Curtis Chapman

Curtis Chapman Email and Phone Number

Director Information Security Risk Oversight @ American Express
Salt Lake City, UT, US
Curtis Chapman's Location
Salt Lake City Metropolitan Area, United States, United States
Curtis Chapman's Contact Details
About Curtis Chapman

Curtis Chapman is a Director Information Security Risk Oversight at American Express. He possess expertise in customer service, windows server, troubleshooting, team leadership, leadership and 53 more skills. Colleagues describe him as "I had the great pleasure of working with Curtis on several audits and I have to say in all my years of experience, he is one of the brightest and driven people I know. He quickly picks up on concepts and he has the ability to zero in on the root cause of any issues found. He is also a great resource for any IT related question and is an expert in the Blockchain concept. He is great with people and has a genuine customer service attitude that made auditees very comfortable right off the bat and look at him as a partner and resource rather than an adversary as happens sometimes being an auditor. Curtis always gives credit to coworkers for things that they do right and ensures that is mentioned to management - and that alone earns him the admiration and respect of his peers. Lastly, Curtis is always looking to learn and always takes on additional responsibilities and projects to improve workflow and department reputation, often without being asked. I have to say I would always highly recommend Curtis and would welcome the opportunity to work with him again.", "I worked with Curtis for two years at Geek Squad. During that time he consistently reminded me that he was a leader with the utmost dedication to quality output and customer satisfaction. I reported to Curtis when he was Deputy of Counter-Intelligence at GeekSquad. Curtis was in charge of the department and directed Geeksquad’s day-to-day activities. He was responsible for our team’s performance and ensured that each member had the training and guidance to perform to their maximum potential. A trait that I always admired about Curtis was that he took personal responsibility for the satisfaction of every customer. If anyone had a bad experience he would remedy the situation from both sides by coaching the involved employee and contacting the customer. I learned a great deal from Curtis and owe much of where I am today to his mentoring. I am confident that he will achieve great success in his chosen career path.", and "I have known Curtis for many years, and he is the epitome of a consummate professional. Detail orientated, results driven, and putting the customer first are some of his many hallmarks. An inquisitive mind paired with unrelenting determination ensure Curtis excels at anything he sets his mind to. Any company would be lucky to have him as an employee; not only will he deliver results, he'll also do it with a smile on his face."

