Scott Custer Email & Phone Number

Scott Custer is a Technical Account Manager at Firemon. He possess expertise in training, network infrastructure, remote infrastructure management, software documentation, networking and 10 more skills. Colleagues describe him as "Scott is a rare breed in the technical world. He is deeply technical, able to roll up his sleeves at the command line to work through system configurations and troubleshooting. But more importantly, he is expert at taking that technical knowledge and tuning it to his audience. Need to concisely position the value of a cybersecurity solution to a flag officer or C-level executive - check. Have a technical issue at a remote client site that needs to be explained to an engineer over the phone - no problem. A classroom full of people with varied backgrounds that need to understand how to use an enterprise application - done. Scott possesses what I believe are some of the most undervalued and overlooked skills in business today: the ability to understand technology and to adjust the depth-of-detail in presenting that technology to an audience; and the ability to translate technical capability to business value in order to achieve desired outcomes. These skills enable Scott to excel in a variety of roles, from pre-sales to implementation to training and support. I highly recommend Scott." and "I can't say enough positive things about Scott. He is able to create outstanding technical documentation not only helping the beginner but still providing the information an expert is looking for. His materials present technical issues in a clear, easy to read style without overwhelming the reader which is so commonly found in most technical documents. One of Scott's strengths is his willingness to collaborate with the development team ensuring there are no misunderstandings in how the product operates. He is focused on creating high quality documentation and world-class training materials. Scott picks up new technologies quickly and also understands what works in the classroom as an instructor. In addition to possessing world-class training skills, Scott's strong leadership ability enabled his training courses to consistently be rated highly by Lumeta's customers. All high-tech companies need a person like Scott working for them. I'd hire Scott immediately if I had the opportunity!"

Listed skills include Training, Network Infrastructure, Remote Infrastructure Management, Software Documentation, and 11 others.

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  Technical Account Manager

  Firemon

  Poplar Grove, Il, Us