Astrid P. Email & Phone Number

Moreton-In-Marsh, England, United Kingdom

Soho Farmhouse

• Daily posting, balancing and banking• Operating the switchboard• Taking room, restaurant, cinema and activity reservations using the PMS system.• Dealing with complaints• Maintain and manage clients records in compliance with privacy and security regulations• Processing check ins/outs and to respond to all reasonable ad hoc requests from guests• To promote and upsell our facilities and services to all guests• Taking accurate payments in accordance with Company policy• To ensure the environment is maintained in a safe and hygienic condition• To build and maintain positive working relationships with colleagues throughout the Soho Farmhouse estate

United Kingdom

Assisting dementia and nursing residents and also hub patients with personal care tasks, such as washing, dressing, eating and toileting.Performing light housekeeping tasks, such as dusting, vacuuming and changing bed linens.Assisting dementia and nursing residents and also hub patients in the safe lifting, transferring, repositioning and movement of patients to ensure skin integrity.Observe, monitor and record residents physical and emotional well-being, and promptly report any changes to senior staff.Encouraging and supporting residents to participate in social and recreational activities to maintain social well-being.

• Stock replenishment and management, fulfilling customer online orders

Various Locations In The Netherlands And The United Kingdom

• Conducted product workshops and demonstrations either at client’s home or function halls for larger workshops• Product sales, general administration such as ordering of products, after sales etc.• Gave product training and services to 60+ other consultants within the team• New client acquisition at bridal trade fairs and specialised in the Bridal make-up

Bristol, United Kingdom

- Provided telephone support to the Dutch and UK customer base - Handled customer queries, incidents, and complaints either via telephone, email, or correspondence- Language translations for the head of Customer Services- Created the frequently asked questions and knowledge database for the Dutch customer service organisation

Cambridge, United Kingdom

- Managed the applications for the European financial grants for medical research projects- General administration and financial administration of the projects-

Brunssum, The Netherlands

The Hague Area, Netherlands

- Managed the administration records for military personell- Provided Telephone support for any HR related enquiries- Various other military related duties

- General secretarial duties- Organisation and management of meetings- Dictation and production of meeting minutes

The Hague Area, Netherlands

- Telephone support for incidents and complaints- Telephone sales for systems and ancillaries- Complaint analysis and service improvement management- Various secretarial duties

The Hague Area, Netherlands

- General departmental administration- Tracking and management of telephone usage- Managed field maintenance workload- Various secretarial duties