Curtis Stacey Email & Phone Number

Saratoga Springs, Ut, Us

River Heights, Ut, Us

Draper, Ut, Us

Draper, Ut, Us

Draper, Ut, Us

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

QA resource in regular updates and new and upcoming modules. Provide feedback and test updates and the way they interact with application and website. Testing includes: websites in a variety of different web browsers, extensive application testing, data testing using SQL Queries, user interface testing, reporting integrity, and credit card transactions including required fields and receiving authorization codes.I coordinated multiple projects for ordering and managing customer orders online. I also wrote and maintained an application in C# which collected user input and organize variables to help streamline the invoicing process of customer key fob orders.Coordinated new software implementations and migrations, which included SQL Server installations, Testing Windows firewall rules (specifically for ports 1433 & 433), Database Creations, setting up backups, Assigning security rights to local directories and testing ftp and http transfers.Resolve and Identify complex issues related to SQL Server data, merchant credit card APIs, ftp and http transfer issues related to firewall connections, client-server connections, and hardware failure related to credit card processing. Provide technical and financial training of web and data management applications for IT staff, Recreation, and Government Administrators. Supported over 300 customers throughout the United States in both the private and government sectors, with printer and credit card driver installations, financial reporting and general ledger accounting, directory rights issues, ftp and http transfers, data issues, terminal services, firewall rules, and ID scanners and badges. I became the top requested technician and have received the most positive feedback for customer service of all account managers.Document bugs, procedures, help guides, and instillation documentation. Outline and influence video marketing and training videos.

Organized and completed a number of large projects including the implementation of new mortgage software for the Utah and Idaho divisions.Conducted regular reports and research of production of loans, service levels, and expense and profitability of each area and location.Became primary consultant on troubled and complex loans in all aspects of loan funding and communications with lenders despite having no previous mortgage experience.Primary resource for regional management and mortgage banking leaders with customer service issues, research, communication, reports, pricing, system operations, and processing.