Chris Van Helfteren

Chris Van Helfteren Email and Phone Number

Solutions Architect @ Syntax
United States
Chris Van Helfteren's Location
United States, United States
Chris Van Helfteren's Contact Details

Chris Van Helfteren work email

Chris Van Helfteren personal email

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About Chris Van Helfteren

I have 33 years of hands-on Order-to-Cash ERP systems experience, 28 years of which with SAP ERP Solutions, including 8+ years of S/4HANA experience (versions 1511 thru 2022) on Greenfield and Brownfield projects. I am the author of the book Configuring Sales in SAP S/4HANA published by SAP Press (Rheinwerk Publishing).I perform the role of an Order to Cash (OTC), Sales and Distribution (SD) and Logistics Execution (LE) resource. I have participated in 20 full-lifecycle SAP projects.

Chris Van Helfteren's Current Company Details
Syntax

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Solutions Architect
United States
Chris Van Helfteren Work Experience Details
  • Syntax
    Solutions Architect
    Syntax
    United States
  • Hy-Vee, Inc.
    Sap Otc Platinum Consultant
    Hy-Vee, Inc. Jan 2024 - Present
    West Des Moines, Ia, Us
    Hy-Vee is a retail chain in the US implementing SAP S/4HANA Greenfield. I am the Vendor Income Lead and also work on Order to Cash Requirements. The scope includes Condition Contracts/Settlement Management, PMR, Vendor Rebates and Chargebacks.
  • Rizing
    Sap Otc Platinum Consultant
    Rizing Jan 2024 - Present
    Stamford, Connecticut, Us
    Rizing intermediated my contract with Hy-Vee
  • Pamukia, Inc.
    President & Sap Otc Platinum Consultant
    Pamukia, Inc. Apr 2008 - Present
    Frisco, Tx, Us
    Pamukia provides Information Technology Professional Services focused on SAP ERP Systems Implementations. Pamukia is the Corporation I use to work Corp to Corp on SAP Implementation Projects.
  • Ameri100
    Sap Otc Platinum Consultant
    Ameri100 Apr 2024 - Sep 2024
    Plano, Texas, Us
    Ameri100 intermediated my contract with Epson Americas
  • Epson America Inc.
    Sap Otc Platinum Consultant
    Epson America Inc. Apr 2024 - Sep 2024
    Los Alamitos, California, Us
    This was my second assignment with Epson Americas. We ran a Brownfield (upgrade) project from SAP ECC 6.0 to SAP S/4HANA 2022. The scope includes CVI (Customer/Vendor Integration), EWM Integration, Condition Contracts/Settlement Management, Advanced ATP Supply Protection, etc. I helped them assess the scope of the project, resolve the initial issues identified and drive key design decisions.
  • Agile Partnering
    Sap Otc Platinum Consultant
    Agile Partnering Sep 2023 - Jan 2024
    New York, New York, Us
    Agile is the employer or record for my contract with the Nextgen Partners (NGP).
  • Ngp - Sap & Salesforce Experts
    Sap Otc Platinum Consultant
    Ngp - Sap & Salesforce Experts Sep 2023 - Jan 2024
    Nextgen Partners (NGP) intermediates my contract with Oldcastle.
  • Oldcastle Infrastructure
    Sap Otc Platinum Consultant
    Oldcastle Infrastructure Sep 2023 - Jan 2024
    Atlanta, Ga, Us
  • Crh
    Sap Otc Platinum Consultant
    Crh Sep 2023 - Jan 2024
    Dublin, Ireland, Ie
    I worked at the Oldcastle Infrastructure SAP S/4HANA Implementation program. Oldcastle is part of the CRH group and its global SAP Program.
  • Jdc Group
    Sap Otc Platinum Consultant
    Jdc Group Sep 2022 - Oct 2023
    Atlanta, Georgia, Us
    JDC Group intermediated my contract with Kyocera-AVX.
  • Kyocera Avx Components Corporation
    Sap Otc Platinum Consultant
    Kyocera Avx Components Corporation Sep 2022 - Oct 2023
    Fountain Inn, South Carolina, Us
    I am an Order to Cash Functional Lead/Architect on the pilot implementation of the Interconnect division supplying components to auto-parts manufactures such as Bosch, Continental, etc.The scope includes scheduling agreements, VMI (Vendor Managed Inventory) Consignment, EWM integration, pricing, heavy EDI requirements, interfaces with consolidated reporting solutions, etc.
  • Crosby®
    Sap Otc Platinum Consultant
    Crosby® Apr 2023 - Aug 2023
    Richardson, Texas, Us
    The Crosby Group is global leading manufacturer of products designed for rigging, lifting and material handling applications. I joined the team to perform an assessment of the existing implementation focused ATP Check, MRP, Outbound Delivery Creation and Logistics (EWM Integration). I assisted on identifying and resolving the root cause of the highest priority issues and concerns. This effort enabled the next phase of ATP check redesign using IBP as the planning tool for production.
  • The Prosource Group, Inc.
    Sap Otc Platinum Consultant
    The Prosource Group, Inc. Apr 2023 - Aug 2023
    Valley Center, Ca, Us
    The ProSource Group intermediated my contract with The Crosby Group.
  • Tata Consultancy Services
    Sap Otc Platinum Consultant
    Tata Consultancy Services Apr 2022 - Oct 2022
    Mumbai, Maharashtra, In
    TCS is the SI for the Siemens-Healthineers project and intermediated my assignment with them.
