Curtis Rutter Email & Phone Number

Plano, Tx, Us

Milpitas, Ca, Us

Tampa, Florida, Us

• Engineering professional with a history of cutting costs and streamlining procedures while increasing customer satisfaction. Provide increased group productivity using a broad array of skills, including software development and technical document development. Prepare network equipment from multiple vendors for delivery and installation into customer sites.• Designed, built, and put into production a test network for configuring SIP phones. The network allows the phones to be upgraded to required firmware level and VoIP provisioning. Provided guidance to turn up the VoIP test network at new location (Illinois).• Wrote programs to automate the building of provisioning files for SIP phones (Poly, Cisco, and Mitel) from spreadsheet data. Wrote software to retrieve configuration for Cradlepoint routers using REST. Wrote expect script to upgrade the firmware on Viptela routers.• Wrote work instructions for techs to use on new projects.

San Jose, Ca, Us

• Automate bench characterization of products (using various GPIB and RS232-interface test equipment) and create routines for data extraction and analysis using various programming languages, including Visual C++, C, and assembly.• Resolve customer hardware and software issues for more than 200 products in three product lines for the business unit: Battery-backed Real-Time Clocks, Oscillator Modules, and SCSI terminators. Quickly modify or create new test fixtures and software to verify issues and to determine solutions. • Increase customer satisfaction and reduce engineering support requirements by identifying common problems and modifying data sheets, writing example code, and creating application notes.• Build up PCs, hardware, OS (Windows 98/XP Professional), and software, for testing new products and verifying customer issues. Set up and network a PC farm for testing new SAS controller product line. Set up and Install Linux-based Apache servers for in-house applications.• Developed hardware and software for a PC-based production voltage and current tester for use on two product lines. • Assist the Failure Analysis department and resolved customer issues that could not be verified by F/A or Test Engineering.• Assist customers in selecting products, obtaining samples, and helped with placing orders and determining suitable substitutes/cross-references.

Us

• Teamed with test engineers and various departments on a specific product line to improve test yields, resolve test software issues, and resolve quality and reliability failures.• Reduced manufacturing costs by reducing test times, test steps, and reducing or eliminating burn-in.• ESD and Latchup testing, including hardware and software setup.• Wrote test programs for Teradyne, Credence, and Eagle test systems.

San Jose, Ca, Us

Ccna, Network Associate

Computer Science

Computer Science