Mary Ann Bernardo Email & Phone Number

I am an expert coming from the BPO (Business Process Outsourcing) industry that specializes in ensuring 100% support and satisfaction in each and every possible phone encounter with our clients/ customers.I've handled numerous accounts involving Technical Support, Retention, Sales, Back Office Work, Emails, and Escalations mostly for the largest telecommunication companies in U.S both for internet and phone services from plan specific, technological advances and updates, troubleshooting protocols and procedures, billing questions, account inquiries and upgrades. In light with this, I am essentially equipped with diverse training, practice, and evaluations that warranted my more than 3 years and counting venture in this broad field and definitely secures my knowledge foundation about the most basic yet most important highlights of this career.I'll be more than happy and confident to provide you, my future clients and partners the excellent service you are all looking for with satisfying results and figures.I am a full-time freelancer and can work Australian or U.S. business hours

Listed skills include Customer Service, Leadership, Research, English, and 1 others.

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  Holy Angel University

  Mass Communication/Media Studies