  • Siemens Healthineers
    Sap Otc Platinum Consultant
    Siemens Healthineers Apr 2022 - Oct 2022
    Forchheim, De
    I worked on a segment of Siemens-Healthineers, a medical devices subsidiary of the Global Siemens group, focused on Ultrasound equipment. I joined as the Order to Cash Architect/Team Lead during the blueprint phase of a Greenfield SAP S/4HANA 2021 implementation project segregating and migrating the Ultrasound business out of the existing global Siemens ECC platform.The project scope includes Make-to-Order requirements, heavy SalesForce.com integration (SFDC), Revenue Accounting and Reporting (RAR) and Condition Contract Management (CCM/Settlement Management).
  • Vortex Consulting
    Sap Otc Platinum Consultant
    Vortex Consulting Nov 2021 - Sep 2022
    Canandaigua, Ny, Us
    I joined the Vortex team to work on the Lactalis S/4HANA implementation project at Karoun Dairies Inc (KDI).
  • Lactalis Group
    Sap Otc Platinum Consultant
    Lactalis Group Nov 2021 - Sep 2022
    Laval Cedex 9, Mayenne, Fr
    Groupe Lactalis is a global dairy products company based out of France owner of brands such as Parmalat, Danone, President, Galbani, Black Diamond & others.I joined Lactalis to work on the first American roll-out of their global SAP Solution (used in Europe) at Karoun Dairies Merger/Acquisition. It was the first of the American sites that went live in September 2022 with the global template running on S/4HANA 2020. The program has the goal of continuing rolling-out this version of the global solution (as deployed here) to other North American sites and other regions after that.The project scope includes Direct Store Delivery (DSD) & Catch Weight Management. My main focus was Mobile Order Entry Platform Integration, Pricing, Condition Contract Management (CCM) for Trade Promotion Management (TPM) and Customer Rebates. I am also involved in EDI, Sales Force automation applications, Order to Cash process and other WRICEF’s.
  • Karoun Dairies
    Sap Otc Platinum Consultant
    Karoun Dairies Nov 2021 - Sep 2022
    San Fernando, California, Us
    Karoun Dairies was the first of the American Lactalis sites that went live in September 2022 with the global template running on S/4HANA 2020.The project scope includes Direct Store Delivery (DSD) & Catch Weight Management. My main focus was Mobile Order Entry Platform Integration, Pricing, Condition Contract Management (CCM) for Trade Promotion Management (TPM) and Customer Rebates. I am also involved in EDI, Sales Force automation applications, Order to Cash process and other WRICEF’s.
  • Yara International
    Sap Otc Platinum Consultant
    Yara International Jun 2022 - Jul 2022
    Oslo, No
    Yara is the world's leading fertilizer company and a provider of environmental solutions (Chemical Industry). The Greenfield implementation project was a migration from the existing ECC platform onto SAP S/4HANA 2020.I joined as a part-time resource assisting on Condition Contract Management (CCM/Settlement Management), Taxes, BRF Plus Output Management and coaching to other team members.My participation was during the end of realization phase through System Integration Testing Cycle 1.
  • Delaware North America
    Sap Otc Platinum Consultant
    Delaware North America Jun 2022 - Jul 2022
    Dallas, Tx, Us
    Delaware is the SI for the Yara project and intermediated my contract with them during this short part-time assignment.
  • Sap Press
    Sap Otc Platinum Consultant
    Sap Press Apr 2021 - Dec 2021
    Quincy, Ma, Us
    I was invited back to work on the second edition of my book entitled Configuring Sales in SAP S/4HANA. The second edition incorporates the newest Sales features available in S/4HANA versions 1909 & 2020. It also adds more detail related to Customer and Vendor Integration (CVI) to Business Partners and usage of Condition Contracts for Sales Rebates. The Second Edition is being delivered since Jan’2022.
  • Interstate Batteries
    Sap Otc Platinum Consultant
    Interstate Batteries Oct 2021 - Nov 2021
    Dallas, Texas, Us
    I joined Interstate Batteries Greenfield S/4HANA implementation as a part-time lead business resource to help on integration test effort. I learned their business processes and assisted on putting together test scripts to validate the solution. The solution used a custom version of Vistex Rebate Management that includes interfaces with web portals used by suppliers and distributors to submit and monitor claims (called “Obligation”). The objective is tracking the return of used batteries upon purchase of new ones. I was involved on reviewing the design and testing the solution during this short assignment on a business supporting role.
  • Bgsf
    Sap Otc Platinum Consultant
    Bgsf Oct 2021 - Nov 2021
    Plano, Tx, Us
    BG Staffing intermediated my short assignment with Interstate Batteries.
  • Refresco
    Sap Otc Platinum Consultant
    Refresco Mar 2020 - Nov 2021
    Rotterdam, Nl
    I was an Order to Cash consultant part of a Selective Data Migration Upgrade project to migrate Refresco North America from ECC to SAP S/4HANA 1909. This is a variant of a typical Brownfield upgrade approach in which we are able to filter data we want to migrate. This was done in conjunction with SAP DMLT (Data Management and Landscape Transformation) Team. I was initially responsible for CVI (Customer/Vendor Integration) configuration and execution to create synchronize data with Business Partners with the appropriate BP Groups and BP Roles allowing us to taking advantage of more of S/4HANA features. This is one of the pre-requisites for the upgrade and it was delivered in July ‘20.I was then part of the implementation of Condition Contract Management (CCM) for Sales that replaces Sales Rebate Agreements on S/4HANA. My original contract was extended to allow for me to completely implement all Sales Rebate Types using new Settlement Management functionality.I was also part of FSCM (Financial Supply Chain Management) CM (Credit Management) implementation to replace SD CM, Company Code Merge, Selective Data Migration Impact Analysis and Risk Mitigation and a Complete Pricing Redesign.
