* Manage other electricians and helpers.* Maintain job budget by managing labor, material, etc.* Follow and enforce company safety procedures for new construction, remodels and service work being performed. * Inspect work for compliance with National Electrical Codes and company standards. * Train new employees working in the electrical trade.* Work with General Contractors and end customer to ensure overall satisfaction of work standards. * Ensure proper invoicing of all completed work. * Order all material for each job site.* Create operating procedures to ensure quality of work and day to day operations is being maintained.* Create job bid proposals for commercial and residential contracts.* Develop and maintain new and existing relationships with General Contractors. * Track labor costs using metrics to ensure goals are being met.* Track material costs using metrics to ensure cost effective measures are being used.

• Processed warranty invoices as required by internal policies and procedures. • Worked directly with the Legal Department to ensure both customer satisfaction was maintained and organizational interest were exceeded. • Generated over a million dollars in revenue thru customer retention by maintaining and increasing sales of repeat business. • Maintained warranty costs related to the post-sales support and developing reports for tracking purposes. • Monitored and documented warranty claims to ensure customers expectations were met. • Worked within a cross functional team consisting of Quality, Engineering, Finance, Legal, Purchasing and Manufacturing teams. • Managed the companies warranty budget for all product lines. • Coordinated and managed electrical contractors for the installation or replacement of product in the field as needed. • Ensured project milestones and deliverable dates are being met. • Interfaced directly with the Sales and Field Service Groups, Agents, Distributors and Customers for a quick problem resolution and accommodation. • Coordinated sales orders and monitor production plans necessary to support all post sales warranty sales activates. • Assessed material specifications, assemblies, design implications, and phasing of work.• Prepared bill of material and task tracking schedule for all electrical assemblies.• Reviewed failure trends with the Quality, Reliability, and Engineering teams, utilizing root cause and corrective action strategies to resolve reoccurring failures for all product lines. • Developed and managed and extensive base of electrical contractor suppliers within the organizations US sales territories.• Managed Return Material Authorizations (RMA) and credit, rework or replacements following company process and procedures.• Created and maintained global product accommodations. • Managed, trained, and mentored post sales warranty advocates, receiving inspection, field technicians and test engineers.

• Qualified lighting fixtures with commercial buildings under construction or being remodeled. • Incorporated blueprints for fixture take-offs and other material needed to complete the scope of work. • Compared Tamlite fixtures to other competitors using catalogs and internet for quoting purposes.• Reviewed and compared Tamlite fixtures to competitor’s fixtures for quoting purposes. • Collaborated with manufacturing to ensure quick turnaround and delivery to construction site or retail locations. • Coordinated with Project Management and cross-functional teams to determine and improving product functionality and availability. • Work with Sales Managers to maintain competitive bids and increase sales margins.• Created lighting layouts using AGi32 software to meet customer standards and requirements.

• Follow and enforce company safety procedures for new construction, remodels and service work being performed. • Maintain and track company vehicles and tools. • Inspected work for compliance with National Electrical Codes and company standards. • Analyzed production schedules and estimated worker-hour requirements for completion of job assignments. • Prepared estimates by calculating complete takeoff of scope of work.• Ensured maintenance of files and documents as back-up for estimate figures, including current (accurate) information on prices from suppliers through direct contact, sales brochures, price lists.• Scheduled jobs, incorporating specifications, plans and procedures for staffing requirements for each phase of construction.• Ensured project milestones and deliverable dates are being met.• Ordered material to be delivered at specified times to conform to work scheduled. • Reviewed work orders to verify specifications and wire sizes and metering equipment. • Interpreted specifications, blueprints and work orders.• Supervised piece and hourly employees, scheduled work for each job.• Hired, promoted, transferred and discharged employees.