Supply planner responsible for the forecasting and replenishment of 1800 SKUs across over 200 locations (36k+ item-location combinations). Lead the weekly replenishment ordering process, which creates over 300 POs per week issued to a supply base of 80 suppliers. Monitor warehouse on-hand inventory versus target and implement corrective plans. Maintain all key system attributes to configure automated replenishment system processes.Key Accomplishments:● Led all replenishment management for resale products across the water and coffee service businesses. Increased the quantity of SKUs under management by 500 by implementing Oracle Reorder Point planning automated planning systems. Reduced manual ordering of field staff by 94%.● Trained supply chain coordinator and buyer team members to utilize DS replenishment systems. Served as subject matter expert for team regarding Oracle Reorder Point planning, as well as training team members on the use of DataLoad and other process automation tools.● Designed product flow through DS supply chain network to optimize freight and handling expense versus inventory carrying cost. Implemented combination of direct-ship and hub/spoke network flow for new cold cup vendor which supported savings of $5.5M on 7 oz plastic cold cups.● Responsible for the inventory management of new product introductions. Led the deployment of sparkling water and premium water products nationwide, supporting new revenue of $4.2M/year. Balanced supply against demand to support new product growth while not overstocking locations.● Continued member of New Orleans branch safety committee. Supported the implementation of mandatory safety vests in all machine operated areas of the facility. Aided in construction of near-miss program to increase employee participation.

Region Coordinator responsible for administrative and operational support for all functions of a $60M water delivery business operating across 18 sites with 275 employees. Developed and distributed KPI reporting to summarize business financial results and pace versus plan. Managed employee record keeping to ensure compliance with government and corporate policy. Assisted in financial analysis and invoice reconciliation. Key Accomplishments:● Automated Invoice Aging report by writing a macro to parse the data by branch and create an email to each manager. This saved time spent by 90%.● Created cooler inventory report to track on-hand inventory, movements, and Costco installs. This tool provided visibility of on-hand assets throughout the region which lead to better allocation and refurb planning.● Researched and cleaned up backlog of route truck parking tickets by identifying invalid citations resulting in savings of $10k.

Purchasing Coordinator responsible for support to field-based team members regarding issues of product out of stock or supplier performance issues. Created purchase orders and internal distribution orders to facilitate timely delivery of product to DS locations. Tracked supplier orders and implemented corrective actions as needed. Key Accomplishments:● Streamlined the manual confirmation process of 100 weekly purchase orders by creating a tracking template in Excel to ensure PO completion and follow-through.● Improved departmental coordination by integrating multiple tools into one processing worksheet.● Established relationships with numerous front-line team members which rebuilt the trust in centralized order management processes and systems.

Technical Service Representative responsible for onboarding new third-party customers by training on usage of the company work order portal. Main point of contact for all customer service relations. Created all third-party invoices of 550 monthly and end of period billing statements.Key Accomplishments:● Instrumental in evolving technician follow up report to a web-based technology.

Customer Service Representative responsible for entering customer product and service orders. Resolved customer complaints and technical concerns.

Merchandiser responsible for maintaining the card/gift supply department in 8 retail locations. Experienced in point of sale and handheld purchasing of supplies. Set up seasonal and special displays as well as worked on site revisions and new installations.