Carolina Valadez Email & Phone Number

Los Ángeles, California, Estados Unidos

• Coordinate with cross-functional teams to define and operate statutory cost-allocation/billing models for customers global landscape.• Collect and validate multi-attribute inputs required for statutory cost-allocation/billing models such as metrics volume, KPIs & cost.• Develop and operate automation and RPA solutions to operationalize wing-to-wing statutory billing calculation and execution processes.• Properly address customer service requirements related to… Show more • Coordinate with cross-functional teams to define and operate statutory cost-allocation/billing models for customers global landscape.• Collect and validate multi-attribute inputs required for statutory cost-allocation/billing models such as metrics volume, KPIs & cost.• Develop and operate automation and RPA solutions to operationalize wing-to-wing statutory billing calculation and execution processes.• Properly address customer service requirements related to cost-allocation/billing models.• Proactive approach sharing and supporting others with knowledge in similar roles. Show less

Connecticut, United States

• Coordinate with cross-functional teams to define and operate statutory cost-allocation/billing models for customers global landscape.• Collect and validate multi-attribute inputs required for statutory cost-allocation/billing models such as metrics volume, KPIs & cost.• Develop and operate automation and RPA solutions to operationalize wing-to-wing statutory billing calculation and execution processes.• Properly address customer service requirements related to… Show more • Coordinate with cross-functional teams to define and operate statutory cost-allocation/billing models for customers global landscape.• Collect and validate multi-attribute inputs required for statutory cost-allocation/billing models such as metrics volume, KPIs & cost.• Develop and operate automation and RPA solutions to operationalize wing-to-wing statutory billing calculation and execution processes.• Properly address customer service requirements related to cost-allocation/billing models.• Broad knowledge of standard processes and related transactions. Show less

San Pedro Garza García, México

• Customer portfolio management• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.• Analyze customer financial condition and authorize customer credit lines• Review and monitor assigned accounts and all applicable collection reports• Establish and maintain effective and cooperative working relationships with dealers and sales Assist with order management

San Pedro Garza García, México

• Customer portfolio management• Conducted risk analysis for selling products to prospective customers• Facilitated the customer analysis for allocation of credits.• Coordinated in the development of portfolio reports• Assisted in project planning for the improvement in systems and automated reports. Supervised and analyze the management for approvals in purchase of orders

Monterrey Y Alrededores, México

• Created and delivered presentations to marketing manager on the development of sales in different Mexican states.• Negotiated with new suppliers for marketing campaigns• Assisted in the development of the re-launch of a new version of products.• Updated database for regional marketing• Assisted and executed different marketing campaigns• Conducted activation of products in soccer matches of Rayados de Monterrey and Tigres UANL.

Master'S Degree, Master Marketing - Franchising, Retail & Service Chain

Bachelor Of Business Administration (Bba), International Business/Trade/Commerce

Activities and Societies: Exchange Program

Bachelor Of International Business, Marketing Strategies

Activities and Societies: January 2014 – May 2014: Coordinator on the Graduation Committee of International Business Class 2014 August.