Curtis Long Email & Phone Number

Marina Del Rey, CA, US

- Spearheaded the migration of 2 petabytes of assets from a legacy media management system to acontemporary platform, collaborating with engineering teams, external business partners, and the executive director of product- Defined the product roadmap with the product owner, aiming to align cross-functional teams around a 5x efficiency improvement in asset.

- Delivered the implementation of digital hospitality technology for Disneyland’s newest 344-room hotel tower within a $10M budget and a strict deadline- Managed the end-to-end sanitization of PII within Snowflake data warehouses, improving compliance and data security across Disneyland Parks and Resorts, achieving full regulatory compliance- Led the.

Los Angeles, California, US

- Built the foundation of the customer success experience as the 3rd employee of a $3B+ startup- Developed and designed custom dashboards and workflows to support the customer success team, enablinga team of 3 agents to increase support from 3.5k users per agent to 10k users per agent- Improved efficiency on critical tasks across customer success team.

- Launched a new revenue stream for 9-1-1 call-taking software, leveraging SQL Reporting Services that created a 4% revenue growth opportunity per existing customer.- Analyzed data to identify trends, patterns, and insights to inform strategic business decisions- Created detailed documentation of business requirements, processes, and solutions- Tested and.

Seasonal operations position handling the maintenance and state certification of equipment as well as hiring, training, and scheduling staff.

Responsible for the timely delivery of projects and reporting the status to internal and external stakeholders.

Coordinated deliverables and quality assurance for this bespoke website design startup.

San Antonio, Texas, US

Property & Casualty, personal lines, held licenses in 48 states.

Arlington, Virginia, US

I served six years in the National Guard, three in the Infantry, and three in the Military Police Corps. I received consistent recognition for top marks in my physical fitness, and my soldiering acumen.