Leading staff, reinforcing our brand and service standards on transoceanic flights

Accute understanding of global cultures, steeped in destination knowledge, natural leader and creative, energetic soul. Fluent in German, proficient in Portuguese and Spanish

Facilitated groups and generating nearly $3 million annually to properties across the Americas, including Country Inns & Suites, Park Inns, Radisson and Radisson Blu hotels.

Promoted tourism to Minnesota in group tour and international marketplace through tour operator and media contacts, with the assistance of destination, hotel and attractions partners around the state.

Managed global hotel programs while consulting for clients Accenture, Alcatel, Alstom, AON and Lucent Technologies. Later sold global advertising opportunities on hotel group's website

Steered franchisees towards enhanced reservations and customer management platform. Later co-created a new franchise model, Results! Travel.

Managed Radisson Hotels' presence in leading US travel-related customer loyalty programs, including American AAdvantage, NWA WorldPerks, United Mileage Plus and others, including: Aeroplan, Miles & More, Qualiflyer, Diners Club and MCI/Worldcom.

Represented NWA in corporate and key travel agency dealings in western Missouri, Kansas and Oklahoma.

Managed $3 million travel agency focusing on international travels, primarily in the student marketplace.

Reservations and ticketing in Franfkurt offices, followed by military sales throughout Germany, 1985-1989. Relocated to world headquarters to manage airfare programs with the U.S. and several state governments. Worked closely with SATO employs at government offices and installations in the U.S. and Germany.