Curtis Millward-Samuel Email & Phone Number

Spending a couple of years successfully onboarding new logos and building strong relationships my role moved to Business Development Manager for the South. With specialisations from Autodesk for manufacturing I work much closer with clients to understand their business in even greater detail. Being on site and seeing operations first hand gives you a real insight into someone's business. With customers from a wide range of industries I have learnt to focus on the process not the product. Many people suffer from similar pain in their process, supply chain, skilled labour or time pressures to name a few. I work with my customers to streamline areas and give them the bandwidth they need to succeed. Automation in the design or data management process is where we see the most return on investment. However, efficiency gains can be made anywhere. Manufacturers face more challenges now than ever before, when taking a step back and considering how we can best keep up with the digital transformation, competitive market and increased focus on sustainability it is amazing what we can achieve together.

Thame

Man and Machine are an Autodesk reseller with a strong background in manufacturing. Backed by industry specialists my role is to identify business' that might benefit from our solutions. Building training and consultancy solutions my main role is to start relationships and set meetings with new business' and logos. While conducting transactional business and consolidating license estates to help customers be more efficient with their finances and administration. Clients have real world design challenges, specialising in solutions from a variety of software's to ensure we can help resolve these, we focus on alleviating bottle necks and reducing pain. I have worked across the northeast and west, I am proud that despite moving to manage the south I maintain strong relationships and have been fortunate enough to work with these customers again after they have moved jobs.

Stokenchurch

High Wycombe

Upselling service packages, recommended maintenance and unscheduled labour on vehicle that pass through the workshop. Consistently meeting and surpassing personal targets.Allocating workload for a small team of drivers and on occasion technicians to ensure the day's objectives are achieved in the required time frame.Handling customer complaints methodically and promptly to ensure customer satisfaction and repeat business.Lease with technicians to ensure they get the information required to ensure customers' expectations are consistently met and exceeded. Help to provide onsite training of new personnel in the department and assist them in understanding of site process.Work adapt and plan to a consistently changing environment on a daily basis to compete tasks I a given time frame. Experience with operating systems such as Kerridge (Rev8), Workshop management & Link Bookings.