  • Fidelis Companies
    Sap Otc Platinum Consultant
    Fidelis Companies Mar 2020 - Nov 2021
    Plano, Texas, Us
    Fidelis intermediated by contract with Refresco North America.
  • Envision Resource Group
    Sap Otc Platinum Consultant
    Envision Resource Group Feb 2020 - Mar 2020
    Tampa, Fl, Us
    Envision RG intermediates my contract with Crown Equipment Co.
  • Crown Equipment Corporation
    Sap Otc Platinum Consultant
    Crown Equipment Corporation Feb 2020 - Mar 2020
    New Bremen, Oh, Us
    I worked as an Order to Cash resource on the SAP Implementation Project of the Parts and Accessories division of Crown Equipment Co., lift truck manufacturers in Ohio. They use IS/Automotive. This was a short assignment focused on pricing, ShipERP interfaces, VMS (Vehicle Management Systems), DBM (Dealer Business Management), Text Determination, Listing/Exclusion, Material Determination/Part Supersession and other Order to Cash functionality.
  • /N Spro
    Sap Otc Platinum Consultant
    /N Spro Aug 2019 - Feb 2020
    Stamford, Ct, Us
    I joined /NSPRO to work on the Costco Wholesale Implementation Project, this was my second assignment part of the /NSPRO team. Rizing acquired /NSPRO and integrated all their resources during this time.
  • Costco Wholesale
    Sap Otc Platinum Consultant
    Costco Wholesale Aug 2019 - Feb 2020
    Seattle, Wa, Us
    I was an Order to Cash consultant part of a focused prototype build engagement at Costco Wholesale Supply Chain SAP S/4HANA 1709 Implementation project.The scope of work was mainly Third-Party Ordering, Individual Purchase Order processing and Inbound CAR (Customer Activity Repository) Interfaces with POS (Point of Sales) solutions and Export Process. It included interface with EWM (Extended Warehouse Management), TM (Transportation Management), YL (Yard Logistics) and other modules. I was also the EDI resource for the project working on 850 Inbound, 855/856 Outbound, 810 Inbound/Outbound and 210 Inbound.After a successful and highly praised delivery of the Solution Prototype, the Supply Chain Implementation project paused due to readiness issues. The client needs to work on infrastructure, identify and onboard all necessary business resources.
  • Rizing
    Sap Otc Platinum Consultant
    Rizing Aug 2019 - Feb 2020
    Stamford, Connecticut, Us
    I became part of the Rizing team after they acquired /NSPRO. This happened while I was working on the Costco Wholesale Implementation project.
  • Sap Press
    Author (Configuring Sales In Sap S/4Hana)
    Sap Press Jan 2019 - Nov 2019
    Quincy, Ma, Us
    I worked as an author for SAP Press (Rheinwerk Publishing) on a book entitled Configuring Sales in SAP S/4HANA. The book features information to support critical design decisions with practical examples and detailed configuration instructions. It covers all aspects of Sales functionality in S/4HANA version 1809 and makes mention to related cross-functional features from other modules, it is not focused only the differences (delta) of the new version. It is a book written for companies implementing or re-implementing the system. Its target audience are business resources that want to learn configuration & consultants specialized in other modules that want to learn more about Sales & Distribution (Order to Cash).
  • Infosys
    Sap Otc Platinum Consultant
    Infosys Jul 2018 - Sep 2019
    Bangalore, Karnataka, In
    I was a part of the Infosys team as a contractor during my second project with Alcon/Novartis during this period.
  • Nicholas Bernard Ltd
    Sap Otc Platinum Consultant
    Nicholas Bernard Ltd Jul 2018 - Sep 2019
    London, London, Gb
    Nicholas Bernard managed my second contract with Alcon/Novartis via Infosys during this period.
  • Novartis
    Sap Otc Platinum Consultant
    Novartis Jul 2018 - Sep 2019
    Basel, Baselstadt, Ch
    This was my second project with Novartis, at Alcon. This time I was part of the Commercial IT organization working on a new B2C solution called Topeka Project. It comprises a new sales platform (web site & mobile app) called Marlö for consumers of contact lenses in partnership with Eye Care Providers. The new Hybris based platform front-end was developed by BCG (Boston Consulting Group). I was responsible for integrating SAP ECC 6.0 the new 3PL Partner called Knipper that uses Scale by Manhattan Associates as their Warehouse Management System (WMS). I was the functional and technical lead (including SCM, QM, OTI & FI/CO modules). I worked on project planning and control, scope definition, functional requirements gathering, blueprint, functional specs writing, SAP PI Support & Testing following all regulatory/compliance requirements for life sciences industry (including FDA). I also worked on enhancement and support initiatives for other platforms such as MyAlcon.com web site. During this assignment Alcon left the Novartis Group.
  • Alcon
    Sap Otc Platinum Consultant
    Alcon Jul 2018 - Sep 2019
    Geneva, Switzerland, Ch
    This was my second project with Alcon. This time I was part of the Commercial IT organization working on a new B2C solution called Topeka Project. It comprises a new sales platform (web site & mobile app) called Marlö for consumers of contact lenses in partnership with Eye Care Providers. The new Hybris based platform front-end was developed by BCG (Boston Consulting Group). I was responsible for integrating SAP ECC 6.0 the new 3PL Partner called Knipper that uses Scale by Manhattan Associates as their Warehouse Management System (WMS). I was the functional and technical lead (including SCM, QM, OTI & FI/CO modules). I worked on project planning and control, scope definition, functional requirements gathering, blueprint, functional specs writing, SAP PI Support & Testing following all regulatory/compliance requirements for life sciences industry (including FDA). I also worked on enhancement and support initiatives for other platforms such as MyAlcon.com web site. During this assignment Alcon left the Novartis Group.
