Curtis Smith Email & Phone Number

Sparks, NV, US

Los Angeles, California, US

• Spearheaded organizational development initiatives and provided strategic HR consulting to Executives, aligning talent strategies with business goals.
• Developed and implemented HR analytics dashboards to support workforce planning and data-driven decision-making, improving hiring efficiency by 30%.
• Introduced DEI programs and fostered an inclusive culture, increasing employee engagement scores by 20%.
• Designed a comprehensive Talent Review framework for career growth, resulting in a 25% increase in internal promotions.
• Partnered with cross-functional HR, Ops and Training teams to streamline processes, improving HR operations efficiency by 35%.
• Led a team of 8 HR professionals, providing mentoring, development, and succession planning to enhance leadership capability.Key Achievement:

• Managed HR operations of 10 direct reports for a 700-employee fulfillment center, driving performance management, compliance, and leadership development.
• Facilitated cross-department collaboration, ensuring consistent communication and policy adherence across 24/7 operations.
• Conducted investigations and ensured compliance with employment laws, reducing legal exposure by 10%.
• Led the implementation of IDPs (Individual Development Plans) and semi-annual performance merit review and developed a new manager training, boosting employee retention by 85%.
• Created a recognition program that improved engagement and increased employee satisfaction scores by 15%.

Augusta, GA, US

• Oversaw all aspects of HR operations, including payroll, benefits, compliance, and employee relations, for a small business with $500,000 in revenue.
• Implemented HR technologies and process improvements, reducing administrative workload by 25%.
• Managed talent acquisition efforts, increasing hiring efficiency and reducing time-to-fill positions by 20%.
• Conducted benchmarking and compensation analysis, ensuring market competitiveness and alignment with company goals.
• Identified market opportunity and implemented innovative strategy, which immediately led to a 20% increase in $400,000 revenue in yearly sales.
• Managed an office staff of 6 direct reports and 5 interns

• Identified and acquired foreclosed properties to provide housing solutions, helping homeowners remain in their homes through rental opportunities or by securing new occupants.
• Analyzed city and county records to source high-potential foreclosure opportunities, leveraging data to inform acquisition strategies.
• Conducted outbound sales calls and on-site meetings with homeowners to present tailored property solutions and build trust-based relationships.
• Developed customized presentations for clients and investors, maintaining confidentiality of sensitive information throughout the sales process.

• Full strategic planning and responsibility for emerging growth company. Managed a team of both direct (10) and temporary staffing recruiters (3) in the Western United States.
• Led HR operations for the Western U.S., managing a workforce of over 10,000 employees.
• Directed workforce planning initiatives, achieving 100% staffing in critical areas and improving time-to-hire metrics by 45%.
• Developed strategic training programs and led 100% participation across teams, ensuring compliance with corporate standards.
• Managed partnerships with staffing agencies (Kelly Services and Volt) to meet seasonal workforce demands, resulting in 100% resource fulfillment.Key Achievement:
• Reduced operating expenses by 35% through process optimization and strategic workforce planning.

• Led strategic HR initiatives for recruiting employees, warehouse workers, temporary drivers, and contractors in Utah, Idaho, Washington, Wyoming, and Nevada.
• Revamped approach to reduce recruiting budget by 50% and met 100% staffing goal
• Sourced, screened and hired 100% to goal for busiest time of the year (October - December)
• Initiated recruiting strategies in geographical areas of concern, which led to 100% staffing goals
• Participated in HR/Contract investigations that led to 100% compliant.
• Implemented strategy to decrease monthly audit deficiencies by 20% in offices

• Drove and sustained rapid, profitable growth through strong and decisive leadership of sales and marketing, daily business operations, technology and engineering, finance, human resources, IT and quality.
• Grew sales by 85% in local and surrounding area (California, Idaho, and Utah)
• Increased profit margin by 75%
• Sold business for 150%

• Managed two departments with net revenue of $20K per day in an industry of $5M to $40B in annual revenue. Provided marketing support at trade venues on a regional/national level.
• Developed new product marketing materials that resulted in 80% increase in production sales.
• Implemented strategies to increase production by 228% and maintain output.
• Managed quality control decreasing rejects by 257%.
• Daily and Weekly training events with employees and management.

• Strategically developed and maintained a business plan that led to long-term growth of business. Developed a universal application of roles and responsibilities within a small business.
• Generated sales of 120% year-over-year.
• Sold for 200% of purchase price.
• Increased a profit margin by 67% through decreasing loss productivity and material efficiency.
• Condominium President for over 50 units while owning this company.

Master Of Business Administration (M.B.A.), Business Administration And Management, Human Resource

Bachelor’S Degree, Social Sciences