Curtis Jackson Email & Phone Number

Suwanee, GA, US

US

Helping Small Business with their Customer Journey's through maximizing opportunities for recurring revenue, continuous customer engagement, revenue growth planning. From transaction to proaction!

Orlando, Florida, US

Time off to reflect on my past personal & career experiences & recharge for my next career opportunity! Available career-wise Jan '23 and beyond.

San Francisco, California, US

Was responsible for oversight of the Growth & Commercial Success Organization (Account Management, Customer Success, Onboarding). Worked to deliver dual revenue retention (SaaS & Media Revenue) to the business. Worked with Executive Leadership to develop ‘Reorganization’ strategy allowing for increased SaaS revenue retention and stronger Time to First.

Atlanta, GA, US

Atlanta, GA, US

Currently managing a team of CSM Leaders & CSM's in both N. America & APAC regions. Have worked to build a proactive engagement model for ClickDimensions that has helped to drive stronger customer adoption, expansion & cross-sell opportunities within our customer base as well as help improve the businesses overall NPS Score.

San Jose, California, US

Created a brand new Marketo award winning subscription renewal team fromscratch within a 3 month period. Created renewal processes and policies in order to drive Marketo-favorable renewal contracts and additional products/services to customer base. Managing & inspiring my team to continuously exceed targets for retention & revenue.

Scottsdale, AZ, US

Managed several verticals in a senior role as an individual contributor renewing maintenance agreements on perpetual licenses for Supply Chain & Retail Solutions.

Successfully managed a team of Renewal Representatives globally for ABB Enterprise Software. Was responsible for leading the Renewals Team to deliver revenue goals in maintenance support, annual licenses & subscriptions across ABB Enterprise portfolio of products/solutions.

Handled Maintenance Support Renewals for Ventyx customers in N. America/S. America/Europe. Ventyx, an ABB company, is the leading enterprise software and service partner for the world’s asset intensive industries such as Energy, Mining, Oil/Gas/Petrochemicals & Public Infrastructure.

Norcross, Georgia, US

• Took charge of administering and retaining customer base. Built strong relationships with customers and responded to their questions regarding negotiation of renewal subscriptions, which resulted in extending the.
• Secured $33.65M in renewal sales, which led to attaining a rate of 105.25% over a 9 year period.
• Successfully maintained and renewed an average of 300+ customer accounts each month with locations all over the United States.
• Consistently recognized as one of the top performing account managers at RCD.

• Responsible for selling the portfolio of FedEx services (Express/Ground/International) to gain revenue through new and existing customers in the Cleveland/Mansfield OH Area.Grew account base within territory during a.
• Exceeded revenue attainment goals for territory by averaging 114% over a two year period, and gained revenue for over 600+ accounts.

• Responsible for order maintenance, forecasting, and customer service of large OEM manufacturing customers. Given the responsibility to act as a sales representative by presenting quotations, face-to-face negotiations.
• Maintained over 67% ($12.7M) of 1999 sales as an inside sales contact, and handled large major accounts such as Honda, Toyota, Lexmark & Canon.

St. Louis, MO, US

• Ranked among the top 5% in sales for the Hampton Roads Peninsula area, and received 3 letters of commendation within the first 2 months.