  • The Chemours Company
    Sap Otc Platinum Consultant
    The Chemours Company Mar 2018 - Jul 2018
    Wilmington, De, Us
    I worked on a new large scale co-innovation SAP initiaitive at Chemours to replace their current SAP 4.6 system (inherited from when Chemours was part of DuPont) with SAP S/4HANA 1805 Public Cloud for Chemical Industry.I was part of the Order to Cash workstream studying fit-to-standard opportunities, raising co-innovation requests and conducting configuration on SSCUI (Self-Service Configuration IU).I’ve worked on the following Business processes: Sales Rebates (1B6), Sell from Stock (BD9), Contracts (I9I), Accelerated Returns (BKP), Customer Consignment (1IU), Quotations (BDG), Analytics (1BS, BKN & BKK_US), Billing (BKZ), Invoice Correction (BKL), Planning (1O0). I also worked on several country localizations including US, Canada, Mexico & Brazil.
  • Enowa
    Sap Otc Platinum Consultant
    Enowa Dec 2013 - Jul 2018
    Malvern, Pa, Us
    I was part of the Enowa team working with the CPI projects (Global Blueprint and Manchester/UK Implementation).I later joined Enowa again to work on the S/4HANA Public Cloud Implementation at The Chemours Company in Wilmington, DE.
  • Harley-Davidson Motor Company
    Sap Otc Platinum Consultant
    Harley-Davidson Motor Company Feb 2018 - Mar 2018
    Milwaukee, Wi, Us
    I was the S/4HANA 1709 Logitics specialist borught in to assess the Upgrade impact for the OTC, PTP and PTM workstreams. The work included reviewing Pre-Check Report, Simplification Database and Business Scenario Recommendations and define how they affect Harley Davidson and how to best remediate each finding. I also worked on defining the effort estimates, the final IT executive presentation and final project deliverables.
  • Yeti Coolers
    Sap Otc Platinum Consultant
    Yeti Coolers May 2017 - Mar 2018
    Austin, Tx, Us
    I joined YETI primarily to resolve major post-go-live concerns, issues and processes that were deferred during the Greenfield implementation of SAP S/4 HANA Public Could 1511. I also supported roll-out project in other regions (Canada & Australia). In October ’17 we’ve delivered a complete redesign/overhaul of the custom shop operation. The scope included custom logo selection on order entry, integration with production planning and operations, billing plan for prepayment, accounting and interactive operational and analytical reporting. I was responsible for the design, configuration, development (ABAP Coding), testing and deployment of the solution. It’s been highly praised by the client. I was also was part of the SAP integration team that implemented a new web sales portal using SalesForce.com DemandWare technology. I was responsible for all related configuration (pricing, order entry, logistics & invoices), ALE/iDoc interface mapping and some development. I was also involved in several shorter-term initiatives related to Pricing, Logistics Execution 3PL Integration, Security Roles Authorization, Master Data management, Background Jobs optimization and many others.
  • R121
    Sap Otc Platinum Consultant
    R121 May 2017 - Mar 2018
    Bedford, Ma, Us
    I joined Recruit 121 (R121) to work on the Yeti Coolers project in Austin, TX.
  • Kpit (Formerly Sparta)
    Sap Otc Platinum Consultant/Otc Team Lead
    Kpit (Formerly Sparta) Sep 2016 - Mar 2018
    Folsom, Ca, Us
    I rejoined KPIT (former Sparta) for the third time to work on a Greenfield SAP S/4Hana implementation at Flexsteel.
  • Flexsteel Industries Inc.
    Sap Otc Platinum Consultant/Otc Team Lead
    Flexsteel Industries Inc. Sep 2016 - Mar 2017
    Dubuque, Ia, Us
    I was the OTC/Order to Cash (called Quote to Cash) team lead on a Greenfield implementation of S/4Hana (version 1610) for a furniture manufacturer in the mid-west called Flexsteel. The project includes variant configuration, Fiori, Hybris, Central Business Partners Management, Contract Manufacturing, Container Ordering, CubeIQ interfaces, Transportation Management Optimizer, Valuated Stock in-Transit (Proof of Delivery with delayed billing), Order based Third Party Ordering/Special Order/Subcontracting, Parcel Carrier Integration, Fleet Management, ATP with Product Allocation, Services (in house & field), Scheduling Agreements, Down Payment and Collect on Delivery. We make extensive use of Standard Functionality and limit customization to a bare minimum. We delivered the blueprint December 2016, subsequent realization and test phases went on successfully as well.
  • Extrinsic, A Division Of Bg Staffing, Inc.
    Sap Otc Platinum Consultant
    Extrinsic, A Division Of Bg Staffing, Inc. Apr 2016 - Dec 2016
    Raleigh, North Carolina, Us
    I joined Extrinsic to work on Coppei/Microsoft projects. I also referred colleagues to work on other Extrinsic projects. I've been actively helping on recruitment.
  • Coppei Partners
    Sap Otc Platinum Consultant
    Coppei Partners Apr 2016 - Oct 2016
    Mercer Island, Wa, Us
    I joined the Coppei Partners team thru Extrinsic to work on 1DSC projects at Microsoft.
