Curtis Yap

Curtis Yap Email and Phone Number

Sales Associate @ NEPTUNE CIGARS INC
miami, florida, united states
Curtis Yap's Location
Miami, Florida, United States, United States
Curtis Yap's Contact Details
About Curtis Yap

Currently seeking new employment in the field of Hospitality or Events/Sports Entertainment. Over 10 years of experience in customer service, took time off to pursue other endeavors in doing so found out that I miss working in the industry. I have worked in sports and hospitality so customer service is my passion, I enjoy creating memories and assisting people. I'm always cheerful and positive regardless if its a bad day or not, enjoy working with other people and believe in creating a positive workplace. So if your looking for someone that has drive, passion and dedication please look no further. I'm the one you seek and I look forward to meeting you.

Curtis Yap's Current Company Details
NEPTUNE CIGARS INC

Neptune Cigars Inc

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Sales Associate
miami, florida, united states
Website:
neptunecigar.com
Employees:
12
Curtis Yap Work Experience Details
  • Neptune Cigars Inc
    Sales Associate
    Neptune Cigars Inc Nov 2018 - Present
    Miami/Fort Lauderdale Area
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  • Hyatt Regency Miami
    Asst. Rooms Manager
    Hyatt Regency Miami Dec 2016 - Mar 2017
    Miami
    Assist the Rooms Manager with the daily operation of the front desk.Including training, scheduling, interviewing and manage payroll.Reply to guest complaints received via survey.Assist guests as they check in or out of the hotel and inquire about their stay.
  • Hyatt Regency Miami
    Vip Manager
    Hyatt Regency Miami Jun 2013 - Dec 2016
    Miami, Florida
    Correspond with incoming loyalty members three days prior to arrival.Ensure rooms are blocked and inspected for incoming VIP guests.Work alongside with the concierge in providing transportation and entertainment.Make sure all guests are satisfied with their stay through lobby interactions
  • Hyatt Regency Miami
    Group Billing Coordinator
    Hyatt Regency Miami Jan 2011 - Jun 2013
    Resolving customer issues including billing.Post all concessions based on contract and present final invoice to client in a timely manner.Answer phones and take information for sales leads.Create and update BEO's as well as GDR's
  • Miami Dolphins & Sun Life Stadium
    Guest Experience Representative
    Miami Dolphins & Sun Life Stadium Jun 2007 - Feb 2010
    Responsible for Client Retention.Perform administrative maintenance of accounts, inclusive of payment processing, payment plans, relocation requests and transfer of ownership.Resolve any issues or concerns in efforts to enhance the overall game day experience.Assist with all pre-game and in-game activities as it relates to our Season Ticket Holders and Club Members, including the creation, implementation and execution of the Dol-Fan of the Game Program.
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  • Dolphin Stadium
    Ticket Office Representative
    Dolphin Stadium Jun 2006 - Jun 2007
    Payment processing and distribution of game tickets utilizing Archtics software.Assist with game day ticket sales using Ticketmaster.Provide customer service through the processing and facilitation of fan correspondence, inquiries and requests as well as through incoming calls and visiting guests.

Curtis Yap Skills

Sports Management Customer Service Event Management Ticket Sales Microsoft Office Event Planning Hospitality Sponsorship Facebook Marketing Strategy Social Networking Marketing Social Media Marketing Sports Sports Marketing Opera Hotsos

Curtis Yap Education Details

Frequently Asked Questions about Curtis Yap

What company does Curtis Yap work for?

Curtis Yap works for Neptune Cigars Inc

What is Curtis Yap's role at the current company?

Curtis Yap's current role is Sales Associate.

What is Curtis Yap's email address?

Curtis Yap's email address is cu****@****ail.com

What is Curtis Yap's direct phone number?

Curtis Yap's direct phone number is +178644*****

What schools did Curtis Yap attend?

Curtis Yap attended Johnson & Wales University.

What skills is Curtis Yap known for?

Curtis Yap has skills like Sports Management, Customer Service, Event Management, Ticket Sales, Microsoft Office, Event Planning, Hospitality, Sponsorship, Facebook, Marketing Strategy, Social Networking, Marketing.

Who are Curtis Yap's colleagues?

Curtis Yap's colleagues are Mari Mena, Daniela Galofre, Natasha Thomas, George Perez, Adam Stewart, Jaylan Claudio, Brandon Perez.

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