John Cusimano
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John Cusimano Email & Phone Number

Group Manager - Technical Support at Persistent Systems
Location: Westfield, New Jersey, United States 11 work roles 1 school
2 work emails found @qad.com 5 phones found area 212, 201, and 617 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 5 phones

Work email j****@qad.com
Direct phone (212) ***-****
LinkedIn Profile matched
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Current company
Role
Group Manager - Technical Support
Location
Westfield, New Jersey, United States
Company size

Who is John Cusimano? Overview

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Quick answer

John Cusimano is listed as Group Manager - Technical Support at Persistent Systems, a with 26351 employees, based in Westfield, New Jersey, United States. AeroLeads shows a work email signal at qad.com, phone signal with area code 212, 201, 617, and a matched LinkedIn profile for John Cusimano.

John Cusimano previously worked as Cloud Capacity Manager at Qad and Senior Manager at Viacom. John Cusimano studied at Lafayette High School.

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Email format at Persistent Systems

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*@qad.com
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Profile bio

About John Cusimano

Accomplished Sr. Technology Manager with over 20 years of proven experience delivering strategic solutions aligned with business priorities. Very strong leadership, project management, and financial skills. Extensive background in both hardware technology and software development environments. Managed infrastructure, operations, mission critical projects, outsourcing, cloud evaluations, disaster recovery solutions and deployment, e-commerce, budgets and customer service delivery.

Listed skills include Disaster Recovery, Data Center, Project Management, Cloud Computing, and 37 others.

Current workplace

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Persistent Systems
Persistent Systems
Group Manager - Technical Support
Westfield, NJ, US
Website
Employees
26351
AeroLeads page
11 roles

John Cusimano work experience

A career timeline built from the work history available for this profile.

Cloud Capacity Manager

Qad

Mount Laurel, Nj

Responsible for ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner. Taking into consideration all resources required to deliver the service including planning for short, medium and long term business requirements. Gathering data from a number of different processes and tools to analyze organizational capacity requirements and to create a Capacity Plan to stipulate and enable adequate infrastructure capacity. Work with Cloud teams to develop strategies for optimal infrastructure deployment and sizing and data storage requirements. Analyze business strategies and requirements to project future infrastructure requirements. Where required apply modeling techniques to anticipate the impact of future deployments on current infrastructures. The outcomes of the analysis and modeling processes are compiled into Infrastructure growth forecasts, which will serve to inform future organizational strategies and budgets.

Jun 2016 - Aug 2024

Senior Manager

Secuacus, Nj

Senior ManagerBackup & Recovery Service – Domestic2005 – 201507/07 – 06/015Manager of Backup & Recovery Services GroupResponsible for all aspects of Backup infrastructure for Domestic Server Environments• Infrastructure Design• Project Planning & Documentation• Upgrades & Budgeting• Data at Rest Encryption Infrastructure• Physical & virtual tape infrastructure• Day-to-Day operational issues• Oracle & MS SQL Data protection• Virtual & Physical Windows and Linux Servers Special Accomplishments:TSM migration from v5.4 to V6.3Complete hardware replacement of TSM Servers, Storage, Tape and SAN SwitchesDesign and implementation of Encryption infrastructure for data at rest.Design and implementation of Data deduplication infrastructure (IBM ProtecTeir)ITIL Foundations Certified 01/05 – 07/07System Administrator – System i Platform• Responsible for all Systems Management functions as they related to the iSeries Platform• Responsible for the creation and implementation of support policies and procedures.• Responsible for the creations of strategic initiatives for PTF Maintenance and Backup and Recovery.• Responsible for system architecture and design of both LPAR and standalone systems.• Responsible for implementation for all hardware and software LLP and OS upgrades.Special Accomplishments:Implementation of new PTF support strategy that reduced failures due to known problems to zero.Upgrading of all systems via DLSO Implementation of centralized Service Director reporting for all systemsImplementation of in-line Data Encryption to protect backup tapes.

Jan 2005 - Jun 2015

Manager Of Systems Management Group

Springfield, Nj

Manager of Systems Management Group07/03 - 08/04• Responsible for all Systems Management functions as they related to the iSeries Platform• Responsible for the creation and implementation of support policies and procedures.• Responsible for the creations of strategic initiatives for PTF Maintenance and Backup and Recovery.• Responsible for system architecture and design of both LPAR and standalone systems.• Responsible for implementation for all hardware and software LLP and OS upgrades.• Responsible for IBM Advance Support relationship.• Responsible for L.U.G. relationshipSpecial Accomplishments:Implementation of new PTF support strategy that reduced failures due to known problems to zero.Upgrading of all systems to V5R2 via DLSO Implementation of centralized Service Director reporting for all systemsProduction system upgrade for Model 840 to Model 870Data Warehouse Application Benchmarking.Data Warehouse system upgrade from Model 840 16 processor partition to Model 890 24 processor Standalone system.Upgrade and consolidation for Model 840 system to a 12 Partition Development and Backup system Model 890