  • Microsoft
    Sap Otc Platinum Consultant
    Microsoft Apr 2016 - Oct 2016
    Redmond, Washington, Us
    I joined the Microsoft team thru Extrinsic/Coppei Partners to work on Supply Chain Projects. The main project I worked on was a BRF Plus based Text Determination tool for Value Added Service at the European Warehouses (EMEA Region). The tool is used to determine the applicable services based on flexible criteria. Text is then assigned to the sales order and propagates to the appropriate documents and interfaces. The solution was delivered and stabilized successfully.
  • Alcon, A Novartis Company
    Sap Otc Platinum Consultant
    Alcon, A Novartis Company Mar 2015 - Apr 2016
    Geneva, Switzerland, Ch
    Novartis is a large multinational Pharmaceutical corporation headquartered in Switzerland. Alcon is one of its subsidiaries specialized in advanced surgical, pharmaceutical and vision care products. Based out of Fort Worth-TX, I was part of the Global SAP Implementation Project called Iris Wave 2 in the multiple US locations of Alcon. Alcon’s UK and Canada locations already use Iris (Wave 1) and part of our job was to ensure the complex US roll out did not impact their business. Project went live in April 2016 uneventfully. I worked on the Order to Invoice (OTI) workstream on a heavily customized environment with complex Order Management requirements. I lead the Customer Service System Interaction Initiative that featured GuiXT (www.synactive.com) screen lay-out customizations. I also worked on EDI/ALE/iDoc Interfaces with Customers, CSR Interaction Management via Text Determination Enhancements, Sales BOM/Kits Enhancements, SalesForce.com (SFDC) integration, GTS (Global Trade Service) Integration, Automatic Replenishment Direct to Consumer Contract Enhancements, etc. The project methodology complied with strict FDA auditing requirements. Communication with other subsidiaries was of paramount importance to ensure retrofit adherence and prepare the solution to be the new standard for this massive corporation.
  • Red - The Global Sap Solutions Provider
    Sap Otc Platinum Consultant
    Red - The Global Sap Solutions Provider Mar 2015 - Apr 2016
    London, Greater London, Gb
    I was part of the Red team whiile working with Alcon, a Novartis company in Fort Worth, TX.
  • Mei
    Sap Otc Platinum Consultant
    Mei Dec 2013 - Mar 2015
    Malvern, Pa, Us
    Working on the SAP Solution Roll out project to divisions in Europe.
  • Money Controls
    Sap Otc Platinum Consultant
    Money Controls Dec 2013 - Mar 2015
    Working on an SAP roll out project to former Money Controls Brand Manufacturing Plant in Royton, Oldham (Manchester region) in England.
  • Crane Payment Innovations
    Sap Otc Platinum Consultant
    Crane Payment Innovations Dec 2013 - Mar 2015
    Malvern, Pa, Us
    After Crane Payment Solutions (CPS) acquired MEI (Mars Electronics International), a new company called Crane Payment Innovations (CPI) was formed. I am part of SAP Project that integrates all companies that belong to the new CPI group working on Order to Cash functionality (SD - Sales and Distribution, LE - Logistics Execution and CS - Customer Services/SM - Service Management).
  • Crane Payment Solutions
    Sap Otc Platinum Consultant
    Crane Payment Solutions Dec 2013 - Mar 2015
  • /N Spro
    Sap Otc Platinum Consultant
    /N Spro May 2013 - Oct 2013
    Stamford, Ct, Us
    I joined /nSPRO to work on an large SAP Implementaiton Program for a Fortune 500 industrial supply distribution company in the Greater Chicago Area as the Order to Cash and Services Team Lead.
  • Grainger
    Sap Otc Team Lead
    Grainger May 2013 - Oct 2013
    Lake Forest, Illinois, Us
    I am working on the SAP Implementation/Transformation Project or 2 Grainger operations simultaneously (Canada and Mexico). Although the US Operations has already been live on SAP for many years, this project is a net new implementation for Canada and Mexico. The purpose is to re-think how SAP is used today in US (highly customized) leveraging many new products from SAP and its partners with very little customization (HANA, Global ATP, Vistex Commissions, Vistex Rebates, Vistex Master Data, Vistex Cash Applications, CRM Service Management, CRM, SPP – Service Parts Planning, Manhattan WMS & others).The requirements include high volume Wholesale, Web Sales Distribution and Retail OTC full processes featuring Purchase-to-Stock, Assemble-to-Order, Third-Party Order (Drop-Ship), Special Order (Individual PO), Customer Consignment/VMI (Vendor Managed Inventory), Workflow, Empties and Core Returns. It also includes GTS (Global Trade Services), APO (Advanced Planning and Optimization), BW (Business Information Warehouse) and local requirements for Canada (such as tax and Environmental Fees) and Mexico (such as tax calculation, Pedimento and Electronic Invoicing/Factura Electrónica with Invoiceware).I am the Sales and Customer Service (SCS) Team Leader. The team handles Order to Cash, Service Management and Trade Compliance requirements. During the Blueprint Phase we conducted numerous workshops heavily focused on SAP Standard Functionality. We reviewed standardized the requirements from both countries designing a Global Solution intended to work not only for both Mexico and Canada but also for any future countries that will be brought into this platform. I advised on the use of SAP Standard features and help identify gaps and necessary RICEFW. I also worked on planning the team activities including writing specs for said RICEFW’s.On August 2013 we delivered the Blueprint on-time. The Deliverables were highly praised by the client.
