Met with business owners to gather requirements for Center for Medicaid services interfacing. Import Excell files into sql database. Identify Software to provide business owners solutions to help automate their small business. Provide End user support to billing users Created process flow charts (Visio)

Provide End user support to worldwide Oracle JDE E1 9.2 users. Perform Oracle E1, Purchase orders, Finance application support. Maintain good customer relationships. Close over 300 user support tickets per year. Design application customizations and change request to Oracle E1 9.2 Procurement, Finance applications, GL, Forecasting, Cash Basis. Meet with systems owners to gather applications change requirements. Create technical applications change documentation. Create application user documentation. Coordinate testing for E1 applications customizations. Work with E1 developers on special customization projects. Provide E1 9.2 user application and EDI support. Use SQL to correct data issues and or populate JDE table for new client inbound processing. Design system tools to help users resolve reduce ticket creations. Design, develop and implement EDI and FTP API data feeds for customer onboarding and interfacing. Perform update to UDC and category codes.

Installed Oracles user productivity kit(UPK) to record process flows used to create JD Edwards user training. Act as the primary liaison between system owners, developers and users( Business Systems Analyst). Manage multiple concurrent development projects to ERP applications and legacy applications. Perform JD Edwards World Sales Order, Procurement, Shop floor, Inventory, and Finance application support. Perform JD Edwards trouble shooting which generate support tickets which I oversee to completion of the solution. Perform JD Edwards Business Analysis and process documentation. Perform requirements gathering and JD Edwards upgrade implementation testing and documentation, Used development tools to analyze JDE table and or programs. Use SQL to produce reports and manipulate JDE tables. Gather requirements, Create flow charts for senior management team, Write specifications used by Web and JD Edwards developers to create integration software. Design, configure, implement and test JDE Z-file processes. Communicate programming change documentation to JD Edwards development team. Create and maintain reports using IBM Showcase query. Created an Archive environment and archived predefined records. Configure JD Edwards software to preform newly define organization wide operation needs.

Responsible for providing JD Edwards One World support for Order processing, Finance, and Warehouse apps. Use UTB and SQL to correct data integrity issues with Sales Orders, Quote, Work orders, and Kit processing. Research, Analyze and modify JD Edwards BOM, pricing, invoicing , Sales Orders, Purchase Orders, warehouse and GL issues. Create JD Edwards Z-File import and data extracts procedures using RPG and or SQL. Perform JD Edwards administration and security maintenance as necessary. Trouble shoot JDE processing issues, Analyze , design and maintain reports, work closely with systems users and developers to assure issue and or implementation resolution perform code reviews.Designed and documented an approach to migrate data from a DB2 database to an Oracle database. Designed a process to allow Oracle applications to access legacy systems data residing in an OS400 DB2 environment. Design and create Kronos, JD Edwards and People soft interface programs.Oracle training PL/SQL, Finance and SCM training completed.Maintain and support JD Edwards Enterprise One and or World Finance and SCM applications. Perform analysis, design, documentation and testing of bugs and enhancements associated with new or existing application functionality.Perform unit testing of system modifications to ensure that the specifications are met, and that there is no unexpected or adverse impact on system performance and functionality.Manage end user requests, and act as liaison between end users and development.Monitors service requests received through the help desk to facilitate timely resolution.Provide accurate estimates and timely updates to project management.Assist in Quality Assurance testing, as required.Participate in annual testing of the enterprise disaster recovery plan to ensure successful recovery of applications

Enterprise One support and trouble shooting and SQL development

Application design, trouble shooting and development

AS400 COBOL development. Finance applications development, JD Edwards

JD Edwards implementation team lead. Designed and developed interface applications using JD Edwards API's