Carolina Valadez Email & Phone Number

Los Ángeles, California, Estados Unidos

• Coordinate with cross-functional teams to define and operate statutory cost-allocation/billing models for customers global landscape.
• Collect and validate multi-attribute inputs required for statutory cost-allocation/billing models such as metrics volume, KPIs & cost.
• Develop and operate automation and RPA solutions to operationalize wing-to-wing statutory billing calculation and execution processes.
• Properly address customer service requirements related to… Show more
• Properly address customer service requirements related to cost-allocation/billing models.
• Proactive approach sharing and supporting others with knowledge in similar roles. Show less

Connecticut, United States

• Coordinate with cross-functional teams to define and operate statutory cost-allocation/billing models for customers global landscape.
• Collect and validate multi-attribute inputs required for statutory cost-allocation/billing models such as metrics volume, KPIs & cost.
• Develop and operate automation and RPA solutions to operationalize wing-to-wing statutory billing calculation and execution processes.
• Properly address customer service requirements related to… Show more
• Properly address customer service requirements related to cost-allocation/billing models.
• Broad knowledge of standard processes and related transactions. Show less

San Pedro Garza García, México

• Customer portfolio management
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Analyze customer financial condition and authorize customer credit lines
• Review and monitor assigned accounts and all applicable collection reports
• Establish and maintain effective and cooperative working relationships with dealers and sales Assist with order management

San Pedro Garza García, México

• Customer portfolio management
• Conducted risk analysis for selling products to prospective customers
• Facilitated the customer analysis for allocation of credits.
• Coordinated in the development of portfolio reports
• Assisted in project planning for the improvement in systems and automated reports. Supervised and analyze the management for approvals in purchase of orders

Monterrey Y Alrededores, México

• Created and delivered presentations to marketing manager on the development of sales in different Mexican states.
• Negotiated with new suppliers for marketing campaigns
• Assisted in the development of the re-launch of a new version of products.
• Updated database for regional marketing
• Assisted and executed different marketing campaigns
• Conducted activation of products in soccer matches of Rayados de Monterrey and Tigres UANL.

Master'S Degree, Master Marketing - Franchising, Retail & Service Chain

Bachelor Of Business Administration (Bba), International Business/Trade/Commerce

Activities and Societies: Exchange Program

Bachelor Of International Business, Marketing Strategies

Activities and Societies: January 2014 – May 2014: Coordinator on the Graduation Committee of International Business Class 2014 August.