  • Sparta Consulting Inc
    Sap Otc Platinum Consultant
    Sparta Consulting Inc Jan 2011 - May 2013
    Folsom, Ca, Us
    After working with Sparta as the OTC/STC Team Lead on the Dolby Laboratories Implementation Project in 2009, I joined the company again in 2011 to work on the Epson Americas Tinta Blue Project.
  • Epson America Inc.
    Sap Otc Platinum Consultant
    Epson America Inc. Jan 2011 - May 2013
    Los Alamitos, California, Us
    I worked on the SAP Implementation/Transformation Project or 10 Epson facilities across the Americas simultaneously (US, Canada, Brazil, Argentina, Mexico, Chile, Peru, Venezuela, Colombia and Costa Rica).The requirements include high volume Wholesale and Web Sales Distribution OTC full processes featuring Purchase-to-Stock, Assemble-to-Order, Third-Party Order (Drop-Ship), Customer Consignment/VMI (Vendor Managed Inventory), Workflow, Revenue Recognition, J-SOX (Japanese Sarbanes Oxley), CRM (RightNow and Diva). It also includes GTS (Global Trade Services), APO (Advanced Planning and Optimization), BI (Business Intelligence), MDF (Marketing Development Funds), Commissions, Sell-Thru and local requirements for Latin America such as tax calculation and Electronic Invoicing/Nota Fiscal Eletrônica/NF-e/Factura Eletronica with MasterSAF (Brazil), Facture (Chile) and SAP ECC for Argentina, Mexico and in the future Colombia.I performed the role of an OTC Solution Architect and OTC Team Lead. During the Blueprint I gathered and documented requirements. We reviewed standardized the requirements amongst all countries. I advised on the use of SAP Standard features and also presented, qualified and discussed custom alternatives help weighing in pros and cons for each option. I also worked on detailed design, implementation / realization (functional specifications & configuration), multiple testing phases, data conversion, cut-over and go-live support. My involvement was end to end across all levels of the organization in all countries involved.On April 2013 we had the first successful go-live for North America Division and I started working on the stabilization of that solution in parallel with the second roll-out/deployment for the other major North America business division.
  • Epson Do Brasil Ltda.
    Sap Otc Platinum Consultant
    Epson Do Brasil Ltda. Jan 2011 - May 2013
    Latinoamerica, Oo
    I worked with Epson do Brasil during the Tinta Blue Porject. We work on Electronic Invoicing/Nota Fiscal Eletrônica/NF-e using MasterSAF, global requirements standarization, blueprint and relaization with configuration and development.
  • Epson Do Brasil Ltda.
    Sap Otc Platinum Consultant
    Epson Do Brasil Ltda. Jan 2011 - May 2013
    Latinoamerica, Oo
    I worked with Epson Argentina during the Tinta Blue Porject. We worked on Factura Eletronica using SAP ECC, global requirements standarization, blueprint and relaization with configuration and development.
  • Epson
    Sap Otc Platinum Consultant
    Epson Jan 2011 - May 2013
    Suwa, Nagano, Jp
    I was part of the Tinta Blue Implementation project for Epson, with Epson Amercias, Inc and its subsidiaries thoughout the region.
  • Rjt Compuquest
    Sap Platinum Consultant
    Rjt Compuquest May 2010 - Jan 2011
    El Segundo, Ca, Us
    I worked via RJT as a Contractor at Ceradyne (Advanced Ceradymics Operation SAP Implementation project).
  • Ceradyne, Inc.
    Sap Otc (Sd) Platinum Consultant
    Ceradyne, Inc. May 2010 - Jan 2011
    Costa Mesa, Ca, Us
    I am responsible for the design and implementation for the Order to Cash (Sales & Distribution and Logistics Execution) solution for the Advanced Ceramics Operations.The requirements include Variant Configuration, US GAAP Materiality/Proof of Delivery, Revenue Recognition, Make-to-Order, Make-to-Stock (Discrete and Repetitive), Government Sales/Contracts including Contract Flow Down, Drop-Ship, Intercompany Sales, Consignment, Scheduling Agreements and numerous Forms and Data Conversion objects.Ceradyne has presence on a number of industries such as Aerospace & Defense, Automotive and Paper.
  • Sparta Consulting Inc
    Sap Platinum Consultant/Team Leader
    Sparta Consulting Inc Nov 2009 - Apr 2010
    Folsom, Ca, Us
    Sparta Consulting was recently acquired by KPIT Cummins.I am working on a Gloal SAP Implementation at Dolby Laboratories in San Francisco, CA as the Order to Cash and Service to Cash Workstreams Lead.
  • Dolby Laboratories
    Sap Otc (Sd/Cs) Team Leader Consultant
    Dolby Laboratories Nov 2009 - Apr 2010
    San Francisco, California, Us
    I was the Lead for the Order to Cash and Service to Cash Workstreams and have strong participation on the Contract to Cash Workstream.In addition to Pricing, Logistics, Consignment, Credit Management, Quote/Order/Contract Management, Billing, Intercompany Sales and Stock Transfer Orders - I was also responsible for the design and implementation a fully automated Revenue Recognition Solution for services and licensing, a Royalty Based Billing solution based on SAP CLM Contract Authoring and Vistex Claims Processing and a Customer Service Module Based Solution for Service Sales and Returns for Repair.
