Curtis Lane Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

• Supervise a high-volume legal copy center/mailroom with a staff of 6 persons.• Remote continental staff/client trainer on the use of Xerox MFD’s (contact and guide for staff at various client sites in the United States)• Client go-to for expanded services and projects• Trained & supervised office services staff in a high-volume legal mail/copy center. • Creation/utilization of various data/logs to assist in reporting and measuring performance.

New York, New York, United States

• Continental staff/client trainer on the use of Xerox MFD’s (contact and guide for staff at various client sites in the United States)• Customer relations contact with clients and go-to for expanded services. • Remote service backup for Reprographics at various client domestic sites• Trained & supervised office services staff in a high-volume legal mail/copy center. • Creation/utilization of various data/logs to assist in reporting and measuring performance.

New York City Metropolitan Area

• Administered the day-to-day Office Services management of various law firms. Trained and supervised up to 11 persons, in a high-volume legal mail/copy center with the inclusion of creation/utilization of various data/performance logs to ensure prioritization and timely job completion.• Customer relations contact for client go-to for expanded services. • Reported monthly P & L statements• Creation/utilization of various data/logs to assist in reporting and measuring performance.

New York City Metropolitan Area

• Assisted the Customer Operations Manager as a contact for customer relations with the client.Supervised and trained 3 to 55 persons in Legal/Financial copy centers/mailrooms where between 25,000 and 75,000 pieces of mail were processed and delivered daily.• Trained/supervised 8 drivers in making tri-state stops. Also managed and maintained a fleet of 5 vehicles.• Opened Office Services sites (Copy /Mail /Facilities/Catering/Reception)• Trained staff in the utilization of various scan and edit programs as well as Office Suite, firm proprietary programs, and various digital technologies.• Created and utilized various forms/logs to ensure prioritization and timely job completion.