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Curtis Gray Email & Phone Number

Salesforce Administrator / Developer at University of Dayton Research Institute at University of Dayton Research Institute
Location: Dayton, Ohio, United States 10 work roles 2 schools
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Role
Salesforce Administrator / Developer at University of Dayton Research Institute
Location
Dayton, Ohio, United States
Company size

Who is Curtis Gray? Overview

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Quick answer

Curtis Gray is listed as Salesforce Administrator / Developer at University of Dayton Research Institute at University of Dayton Research Institute, a company with 525 employees, based in Dayton, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Curtis Gray.

Curtis Gray previously worked as DevSecOps Engineer at University Of Dayton Research Institute and Cloud Technologist at Traction On Demand. Curtis Gray holds Ranger from Trailhead By Salesforce.

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Email format at University of Dayton Research Institute

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University of Dayton Research Institute

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Profile bio

About Curtis Gray

Experienced Information Technology and Salesforce Administrator with a demonstrated history of working in the information technology and services industry. Passionately curious and loves to discover and intertwine systems. A problem solver who is excited by challenges and new opportunities. Applies creativity and analytical skills to take existing tools and find new functionality. Operates well independently or on a team to accomplish objectives.

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University of Dayton Research Institute
University Of Dayton Research Institute
Salesforce Administrator / Developer at University of Dayton Research Institute
dayton, ohio, united states
Employees
525
AeroLeads page
10 roles

Curtis Gray work experience

A career timeline built from the work history available for this profile.

Cloud Technologist

Dayton, Ohio Area

  • Consulted with multiple companies, advising and providing assistance in their Salesforce orgs
  • Supported creation of internal tools and documentation for internal process improvement
  • Assisted in org security review and rebuild
  • Primary QA for multiple projects involving sales cloud and service cloud
  • Migrated documentation from Wordpress to Salesforce Knowledge using a custom-built PowerShell tool, yielding almost 75 hours of saved time over the project
  • Acted as Google Guru for migration from Office 365 to G Suite
Apr 2019 - Apr 2020

Client Systems Engineer

Dayton, Ohio Area

  • Managed workstation patches from Microsoft and third party applications through SCCM and Shavlik, achieving a 98% compliant monthly patching metric across all company workstations using self-built Power BI dashboards
  • Architected and maintained physical workstation image using SCCM and MDT
  • Introduced new toolsets such as PSADT, custom PowerShell scripting for software distribution in SCCM
  • Created and implemented code repo process for team
  • Designed processes for upgrading Windows 7 to Windows 10 along with Windows 10 servicing upgrades
  • Assisted in teardown and redesign of SCCM infrastructure
Mar 2016 - Feb 2019

Desktop Administrator

Miamisburg, Ohio

  • Managed workstation patches from Microsoft and third-party applications through SCCM and Shavlik
  • Designed and built Windows 7 and 8.1 images for company systems to replace old images, cutting new hardware deployment times by 70%
  • Packaged and deployed software for deployment through SCCM using tools like Orca and AdminStudio
  • Successfully managed design, packaging and deployment of Office 365 to all company workstations
  • Managed successful rollout to upgrade and replace 25% workstations as part of annual refresh cycle
  • Monitored, answered and resolved escalated tickets to queue system via phone, on site and remote support
Apr 2015 - Mar 2016

Windows System Administrator

Dayton, Ohio Area

  • Designed and built the current SCCM / MDT infrastructure from the ground up
  • Managed the legacy WorkflowOne SCCM environment on top of continued build out of the Standard Register SCCM environment
  • Developed and maintained system images and applications for company use using SCCM
  • Designed, and troubleshooting windows server patching for the company via SCCM
  • Transitioned company software distribution from Altiris to SCCM through use of the application catalog
  • Performed hardware, software and networking support on server and workstation systems
Oct 2014 - Apr 2015

Support Specialist / Field Associate

Dayton Ohio

  • Answeed tickets for level 2 / level 3 help desk and desktop support
  • Supported / Purchased / Upgraded cell phones across Android / iOS platforms
  • Planned and rolled out of new desktop / laptop images through windows deployment and SCCM
  • Monitored, answered and resolved escalated tickets to queue system via phone, on site and remote support
  • Performed hardware, software and networking support on desktop and laptop systems
  • Assisted with keeping internal documentation on processes up to date
May 2013 - Oct 2013

Desktop Support Engineer

Dayton, Ohio Area

  • Developed and maintained batch and AutoIT scripts to automate deployment and new user configuration
  • Discovered major flaw in AV security on the network and came up with an appropriate solution for the user while alerting senior technology staff to flaws, was able to successfully diagnose and repair lost files
  • Helped with planning and transitioning from XP to Windows 7 environments
  • Monitored, answered and resolved escalated tickets to queue system via phone, on site and remote support
  • Performed hardware, software and networking support on desktop and laptop systems
Apr 2012 - May 2013

Sr. Customer Service Technical Support Rep

Dayton, Ohio Area

  • PCHelp Desk Techniciano Maintained Active Directory and Atempo Live Backup server for sales reps throughout the companyo Maintained laptop and desktop images for company useo Upgraded and repaired desktop and laptop.
  • Sr. Technical Support Representativeo Provided telephonic and remote support for employee and customer hardware and softwareo Troubleshoot blackberry, android and iPhone issues for employees in the field
Oct 2008 - Apr 2012

Help Desk Administrator

Specialized Fulfilment Services

Dayton, Ohio Area

  • Maintained Active Directory server
  • Set up and maintained workstation systems for employees
  • Troubleshoot OS X and Windows environments
Sep 2007 - Oct 2008

Front Desk Customer Service, Sales, Tech Support Rep

General customer service for sales, Retail sales of computer software and hardware, technical support for customer hardware and software on home user systems

Sep 2003 - Aug 2007
2 education records

Curtis Gray education

FAQ

Frequently asked questions about Curtis Gray

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What company does Curtis Gray work for?

Curtis Gray works for University of Dayton Research Institute.

What is Curtis Gray's role at University of Dayton Research Institute?

Curtis Gray is listed as Salesforce Administrator / Developer at University of Dayton Research Institute at University of Dayton Research Institute.

Where is Curtis Gray based?

Curtis Gray is based in Dayton, Ohio, United States while working with University of Dayton Research Institute.

What companies has Curtis Gray worked for?

Curtis Gray has worked for University Of Dayton Research Institute, Traction On Demand, Caresource, Danis Building Construction Company, and Standard Register.

How can I contact Curtis Gray?

You can use AeroLeads to view verified contact signals for Curtis Gray at University of Dayton Research Institute, including work email, phone, and LinkedIn data when available.

What schools did Curtis Gray attend?

Curtis Gray holds Ranger from Trailhead By Salesforce.

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