  • Albany International
    Sap Consultant
    Albany International Sep 2009 - Nov 2009
    Rochester, New Hampshire, Us
    I joined the project as a Brazilian Localization advisor for the roll out of their global solution to their Brazilian plant. I worked on Brazilian Taxes Calculation, Accounting and Reporting to the Government including Nota Fiscal, Intercompany Transactions, Interplant stock transfers and Import process. Their solution made use of Configurable Materials via Variant Configuration.I worked under the FICO team for the duration of my participation on this project, but helped and participated on discussions with the different project teams and also with the users in Brazil.
  • Black Diamond Networks
    Sap Platinum Consultant
    Black Diamond Networks Sep 2009 - Nov 2009
    Andover, Massachusetts, Us
    I worked via Back Diamond Networks as a Contractor at Albany International (Brazilian Plant in Blumenau, SC).
  • Goodrich
    Sap Otc (Sd) Managing Consultant
    Goodrich May 2008 - Sep 2009
    Charlotte, Nc, Us
    The second project was at Goodrich Corporation (www.goodrich.com) Landing Gear Division, I was responsible for Pricing and Billing including complex requirements for government projects, sales contracts and pricing (including tax/Sabrix). They went live on Oct ’08.The third project is at Goodrich’s Aircraft Interiors Division and Customer Services Organization. I was responsible for the Order Management Portion of the project including Contract Management, Quotations and Returns. Later I lead the implementation of an MRO (Maintenance, Repair and Overhaul) plant in Brazil. They went live on Oct ’09.
  • Axon Solutions
    Managing Consultant (Sap)
    Axon Solutions Mar 2008 - Sep 2009
    I worked via Axon on three SAP Implementaiton Projects: Clipper WindPower (www.clipperwind.com), Goodrich Corporation (www.goodrich.com) Landing Gear Division and Goodrich Corporation Aircraft Interiors Division, Customer Services Organization and an MRO (Maintenance, Repair and Overhaul) plant in Brazil.I participated on pre-sales activities as an Order-to-Cash SME (Subject Matter Expert)/Functional Lead, responding to RFP’s and presenting proposals.I was the development manager for two consultants conducting performance reviews twice a year.
  • Clipper Windpower
    Sap Otc (Sd) Managing Consultant
    Clipper Windpower Mar 2008 - May 2008
    Cedar Rapids, Ia, Us
    The first project with Axon was at Clipper WindPower (www.clipperwind.com). I was responsible for the blueprint design of the Order to Cash portion of the solution including Intercompany Transactions, Sales Orders and Contracts, Logistics/Transportation, Configurable Material and heavy Project Systems requirements.
  • Directv, Inc.
    Principal Consultant/Team Leader (Sap)
    Directv, Inc. Oct 2006 - Mar 2008
    El Segundo, Ca, Us
    I was a Senior Manager Level Team Leader for the Supply Chain SAP R/3 Development Team. We performed third level support and enhancements projects. In addition to managing the work of the 4 team members I also performed hands on SAP functional and technical work on the Order to Cash solution including Order Management, Logistics/Transportation, Pricing (including taxes/Vertex), Production Order Configuration (PP) and Event Manager (EM).The three main projects I participated were Reverse Logistics, Consumer Electronics Credits and Access Cards Recycling. These enhancement projects had a quick ROI and high visibility within the organization.In a highly customized environment with many specialty legacy systems to interface with, the enhancement projects were technically challenging and required a lot of ABAP skills.
  • Itelligence
    Senior Consultant (Sap)
    Itelligence Oct 2005 - Dec 2007
    Bielefeld, ., De
    I worked via Itelligence in two SAP Implementation project at Aerospace Products International (www.apiworldwide.com) and the SPX Corporation (www.spx.com), Flow Technology Division.
  • Spx Corporation
    Sap Otc (Sd) Lead Consultant
    Spx Corporation Apr 2006 - Oct 2006
    Charlotte, North Carolina, Us
    The second project was at the SPX Corporation (www.spx.com), Flow Technology Division. I was responsible for the Order to Cash portion of the project including Order Management, Logistics/Transportation, heavy Pricing and Billing. Their solution includes configurable materials (variant configuration), heavy production planning requirements and ATP.From Oct 06 until Dec 07 I worked on the SPX project as a part-time remote resource mainly for Pricing.
  • Aerospace Products International
    Sap Otc (Sd) Consultant
    Aerospace Products International Oct 2005 - Apr 2006
    Memphis, Tn, Us
    The first project was at Aerospace Products International (www.apiworldwide.com). I was responsible for the Order to Cash portion of the project including Order Management, heavy Logistics/Transportation (including multi-carrier shipping software from Logicor), Pricing (including Taxes using Taxware) and Billing.
  • Summit Enterprise Solutions, Llc
    Information Technology Research And Development Consultant (Sap)
    Summit Enterprise Solutions, Llc Mar 2005 - Oct 2005
    I was initially part of the on-going support team for live version at RMC Distributing (www.rmcdistributing.net), working mainly with pricing and logistics/transportation but also supporting BW/BI requirements.Later I joined the implementation project team at Harrington (Pepsi-Cola) for a Blueprint as responsible for Pricing and Order Management.I was also part of a Mercury Quick Test Pro Sales Demo Initiative at Avaya (www.avaya.com) as a SME (Subject Matter Expert) contractor thru TurnKey Solutions (www.turnkeysolutions.com) I developed a series of Test Case Scenarios based on Avaya’s use of SAP and advised on the best use of the tool.
  • International Paper
    Information Technology Analyst (Sap)
    International Paper May 2004 - Mar 2005
    Memphis, Tennessee, Us
    The first project was the Industrial Packaging organization. I worked with Export Process, Customer Communications (Output Determination) and overall Order Management. I helped on Data Conversion, Test Team support, Go-Live and Post-Go-Live support.The second project was the Consumer Packaging Organization. I worked mainly with Consignment but also with Export and Order Management.During both projects I had APO exposure, including TP/VS (Transportation Planning/Vehicle Scheduling).