Curtis Chapman's Current Company Details
American Express

American Express

View
Director Information Security Risk Oversight
Salt Lake City, UT, US
Employees:
79797
Curtis Chapman Work Experience Details
  • American Express
    Director Information Security Risk Oversight
    American Express
    Salt Lake City, Ut, Us
  • American Express
    Information Security Senior Manager
    American Express Nov 2022 - Present
    New York, Ny, Us
    Manager for second-line oversight of operational processes including: cyber readiness, (security) incident management, enterprise incident response programs, cyber analytics and risk intelligence capabilities. Key SME for cloud infrastructure risk management (SaaS, PaaS, and IaaS), identity and access management, configuration management, and information security. Additional responsibilities include application security analytics, infrastructure security threat management (including virtualization and third-party delivery), data strategy driving technology risk oversight capabilities through enhanced KPI/KRI development and maturation of independent risk oversight function via development and implementation of a comprehensive technology/security risk intelligence reporting platform providing senior leadership with actionable insights for improved decision-making capabilities.
  • Paypal
    Manager, Technology & Information Security Assurance
    Paypal Apr 2022 - Oct 2022
    San Jose, Ca, Us
  • Paypal
    Tech Grc Lead
    Paypal Sep 2020 - Mar 2022
    San Jose, Ca, Us
    Led the execution and launch of the Controls Lifecycle Management pilot program at PayPal. This team quickly evolved from a pilot and became instrumental in enterprise wide risk-as-a-lifestyle adoption and implementation for all environments, brand experiences, and subsidiaries. Responsible for administration of the internal control library system (ServiceNow GRC) and as data steward for control metrics reported to senior leadership. Identified, designed, assessed operating effectiveness and drove remediation efforts for hundreds of key controls end-to-end for technology, security and data risk processes.• Key Talent award winner in 2021• Fundamental in expanding team scope to overlap with SOX/SOC/PCI-DSS
  • Deloitte
    Senior Advisory Consultant
    Deloitte Mar 2019 - Sep 2020
    Worldwide, Oo
    Specialized in assessment and compliance reporting for large technology platforms across the social media, finance, and blockchain industries. Primary duties included advisory based work across the three lines of defense model focusing on design and validation of technology risk management activities to demonstrate SOX, SOC, and PCI compliance. Led multiple teams to facilitate operational testing engagements specific to varying regulatory compliance deliverables.• Led some of the first SOC 2 assessments for blockchain asset platforms and early contributor to development of Deloitte Blockchain Group• Top 3% of performers & Deloitte Capstone Project participant
  • Intermountain Healthcare
    Information Technology Auditor
    Intermountain Healthcare Jun 2016 - Feb 2019
    Murray , Ut, Us
    Independently performed detailed testing and executive level reporting for various risk based areas within the enterprise environment in accordance with IIA standards. Drafted and performed internal audit project plans based on annual risk assessment activity. Led Information Technology General Controls (ITGC) testing to validate SOX and HIPAA compliance across data handling systems and IT infrastructure. Administrated the Wolters Kluwer TeamMate audit system for the Internal Audit department and facilitated the upgrade from on premise to cloud hosting.• Developed automated mechanisms for UNIX configuration testing• Data analysis of corporate phone plan led to $150k+ annual savings• Achieved ISACA Certified Information Systems Auditor (CISA) certification
  • University Of Utah - Employment
    Computer Services Manager
    University Of Utah - Employment May 2014 - Jun 2016
    Salt Lake City, Utah, Us
    Manager and lead computer technician in service department, supervising the daily activities of up to four service associates. Services computer systems and products supported by the University Campus Store. Ongoing training and development of technical knowledge for employees that is current and regularly updated. Analyze monthly financial statements and make adjustments in department stock levels and training to meet net profit objectives. Responsible for meeting performance objectives and achieving Apple monthly bonus by surpassing service metric scores. Provides technical assistance to the Computer Solutions Department staff and to the general University community.
  • Geek Squad
    Advanced Repair Agent
    Geek Squad Mar 2009 - Apr 2014
    Us
    Oversee all repairs/upgrades coming into the department as well as managing employee productivity through low turn-time repair rate and low rate of redo of services. In charge of new employee training and on-going training of current Geek Squad Agents. Key responsibilities include computer repair with an emphasis on hardware and software functionality, troubleshooting over the phone, and at the counter to determine if a computer needs to be held onto for more work.Responsible for repair volume of 350-550 units a month. Individually average less than a 24 hour turn time in complete repair.
  • Geek Squad
    Deputy Of Counter Intelligence; Geek Squad Supervisor
    Geek Squad Mar 2013 - Dec 2013
    Us
    Leads team to drive financial and operational outcomes of Precinct. Recruit, train, develop and coach Agents and other store personnel. Optimize Client Satisfaction and Loyalty. Manage the repair, installation, and service of computer and consumer electronic products. Communicate strategies and goals to team co-developed with senior management. Key responsibilities revolve around peer development and establishing best business practices.

Curtis Chapman Skills

Customer Service Windows Server Troubleshooting Team Leadership Leadership Remote Troubleshooting Os X Microsoft Excel Sales Management Networking Sales Management Windows Computer Hardware Public Speaking Adobe Creative Suite Training Information Technology Image Editing Data Entry Customer Relationship Management Conflict Resolution Leadership Development Windows Services Operations Management Staff Development Microsoft Office Remote Desktop Html Mac Os Quickbooks Quicken Intuit Vmware Acronis True Image Norton Ghost Routers Router Configuration Nas Poser Peachtree Mac Certified Technician Customer Relations Windows 7 Software Installation Hardware It Audit It Grc It Management It Strategy Is Auditor It Governance It Systems Development It Systems Implementation It Systems Maintenance It Systems Operations It Systems Support Information Assets Protection

Curtis Chapman Education Details

  • University Of Utah
    University Of Utah
    Management And Operations

Frequently Asked Questions about Curtis Chapman

What company does Curtis Chapman work for?

Curtis Chapman works for American Express

What is Curtis Chapman's role at the current company?

Curtis Chapman's current role is Director Information Security Risk Oversight.

What is Curtis Chapman's email address?

Curtis Chapman's email address is cc****@****pal.com

What schools did Curtis Chapman attend?

Curtis Chapman attended University Of Utah.

What skills is Curtis Chapman known for?

Curtis Chapman has skills like Customer Service, Windows Server, Troubleshooting, Team Leadership, Leadership, Remote Troubleshooting, Os X, Microsoft Excel, Sales, Management, Networking, Sales Management.

Who are Curtis Chapman's colleagues?

Curtis Chapman's colleagues are Camille Pietrowski, Nidhi Chhabra, Mark Safran, Holly Finch, Sujatha Thangarajoo, Saikat Ray, Aliou Cissokho.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.