA cards. Setup Laptops for Dial-in access to multipleservers. Design and create applications to meet the needs of our workflow, such as,An Inventory System, Asset Tracking System, Repair Tracking System and creation ofa longname re-construction application to convert Macintosh names to DOS names. Lead technician and Network Engineer over 17 Techs.

Design and write law applications.Created first cross tabulation application.

Responsibilities include Network System Design and Maintenance, the network protocols used where Apples Localtalk and Ethertalk, TCP/IP, Sun Tops and Farallons PhoneNet System wiring used was ThickNet, ThinNet, 10 BaseT and BNC cabling with Punchdownblocks, anfinal cabling and custom wiring to support LocalTalk and EtherTalk. Hardwaresupported was both standard and smart hubs, Cisco RISC 3000 Router, Caymans GatorboxCS, and modems. Design and Implement a Network System, conduct regular nightly scheduled backups, backup reports to list and corect failed backups clients. Design andcreate from conception to completion a Medical System for a Medical Environment using C, Dbase and SQL Databases. Application developed was a cross-platform modular system consisting of various standalone and linkable apps. i.e. Pharmacy System, Insurance, Appointments, Medical Records,Accounting, Billing, Cashier and In-Person. Daily uploads and downloads of data from multiple departments to maintain the accuracy of the Student enrollment data. This role also included training personnel on the use of the System Developed. Major role in long range planning.

Installing and replacing hardware, setting up PSU boxes and PC's for print sharing. Writing device drivers and setting up Novell Servers.Creating small database applications for various data tracking.

Writing device drivers for video and audio computer components. Computer hardware repair.