Ryan Bicknell Email & Phone Number

Experienced Executive with wide ranging skills and success. Demonstrated expertise in enhancing customer experience across all channels. I specialize in identifying technology that will help build and develop the right teams to manage every experience. I'm a hands-on leader that works directly with my teams to develop and foster growth. Whether it's your first experience or your last experience with me or my team, it is imperative that it be the best. I've spent decades developing the skills and methods necessary to create and instill industry best practice policy and process in every experience. Demonstrated success with Direct Response, Direct To Consumer (DTC), Managing Contact Centers offshore (Japan, Philippines, Mexico, Ireland, Germany), nearshore (Mexico), and domestic (U.S.A.). Special emphasis in Customer Life-cycle Management, Retention, and Community Management. The right customer experience will guarantee loyalty and satisfaction. Let me show you how! ;-)And, for the algorithm: Organizational Design, Strategic and Operational Planning, Sales Management, Project Management, Change Management, Employee Engagement, Performance Coaching, Succession Planning, Training Curriculum Development and Implementation, Call Center Strategy and Operations.

Listed skills include Leadership, Marketing Strategy, Management, Start Ups, and 34 others.

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  Santa Monica College

  U.S. History