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With a robust background in human resources and strategic leadership, my role at Thrive Market empowers me to leverage my expertise in HRIS and strategic thinking. The focus on data-driven decision-making has been pivotal in guiding nearly 700 fulfillment center employees toward operational excellence and in conducting high-level investigations.We've established critical training programs for managerial development and led compensation planning that aligns with our organizational goals. These efforts, combined with my proficiency in analytics, have significantly contributed to enhancing staff productivity and fostering a culture of continuous improvement within the HR department.
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Human Resources ManagerTrivium PackagingSparks, Nv, Us -
Senior Human Resource ManagerThrive Market Dec 2021 - Oct 2024Los Angeles, California, Us• Spearheaded organizational development initiatives and provided strategic HR consulting to Executives, aligning talent strategies with business goals.• Developed and implemented HR analytics dashboards to support workforce planning and data-driven decision-making, improving hiring efficiency by 30%.• Introduced DEI programs and fostered an inclusive culture, increasing employee engagement scores by 20%.• Designed a comprehensive Talent Review framework for career growth, resulting in a 25% increase in internal promotions.• Partnered with cross-functional HR, Ops and Training teams to streamline processes, improving HR operations efficiency by 35%.• Led a team of 8 HR professionals, providing mentoring, development, and succession planning to enhance leadership capability.Key Achievement:• Launched a company-wide employee experience strategy that reduced turnover by 15% YOY. -
Senior Human Resources Business PartnerAmazon Mar 2020 - Dec 2021• Managed HR operations of 10 direct reports for a 700-employee fulfillment center, driving performance management, compliance, and leadership development.• Facilitated cross-department collaboration, ensuring consistent communication and policy adherence across 24/7 operations.• Conducted investigations and ensured compliance with employment laws, reducing legal exposure by 10%.• Led the implementation of IDPs (Individual Development Plans) and semi-annual performance merit review and developed a new manager training, boosting employee retention by 85%.• Created a recognition program that improved engagement and increased employee satisfaction scores by 15%.
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Director Of Hr And SalesTopdentists, Llc May 2016 - Mar 2020Augusta, Ga, Us• Oversaw all aspects of HR operations, including payroll, benefits, compliance, and employee relations, for a small business with $500,000 in revenue.• Implemented HR technologies and process improvements, reducing administrative workload by 25%.• Managed talent acquisition efforts, increasing hiring efficiency and reducing time-to-fill positions by 20%.• Conducted benchmarking and compensation analysis, ensuring market competitiveness and alignment with company goals.• Identified market opportunity and implemented innovative strategy, which immediately led to a 20% increase in $400,000 revenue in yearly sales.• Managed an office staff of 6 direct reports and 5 interns• Managed projects in database and identified areas of opportunity to increase completion rate by 25% for all employees and led to increase productivity of 15%• Increased ROI by 10% by email marketing and sales calls to a list of 22,000 top dental professionals• Decreased office expense by $40,000 last year • Tracking Website and Database information using Google Analytics and Pivot Tables -
Senior Sales ConsultantA&C Investment Inc May 2013 - May 2016• Identified and acquired foreclosed properties to provide housing solutions, helping homeowners remain in their homes through rental opportunities or by securing new occupants.• Analyzed city and county records to source high-potential foreclosure opportunities, leveraging data to inform acquisition strategies.• Conducted outbound sales calls and on-site meetings with homeowners to present tailored property solutions and build trust-based relationships.• Developed customized presentations for clients and investors, maintaining confidentiality of sensitive information throughout the sales process.
