Regina Kennedy Email & Phone Number

High Energy Senior Customer Success Manager engaging with customers focusing on a great user experience, feature adoption and achievement of customer's business goals.My focus is on guiding them throughout their product lifecycle and increase their satisfaction with the product and help them realize the full value of the investment. I work to become a trusted advisor and as an advocate for them within support, engineering and product management. Providing guidance on Product Adoption, Cycle Planning, Internal Process Optimization, Stakeholders Management, and Support Management. I am an action-oriented and results-focused customer experience professional with over 10 years of experience in multiple industries. Excellent interpersonal, team building, leadership, customer relations, and problem-solving abilities. Recognized for an ability to understand technical information and explain to non technical audience and for my persistence in resolving customer concerns.

Listed skills include Public Speaking, Research, Microsoft Office, Leadership, and 3 others.