The Store Manager has ownership and drives the overall customer and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales, service and operational performance goals. Ensure maximum sales and profitability by focusing on key business initiatives.

- The management of all store operations - Meeting and exceeding all company set sales goals - The recruitment and performance management of the team - Providing support, training and development for the team with the ultimate goal being to satisfy our customers and achieve sales goals - Providing both personal and store sales targets with energetic and motivational leadership - Promoting the career growth of team members - Leading and driving sales by providing exceptional customer service on the sales floor

The Operations Manager supports the Store Manager or ASM by executing strategies that consistently meet and exceed company-defined Best Practices and standards. The Operations Manager ensures a seamless customer experience that models appropriate behaviors and drives productivity. The Operations Manager provides functional training and provides ongoing tactical feedback to the Associate team. The Operations Manager leads the execution of company defined best practices for markdowns, signing, marketing, and facilities, driving efficiency and productivity standards.

The Service and Training Manager supports the Store Manager or ASM by executing business strategies and upholding the customer service vision. The Service and Training Manager ensures the proper execution of tasks performed on the sales floor, in the fitting rooms and at checkout. They assign tasks, communicate sales updates, track goals, and give feedback to the associates. The Service and Training Manager trains, certifies, and models the company service standards and ensures efficient operation of the front end in compliance with company policies and procedures. They drive sales metrics through utilizing key performance indicators to track and target goals and understand the basics of how we build customer loyalty and measure business results to communicate and motivate Associates.

The Operations Manager supports the Store Manager or ASM by executing strategies that consistently meet and exceed company-defined Best Practices and standards. The Operations Manager ensures a seamless customer experience that models appropriate behaviors and drives productivity. The Operations Manager provides functional training and provides ongoing tactical feedback to the Associate team. The Operations Manager leads the execution of company defined best practices for markdowns, signing, marketing, and facilities, driving efficiency and productivity standards.

The Service and Training Manager supports the Store Manager or ASM by executing business strategies and upholding the customer service vision. The Service and Training Manager ensures the proper execution of tasks performed on the sales floor, in the fitting rooms and at checkout. They assign tasks, communicate sales updates, track goals, and give feedback to the associates. The Service and Training Manager trains, certifies, and models the company service standards and ensures efficient operation of the front end in compliance with company policies and procedures. They drive sales metrics through utilizing key performance indicators to track and target goals and understand the basics of how we build customer loyalty and measure business results to communicate and motivate Associates.

Show great customer service while also learning key management skills in the workplace.

Learn great leadership skills while also learning how to handle tough situations.

Worked with the Campus Activities Board as an intern in which I designed all the print media and also photographed the events.