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West Regional Hr ManagerFedex Ground Jun 2007 - May 2013Full strategic planning and responsibility for emerging growth company. Managed a team of both direct (10) and temporary staffing recruiters (3) in the Western United States.• Led HR operations for the Western U.S., managing a workforce of over 10,000 employees.• Directed workforce planning initiatives, achieving 100% staffing in critical areas and improving time-to-hire metrics by 45%.• Developed strategic training programs and led 100% participation across teams, ensuring compliance with corporate standards.• Managed partnerships with staffing agencies (Kelly Services and Volt) to meet seasonal workforce demands, resulting in 100% resource fulfillment.Key Achievement:• Reduced operating expenses by 35% through process optimization and strategic workforce planning.• Managed additional coverage area each year and met and exceeded metric goals • Initiated quality improvement teams each year that decreased deficiencies by 37% and reported to Senior Managers, Divisional Vice Presidents, and Corporate Vice Presidents• Forecasted and executed travel and expense budget by saving around 35% from budget to actual• Led company initiatives in training and implementation with 100% satisfaction - One of twenty-five Quality Coaches for Corporation, which led numerous corporate strategic initiatives that led to company-wide implementation from Sales, Marketing, HR, Risk Management, and etc. and presented to Corporate Vice Presidents• 2007, 2008, & 2012 Manager of the Year• 2012 Innovator of the Year
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Human Resource GeneralistFedex Ground Jun 2004 - Jun 2007Led strategic HR initiatives for recruiting employees, warehouse workers, temporary drivers, and contractors in Utah, Idaho, Washington, Wyoming, and Nevada. • Revamped approach to reduce recruiting budget by 50% and met 100% staffing goal• Sourced, screened and hired 100% to goal for busiest time of the year (October - December)• Initiated recruiting strategies in geographical areas of concern, which led to 100% staffing goals• Participated in HR/Contract investigations that led to 100% compliant.• Implemented strategy to decrease monthly audit deficiencies by 20% in offices
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Owner/Sales/Laboratory TechnicianOrtho Specialist Laboratory Jan 2004 - Oct 2006Drove and sustained rapid, profitable growth through strong and decisive leadership of sales and marketing, daily business operations, technology and engineering, finance, human resources, IT and quality. • Grew sales by 85% in local and surrounding area (California, Idaho, and Utah)• Increased profit margin by 75%• Sold business for 150%
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Sales Marketing ConsultantSpecialty Appliances Jul 2002 - Dec 2003Managed two departments with net revenue of $20K per day in an industry of $5M to $40B in annual revenue. Provided marketing support at trade venues on a regional/national level. • Developed new product marketing materials that resulted in 80% increase in production sales.• Implemented strategies to increase production by 228% and maintain output.• Managed quality control decreasing rejects by 257%.• Daily and Weekly training events with employees and management.
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Owner/Sales/Lab TechnicianIntermountain Orthodontic Services Apr 1997 - Jul 2002Strategically developed and maintained a business plan that led to long-term growth of business. Developed a universal application of roles and responsibilities within a small business.• Generated sales of 120% year-over-year.• Sold for 200% of purchase price.• Increased a profit margin by 67% through decreasing loss productivity and material efficiency.• Condominium President for over 50 units while owning this company.
Curtis Smith Skills
Curtis Smith Education Details
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University Of PhoenixHuman Resource -
Weber State UniversitySocial Sciences
Frequently Asked Questions about Curtis Smith
What company does Curtis Smith work for?
Curtis Smith works for Trivium Packaging
What is Curtis Smith's role at the current company?
Curtis Smith's current role is Human Resources Manager.
What is Curtis Smith's email address?
Curtis Smith's email address is sm****@****ail.com
What is Curtis Smith's direct phone number?
Curtis Smith's direct phone number is +161564*****
What schools did Curtis Smith attend?
Curtis Smith attended University Of Phoenix, Weber State University.
What are some of Curtis Smith's interests?
Curtis Smith has interest in Children, Gardening, Inventing, Snowboarding, Wake Boarding, Management Training, Disaster And Humanitarian Relief, Hunting, Fly Fishing/fishing.
What skills is Curtis Smith known for?
Curtis Smith has skills like Leadership, Training, Process Improvement, Recruiting, Strategy, Customer Service, Crm, Team Building, Operations Management, Human Resources, Sales, Microsoft Office.
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