Charles Van Cleve Email & Phone Number

Nashville, Tn, Us

Nashville, Tn

Installing and supporting end-user equipment, including PCs, laptops, monitors, printers, and mobile devices.Delivering field technical support to troubleshoot hardware and software issues for clients.Managing and monitoring client workstations and servers to maintain optimal performance.Documenting all technical support activities in ticketing systems to ensure accurate record-keeping.Working in Microsoft 365, and Microsoft Active Directory

Columbus, Ohio, United States

• Assisted students in troubleshooting and designing digital circuits using Quartus Prime, enhancing their understanding of FPGA development.• Conducted thorough grading of lab reports, providing constructive feedback to students to aid their learning and improvement.

Columbus, Ohio, United States

• Collaborated with store managers to update and migrate to dual broadband network connections, ensuring network reliability and performance.• Utilized Meraki tools to configure and manage Cisco devices, ensuring the stability and efficiency of network equipment.• Implemented Python scripts to automate network maintenance tasks through the Meraki platform, reducing manual workload and increasing efficiency.• Effectively utilized ticketing systems to monitor and address store network issues, providing prompt troubleshooting and customer service support to store managers.• Shadowed the network security team to gain insights into various cybersecurity tools and policies, enhancing knowledge in network security best practices.

St Louis, Missouri, United States

• Gained a deep understanding of application interactions with SAP systems, facilitating smoother supply chain operations.• Designed and documented workflows in KNIME Data Science software, optimizing data analysis and decision-making processes.• Maintained effective written communication with vendors and customers to track product orders, ensuring timely deliveries.

Bachelor Of Science In Electrical And Computer Engineering (Bsece), Computer Engineering

High School Diploma