Curtis Martin Email & Phone Number

Remote

Remote

• Facilitated daily Agile/Scrum ceremonies for the Platform Analytics and Business Intelligence/Data Science teams leveraging JIRA Scrum and Kanban boards for a staff of 9-10 of on-shore and off-shore resources.
• Researched and documented obsolete Cengage website domains for shutdown leveraging Google Analytics and Looker resulting in savings of over $5K per month.
• Performed Scrum duties, requirements gathering, story building, and release management functions for the CU Institutional product launch for Higher Education Instructors.
• Maintained the Milady, Learning Outcome, and Unlimited Institutional reporting functions.

Merrimack, NH And Remote From Bow, NH

• Major Incident Manager (MIM) for FPCMS Incident Management and Communications team.
• Supported full suite of desktop, mainframe and web-based applications for back office and middle office applications.
• Assisted with managing communications, crisis management, and problem management activities within ITIL Service Desk for over 100K internal users.
• Designed, developed, and maintained internal Production Support metrics web pages utilizing HTML, CSS, and SQL for delivery to senior Prod Support management.

Remote From Bow, NH

• Development and Sustain of.Net, web-based global treasury management system (GTS) for GM Financial.
• Successfully migrated the GTS system from Ally Corp. to GM Financial by coordinating the physical transfer of hardware, the application UNIX script changes, and the target testing of the Development, Pre-Production and.
• Designed the Functional and Technical specifications of separate data migrations to new treasury management systems for Europe and China.
• Project managed the development, testing, and implementation of technical changes to the business requirements by managing a staff of 4-5 Agile environment offshore resources.

Remote From Bow, NH

• Development and Sustainment of the following systems for Ally Corp., a Java, web-based primary and extended automotive warranty system, a Java, web-based automotive claim estimation system, a catastrophic claim.
• Co-led the transition of newly implemented automotive warranty system from 3rd-party offshore delivery team to HP offshore sustain team 6 months earlier than planned when 3rd-party company left project.
• Project-managed the successful migration of each of the above systems from IBM-hosted facilities to new Ally/HP co-hosted data centers as the lead supplier of multiple companies and co-located resources.
• Project-managed the Windows XP to Windows 7 upgrade of the catastrophic claim estimation system by supervising and directing multiple offshore teams and replacement of laptops for end-user customers in the field.

Remote From Bow, NH

• Development and Sustainment of the following systems for Ally Corp., a primary and extended automotive warranty Data Warehouse, an automotive dealer premium and claim tracking Data Mart, and a Cognos, web-based dealer.
• Co-led team of 8-10 offshore support staff in the development and the day-to-day enhancement and maintenance of the automotive warranty Data Warehousing system by leveraging ITIL’s Service Transition, Operation and.
• Contributed to the successful migration of legacy systems to state-of-the-art server-based systems by providing Subject Matter Expertise for the conversion and migration of legacy, mainframe data to Oracle back-end and.
• Led team of 3-4 offshore support staff in the development and sustainment of the two Dart Marts utilizing ITIL and Agile/Waterfall.