  • Accenture
    Consultant (Functional Team Leader - Sap)
    Accenture Oct 2001 - May 2004
    Dublin 2, Ie
    The first project was at General Motors (www.gm.com) in Brazil. I worked mainly with logistics focused on interface development and warehouse requirements. After go-live I became the On-Going support team leader and then became the team leader for new projects within the on-going team.The second project was at GM Middle East and Africa in Dubai (United Arab Emirates), I joined the implementation team working in Miami, FL to help finalize the web SAP customer access solution and support the Outbound Logistics critical interfaces go-live and stabilization.
  • General Motors
    Sap Otc (Sd) Team Leader Consultant
    General Motors Oct 2001 - May 2004
    Detroit, Michigan, Us
    SAP Implementation Projects in Brazil and Dubai (UAE).
  • Broadvision
    Customer Services Manager
    Broadvision Dec 2000 - Sep 2001
    Redwood City, California, Us
    I was part of the company’s Professional Services Organization (BroadVision Global Services) implementation in South America. I was responsible for spreading the implementation methodology, RFP answering, resources evaluation/allocation and partnership development (via training and project planning collaboration).I was also involved with all the other areas of the company (Sales, Channel Management, Engineering, IT). I managed customer’s satisfaction and performed quality assurance assessments. I helped finding prospect accounts, qualifying them, developing proposals, conducting training sessions, developing customized prototypes and best practices spreading amongst the partner consulting firms.The main companies I worked with were TAM Airlines (www.tam.com.br), Clicon (www.clicon.com.br) and Xerox Professional Services (www.xerox.com).
  • Robert Bosch Ltda
    Senior Systems Analyst (Sap)
    Robert Bosch Ltda Sep 1997 - Nov 2000
    Farmington Hills, Mi, Us
    The first project was the Latin America Headquarters Aftermarket and Electric Tools divisions; I was responsible for all SD module configurations, integration and some ABAP development. We also utilize services from a third party logistics warehouse called Columbia (www.columbia.com.br), with which I was responsible for designing the integration and some development of the interface applications.The second project was at Bosch São Paulo (formerly Wapsa), Bosch Spark Plugs and Headquarters OEM. I participated as a configuration, development and test resource while the first project’s stabilization was still going on.The third project was Bosch Break Systems Plant; I was again responsible for all SD module configurations, integration and some ABAP development.The fourth project was the replacement of the third party logistics partner from Columbia to DHL Danzas (www.dhl.com.br - formerly known and DDF Phillips). I was responsible for all design and implementation and testing of the solution. It was also my first project management experience.The fifth project was the Commercial Plant in Argentina; including participation on the implementation of the two manufacturing organizations (Industrial Argentina & Bosch Freños) and a third party logistics warehouse (Vidal) they utilize. I was again responsible for all SD module configurations, integration and some ABAP development.The sixth project was a massive upgrade/re-implementation of all installed base from 3.0f thru 4.6c.Some of the Configuration Activities I worked with were: Order Management, Pricing, Partner Determination, Output Messages, Logistics Execution (including transportation), Sales Information System, EDI/ALE/iDoc and many more.
  • Dhl
    Sap Order To Cash (Sales And Distribution) Lead Consultant
    Dhl Oct 1999 - Mar 2000
    Bonn, De
    SAP Implementation Project for Robert Bosch Third Party Logistics Warehouse at DHL in Guarulhos, SP (Brazil).
  • Tenneco
    Systems Analyst
    Tenneco Aug 1995 - Aug 1997
    Northville, Michigan, Us
    Tenneco Automotive divisions Monroe (Shock Absorbers), Axios (Metal Rubber) and Walker (Mufflers) are mid-size American auto-parts manufacturing organizations in Brazil.I was responsible for the implementation of an EDI (Electronic Data Interchange) system for the Sales and Distribution Department using Sintel’s software.Later I worked on the development of a Sales and Distribution solution for their ERP system (called Placomp) featuring enhanced pricing and order management functionalities.I have also participated on technology and methodology standardization projects for the Tenneco Automotive Group being in contact with Headquarters.Here I first got in contact with SAP during evaluations of possible alternative ERP systems to upgrade the current ERP solution.
  • Mahle
    Systems Analyst
    Mahle Apr 1992 - Jul 1995
    Stuttgart, De
    This is a large German auto parts manufacturing organization. As a trainee, I was responsible for the development, implementation, training and support of a proprietary Sales EDI solution (Order Entry and Order Status).Later, I was also responsible for the development of an Accounts Receivable system that exchanged information with the Banks with on-line integration with the Mainframe’s COPICS (ERP).I conducted technical training sessions for the IT department co-workers. At the time, the knowledge I got from self studying at my home PC (Personal Computer) and in technical high school was rare and valuable.I was hired as an entry level trainee. I was greatly evaluated specially because of the knowledge and practice on PCs. I became Mahle’s employee as Junior Systems Analyst on August 1st, 1994 and got promoted on the next year to Systems Analyst.

Chris Van Helfteren Education Details

  • Pontifícia Universidade Católica De Campinas
    Pontifícia Universidade Católica De Campinas
    Information Engineering
  • Escola Salesiana São José
    Escola Salesiana São José
    Data Processing

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Chris Van Helfteren attended Pontifícia Universidade Católica De Campinas, Escola Salesiana São José.

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