Nikhil Ahuja Email & Phone Number

Proficient in customer onboarding and training for programming tools, sampling platforms, and data analytics tools.Collaborates closely with Product Managers, Engineers, and Sales specialists to diagnose challenges, develop features, and resolve bugs.Addresses critical requests promptly by identifying issues, developing resolutions, and communicating effectively with stakeholders.Meets specific KPIs at both team and regional levels.Provides internal support for contract renewals and actively enhances user knowledge for more efficient product utilization.onboarding customers through training (Programming tools, sampling platform, Data Analytics tool), While also coaching new hires in the CS Team.•       Working Closely with Product Managers, Engineers and Sales specialists to diagnose Challenges, Develop new features, Fix any bugs and Improve customers.•       Addressing critical Requests in a timely Manner by Identifying the issue, Developing the resolution and Effectively communicating with all stakeholders, Following Specific KPIs set at team and regional level.•    Offering support internally for contract renewals while constantly assisting active users, Enhancing their knowledge for a better and More Efficient use of the products. As a cyber security sales consultant, I help organizations protect themselves from cyber threats and safeguard their sensitive information. With over a year of experience in the industry, I've gained an in depth understanding of the cyber security landscape and the challenges that businesses face when it comes to protecting their data. My expertise lies in identifying the right solutions for my clients, whether they're looking to secure their network infrastructure, defend against malware and ransomware, or comply with industry regulations. I have a proven track record of building relationships with clients and delivering effective cyber security solutions that meet their unique needs and budget. My excellent communication and relationship-building skills enable me to establish a deep understanding of client needs and expectations. I have an immense knowledge of threat intelligence, vulnerability assessment, cloud security, and regulatory compliance. I have a deep understanding of leading cyber security frameworks, such as GDPR, ISO 27001, and SOC 2. I am passionate about keeping up with the latest industry trends and emerging technologies. I am also an active member of several cyber security groups and associations, where I regularly engage in discussions and share my knowledge with the community.