Colleen Van Mook Email & Phone Number

Prince George, Bc, Ca

Prince George

As the Executive Director I am responsible for managing the day to day operations of the Prince George Downtown Business Improvement Association in alignment with the strategic direction, policies and directives of the Board. Responsible for effectively leading the programs, services and projects delivered by the organization. Expected to seek out, evaluate and advise the Board of potential new opportunities for funding, program development and/special events that will benefit our members, our… Show more As the Executive Director I am responsible for managing the day to day operations of the Prince George Downtown Business Improvement Association in alignment with the strategic direction, policies and directives of the Board. Responsible for effectively leading the programs, services and projects delivered by the organization. Expected to seek out, evaluate and advise the Board of potential new opportunities for funding, program development and/special events that will benefit our members, our organization and the community.The Prince George Downtown Business Improvement Association (DBIA) exists to serve our members – the downtown Prince George business and property owners. The goals of the association are to increase traffic to the downtown, to increase spending in the downtown core and attract new business development through beautification, events & promotions, increased safety and support for related civic policies. Show less

Prince George

Prince George

Strategic Planning * Leadership Development * Community Engagement * CollaborationExtensive experience in variety of team environments associated with the delivery of services in sport, recreation and culture; tourism; entertainment; facility management; policy development and event hosting. Utilizes leadership expertise, along with a passion for developing strategic plans and stakeholder/community engagement to deliver results. Comfortable interacting with diverse groups and… Show more Strategic Planning * Leadership Development * Community Engagement * CollaborationExtensive experience in variety of team environments associated with the delivery of services in sport, recreation and culture; tourism; entertainment; facility management; policy development and event hosting. Utilizes leadership expertise, along with a passion for developing strategic plans and stakeholder/community engagement to deliver results. Comfortable interacting with diverse groups and organizations.Possesses an innate talent for developing innovative, collaborative and comprehensive strategies and plans that support an organization’s vision, mission and business goals. Develops strategic plans through building and strengthening relationships within and between the organization and its community. A proven track record in building strong community relationships that focuses on maximizing partnerships and providing exceptional leadership development that can assist any type of organization. Show less

Prince George

The Planning Volunteer responsible for leading a team of volunteers (Mission Secretariat) to act as liaisons between the Mission Teams and the 2015 Canada Winter Games operations teams. Mission Services provides support services to the Mission Teams travelling with provincial teams and ensuring they have operational and logistical support leading up to and throughout their stay at the 2015 Canada Winter Games in Prince George.

Prince George

Developing a comprehensive meetings and conventions strategic business and marketing plan for the community of Prince George. Utilizing industry networks and expertise to engage stakeholders and partners in a collaborative process to support the development and execution of the plan.

Prince George, British Columbia

Led the delivery of recreation, sports, arts, cultural and community services and management of major facilities, including sport and entertainment arena, 5 community arenas, 2 aquatic facilities, convention centre, playhouse and golf course. Member of senior management team representing department to mayor, council and community.• Resolved a budget reduction issue by creating a unique cost-share marketing position with outsourced catering company, reducing direct costs to the organization… Show more Led the delivery of recreation, sports, arts, cultural and community services and management of major facilities, including sport and entertainment arena, 5 community arenas, 2 aquatic facilities, convention centre, playhouse and golf course. Member of senior management team representing department to mayor, council and community.• Resolved a budget reduction issue by creating a unique cost-share marketing position with outsourced catering company, reducing direct costs to the organization while focusing sales in higher revenue generating area.• Improved facility occupancy, customer satisfaction and better allocation of space by implementing and enhancing departmental policies and procedures, resulting in clear, fair and consistent processes for staff and customers.• Collaborated with school district, creating school use agreement recognized as “best practice” model in the province.• Navigated through complex processes, discussions and requirements, creating multi-partner venture involving two non-profit groups, a private sector company and municipality, resulting in Prince George’s newest recreation centre.• Designed the strategy and facilitated the implementation plan for Prince George’s successful bid to host 2015 Canada Games, Canada’s largest multi-sport event. Winning those rights over two other communities in British Columbia.• Collaborated with corporate executive team in producing operational analysis and service delivery recommendations, achieving desired financial results of reducing the city’s municipal tax rate. Show less

Prince George, British Columbia

Led delivery of recreation, sports, arts, cultural and community services for City of Prince George. Managed marketing, scheduling and event coordination for parks, fields, recreational facilities and sport complexes. Prepared, monitored, recommended, revised and oversaw divisional operating and capital budget.• Established operation, maintenance, marketing, scheduling and event coordination methods for convention centre and playhouse, increasing revenue generation by developing strategic… Show more Led delivery of recreation, sports, arts, cultural and community services for City of Prince George. Managed marketing, scheduling and event coordination for parks, fields, recreational facilities and sport complexes. Prepared, monitored, recommended, revised and oversaw divisional operating and capital budget.• Established operation, maintenance, marketing, scheduling and event coordination methods for convention centre and playhouse, increasing revenue generation by developing strategic marketing initiatives and lowering tax subsidy through improved operational procedures.• Managed all contracted services for program delivery, facility operations and marketing functions for recreation facilities, resulting in positive and productive public / private relationship, generating new and additional revenue. • Provided mentorship and leadership to community services division, establishing positive team environment considered as model to be emulated by the entire organization.• Contributed to facility design and operational model of Charles Jago Northern Sport Centre, unique partnership between City of Prince George and University of Northern British Columbia, a key facility in executing the 2015 Games.• Developed and implemented programs and policies for employee recruitment, retention, performance evaluation, professional development, succession planning, health and safety, and WCB, establishing more effective job descriptions for better recruitment results, reducing budget, achieving safety accreditation standard, as well as winning community business excellence award for exceptional customer service. Show less

Prince George, British Columbia

The Prince George Civic Centre is an award winning, versatile facility specializing in hosting conventions, conferences, meetings, trade shows, banquets and special events. Provided vision, leadership and organizational discipline to a team of professional staff and contractors in delivering exceptional services to customers and guests.• Shaped operational and maintenance plans leading to high rates of customer satisfaction.• Fostered the implementation of marketing programs and event… Show more The Prince George Civic Centre is an award winning, versatile facility specializing in hosting conventions, conferences, meetings, trade shows, banquets and special events. Provided vision, leadership and organizational discipline to a team of professional staff and contractors in delivering exceptional services to customers and guests.• Shaped operational and maintenance plans leading to high rates of customer satisfaction.• Fostered the implementation of marketing programs and event coordination in hosting over 500 events annually.• Mentored, partnered and inspired a team of staff, contractors and suppliers to deliver exceptional services to over 150,000 participants annually.• Demonstrated fiscal responsibility by increasing revenues, expanding revenue initiatives, monitoring operational and capital expenditures in excess of $1.5 million annually. Show less

Prince George

Ba, Recreation And Health Education

Diploma, Recreation Leadership