Curt Workman Email & Phone Number

Plano, Texas, Us

Plano, Texas, Us

Us

 Oversee all aspects of the operations of the company’s Azure environment, including IaaS, SaaS, and PaaS offerings; manage and implement networking, virtual machines, security, monitoring, migrations, and Azure products to maximize productivity. Plan and execute up to 10 cloud infrastructure projects annually while guaranteeing on-time, under-budget delivery.  Manage cloud services, including storage, security, networking, and computing cloud capabilities, for a network of 20,000 end-users. Design, test, and implement Development, QA, UAT, and Production environments to address developing IT needs. Utilize an in-depth understanding of each service across the full IT lifecycle to recommend appropriate services and optimize performance and scale; provision, size, monitor, and adjust resources as appropriate. Leverage a suite of industry-standard and cutting-edge technologies and strategies, including PowerShell, Command Line Interface, Azure Portal, ARM templates, virtualization, cloud infrastructure, storage structures, and networking.

Watford, Hertfordshire, Gb

 Managed 19,000+ mailboxes in 90 countries worldwide while overseeing the maintenance and upkeep of 14 physical and virtual servers; ensured seamless global operations in collaboration with a team of 10 engineers.  Provided on-site support during the company’s migration from exchange 2007/2010 to Office365 and exchange online; program migration added desperately needed new features and increase business efficiency. Delivered senior (3rd level) support, resolving messaging issues for on-location and remote clients daily; tested and ensured ADFS connectivity and directory synchronization for all cloud and on-premises mailboxes. Reported on different aspects of cloud and on-premises messaging systems as needed to drive improvements; provided technical documentation on the processes and procedures needed to add and remove accounts.  Processed and completed on-premises and cloud-based off-board and onboard requests, leveraging expertise in Exchange Management Console, cloud administrator portal, and PowerShell. Administered Rights and delegation requests to mailboxes, distribution lists, calendars, and groups; utilized Lync and Skype for business support and administration, delivering prompt, effective communications with key partners. Administered, maintained, researched, and troubleshot Raytheon and Tritons web security product Websense.

 Collaborated with a team of 5 to manage all builds, moves, hardware installs and replacements, breaks and repairs, and software testing and deployment; supported software and hardware for the company’s 1300 staff members. Developed and implemented policies and procedures to standardize software and hardware installation as well as troubleshooting; standardization facilitated an increase in team productivity while increasing quality of work.  Trained and mentored a team of 15, increasing the team’s capacity to achieve performance and business goals. Sought as a subject matter expert and key point of contact during repairs and commended for swift turnaround. Supported Morgan Keegan & Co. mobile devices firm-wide, including Blackberries, iPhones, and iPads; repaired XX+ devices annually, ensuring continuous functionality. Tracked and ran issue reports through the Footprints ticketing system.