Jul 2003 - Aug 2004

Lead Systems Programmer

Ups

Mahwah, Nj

Lead Systems ProgrammerCapacity & Performance Management Group10/02 - 7/03• Technical lead for performance and capacity planning of all iSeries application platforms• Project Manager for strategic planning of utilities and products to provide end-to-end performance and capacity management of all supported hardware platforms by 2006.• Direct responsibility for the training and development of staff for the Performance tuning and capacity planning of both UNIX and iSeries platforms.• Direct responsibility for 4 application platforms in the areas of hardware architecture, performance tuning and capacity planning. Lead Systems ProgrammerMidrange Systems AS/400 Group6/98 - 10/02• Technical lead responsible for the training/coaching of junior staff members in the areas of performance analysis, capacity planning, application, and hardware support. • Technical lead for future technologies to be deployed on the AS/400 • Technical lead for “Common Model” development efforts• Designing of processes and utilities for the department• Planning of capitol and labor budgets• Plan and direct the workload for the programming staff • Programming utilities, via CL , to improve processing and systems maintenance• 3rd level technical support duties for the resolution of system, application and user issues.Systems ProgrammerMidrange Systems AS/400 Group4/96 - 5/98 • Technical lead for the group responsible for the training/coaching of junior staff members in the areas of performance analysis, capacity planning, and hardware selection.• Designing of processes and utilities for the group• Performance and capacity planning of the CMS and CAReS platforms• Special assignments for the Technology Steering Group• Programming utilities, via CL , to improve processing and systems maintenance• 3rd level technical support duties for the resolution of system, application and user issues.

Sep 1996 - Jul 2003

Datacenter Manager

Nyc, Ny, Purchase, Ny & Greenwich, Ct

Support users on all platforms. Diagnose hardware, software, and communications problems. Maintain user and system security. Responsible for performance tuning and capacity planning for all platforms. Responsible for the installation of all computer hardware and software. Responsible for the setup of all communications between internal and external systems. Create programs to monitor/audit the systems. Disaster/Recovery Coordinator/Planner for all systems. Responsible for system documentation, manuals and supervising of the operations staff.Designer/Project Manager for the following:Greenwich, CT office LAN/WAN SystemNew Disaster/Recovery PlanNew Main Office Data Center & Off-site Recovery CenterC.O.L.D. SystemDocument Imaging SystemST400 to MERVA/2 AS/400-E50 to AS/400 310-2043 UpgradeDOS to Windows Client migrationGreenwich centralized Fax serverNew corporate LAN/WAN/SERVER designSpecial Responsibilities:Budgets for all platforms and software

Oct 1994 - Aug 1996

Technical Support Specialist

Newark, Nj

Support users on all AS/400 systems. Trouble-shoot hardware, software and communications problems. Maintain user profiles and system security. Responsible for performance tuning and capacity planning. Responsible for the installation of all related hardware and software. Responsible for the setup of all communications between internal and external systems. Create programs to monitor/audit the systems. Disaster/Recovery Coordinator/Planner for all systems. Responsible for system documentation, the writing of manuals and supporting/supervising the operations staff.Designer/Project Manager for the following:9335 to 9336/37 Disk migrationPhoenix Data Center relocation/consolidation to NewarkToken-Ring to Ethernet migrationSpecial Responsibilities:Forecasting and maintaining budget for the AS/400 platform and staffCross training for DEC Vax platform

Jul 1992 - Sep 1994

System Support Specialist

Dnb (U.S.) Backing Corporation

Nyc, Ny

Support users on all platforms for hardware, software, and communications problems. Maintain user and system security. Responsible for performance tuning and capacity planning for all platforms. Responsible for the installation of all hardware and software. Responsible for the setup of all communications between internal and external systems. Responsible for system documentation, manuals and the supervising of the operations staff.Special Responsibilities:Designer/Project Manager for the following:System 38 to AS/400 system migrationNEXOS to Novell NetWare migration PC workstation migration

Jul 1989 - Jul 1992

Management Trainee/Systems Specialist

Nyc, Ny

PC technical support in Methods and Planning Unit. In charge of evaluating and installing of hardware and software. Train staff in various software packages, as well as providing user support.

May 1988 - Jun 1989

Stock Transfer Analyst

Morgan Shareholder Services

Nyc, Ny

Investigated customer inquiries for various account types. Extensive contact with customers and other areas for resolutions and research materials.

Apr 1987 - May 1988

Customer Service/Investigative Researcher

Brooklyn, Ny

Investigated customer inquiries for various account types. Extensive contact with customers and other areas for resolutions and research materials.

Apr 1985 - Apr 1987
Team & coworkers

Colleagues at Persistent Systems

Other employees you can reach at persistent.com. View company contacts for 26351 employees →

1 education record

John Cusimano education

  • Lafayette High School
    Lafayette High School
FAQ

Frequently asked questions about John Cusimano

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What company does John Cusimano work for?

John Cusimano works for Persistent Systems.

What is John Cusimano's role at Persistent Systems?

John Cusimano is listed as Group Manager - Technical Support at Persistent Systems.

What is John Cusimano's email address?

AeroLeads has found 2 work email signals at @qad.com for John Cusimano at Persistent Systems.

What is John Cusimano's phone number?

AeroLeads has found 5 phone signal(s) with area code 212, 201, 617 for John Cusimano at Persistent Systems.

Where is John Cusimano based?

John Cusimano is based in Westfield, New Jersey, United States while working with Persistent Systems.

What companies has John Cusimano worked for?

John Cusimano has worked for Persistent Systems, Qad, Viacom, Bed Bath & Beyond, and Ups.

Who are John Cusimano's colleagues at Persistent Systems?

John Cusimano's colleagues at Persistent Systems include Dadaso Hegadkar, Bhagyashri ( バギャシリ) Suryawanshi, Sadhvi Nayak, Roopa Shinde, and Ravi Vishwakarma.

How can I contact John Cusimano?

You can use AeroLeads to view verified contact signals for John Cusimano at Persistent Systems, including work email, phone, and LinkedIn data when available.

What schools did John Cusimano attend?

John Cusimano studied at Lafayette High School.

What skills is John Cusimano known for?

John Cusimano is listed with skills including Disaster Recovery, Data Center, Project Management, Cloud Computing, Strategy, Itil, Strategic Planning, and Storage.

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