Curtis Gray Email & Phone Number
Who is Curtis Gray? Overview
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Curtis Gray is listed as Salesforce Administrator / Developer at University of Dayton Research Institute at University of Dayton Research Institute, a company with 525 employees, based in Dayton, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Curtis Gray.
Curtis Gray previously worked as DevSecOps Engineer at University Of Dayton Research Institute and Cloud Technologist at Traction On Demand. Curtis Gray holds Ranger from Trailhead By Salesforce.
Email format at University of Dayton Research Institute
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About Curtis Gray
Experienced Information Technology and Salesforce Administrator with a demonstrated history of working in the information technology and services industry. Passionately curious and loves to discover and intertwine systems. A problem solver who is excited by challenges and new opportunities. Applies creativity and analytical skills to take existing tools and find new functionality. Operates well independently or on a team to accomplish objectives.
Curtis Gray's current company
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Curtis Gray work experience
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Cloud Technologist
- Consulted with multiple companies, advising and providing assistance in their Salesforce orgs
- Supported creation of internal tools and documentation for internal process improvement
- Assisted in org security review and rebuild
- Primary QA for multiple projects involving sales cloud and service cloud
- Migrated documentation from Wordpress to Salesforce Knowledge using a custom-built PowerShell tool, yielding almost 75 hours of saved time over the project
- Acted as Google Guru for migration from Office 365 to G Suite
Client Systems Engineer
- Managed workstation patches from Microsoft and third party applications through SCCM and Shavlik, achieving a 98% compliant monthly patching metric across all company workstations using self-built Power BI dashboards
- Architected and maintained physical workstation image using SCCM and MDT
- Introduced new toolsets such as PSADT, custom PowerShell scripting for software distribution in SCCM
- Created and implemented code repo process for team
- Designed processes for upgrading Windows 7 to Windows 10 along with Windows 10 servicing upgrades
- Assisted in teardown and redesign of SCCM infrastructure
Desktop Administrator
- Managed workstation patches from Microsoft and third-party applications through SCCM and Shavlik
- Designed and built Windows 7 and 8.1 images for company systems to replace old images, cutting new hardware deployment times by 70%
- Packaged and deployed software for deployment through SCCM using tools like Orca and AdminStudio
- Successfully managed design, packaging and deployment of Office 365 to all company workstations
- Managed successful rollout to upgrade and replace 25% workstations as part of annual refresh cycle
- Monitored, answered and resolved escalated tickets to queue system via phone, on site and remote support
Windows System Administrator
- Designed and built the current SCCM / MDT infrastructure from the ground up
- Managed the legacy WorkflowOne SCCM environment on top of continued build out of the Standard Register SCCM environment
- Developed and maintained system images and applications for company use using SCCM
- Designed, and troubleshooting windows server patching for the company via SCCM
- Transitioned company software distribution from Altiris to SCCM through use of the application catalog
- Performed hardware, software and networking support on server and workstation systems
Support Specialist / Field Associate
- Answeed tickets for level 2 / level 3 help desk and desktop support
- Supported / Purchased / Upgraded cell phones across Android / iOS platforms
- Planned and rolled out of new desktop / laptop images through windows deployment and SCCM
- Monitored, answered and resolved escalated tickets to queue system via phone, on site and remote support
- Performed hardware, software and networking support on desktop and laptop systems
- Assisted with keeping internal documentation on processes up to date
Desktop Support Engineer
- Developed and maintained batch and AutoIT scripts to automate deployment and new user configuration
- Discovered major flaw in AV security on the network and came up with an appropriate solution for the user while alerting senior technology staff to flaws, was able to successfully diagnose and repair lost files
- Helped with planning and transitioning from XP to Windows 7 environments
- Monitored, answered and resolved escalated tickets to queue system via phone, on site and remote support
- Performed hardware, software and networking support on desktop and laptop systems
Sr. Customer Service Technical Support Rep
- PCHelp Desk Techniciano Maintained Active Directory and Atempo Live Backup server for sales reps throughout the companyo Maintained laptop and desktop images for company useo Upgraded and repaired desktop and laptop.
- Sr. Technical Support Representativeo Provided telephonic and remote support for employee and customer hardware and softwareo Troubleshoot blackberry, android and iPhone issues for employees in the field
Help Desk Administrator
- Maintained Active Directory server
- Set up and maintained workstation systems for employees
- Troubleshoot OS X and Windows environments
Front Desk Customer Service, Sales, Tech Support Rep
General customer service for sales, Retail sales of computer software and hardware, technical support for customer hardware and software on home user systems
Curtis Gray education
Ranger
Associate Of Computer Information Systems (Mcse Concentration), Computer Science
Frequently asked questions about Curtis Gray
Quick answers generated from the profile data available on this page.
What company does Curtis Gray work for?
Curtis Gray works for University of Dayton Research Institute.
What is Curtis Gray's role at University of Dayton Research Institute?
Curtis Gray is listed as Salesforce Administrator / Developer at University of Dayton Research Institute at University of Dayton Research Institute.
Where is Curtis Gray based?
Curtis Gray is based in Dayton, Ohio, United States while working with University of Dayton Research Institute.
What companies has Curtis Gray worked for?
Curtis Gray has worked for University Of Dayton Research Institute, Traction On Demand, Caresource, Danis Building Construction Company, and Standard Register.
How can I contact Curtis Gray?
You can use AeroLeads to view verified contact signals for Curtis Gray at University of Dayton Research Institute, including work email, phone, and LinkedIn data when available.
What schools did Curtis Gray attend?
Curtis Gray holds Ranger from Trailhead By Salesforce.
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