Cassandra Vaughn, Mba, Phr Email & Phone Number

Phoenix, Az, United States

Irvine, California

Responsible for performing HR-related duties to support multiple departments and offices located throughout the United States, Mexico, and Panama and works closely with all levels of the organization to build trusting relationships. These duties and accomplishments in assigned areas include: • Works with managers to resolve employee relations issues including conducting investigations, corrective action, conflict resolution, and terminations. • Leads the company’s wellness committee to organize philanthropic and fitness-related activities. During the pandemic, created a firmwide virtual team engagement program and implemented a step challenge.• Directs one hourly team member. • Strategizes and drives department improvements by process evaluation and re-design, where needed. Currently managing project to move team member files from paper to electronic format.• Coordinates benefits administration including open enrollment. • Manages Paycom HRIS and compiles reports. • Presents new team member and manager orientation program that includes HR-related information and company resources. • Manages leave of absences to apply with applicable leave laws across North America. • Administers/processes performance reviews. • Works closely with C-Suite and managers to develop and implement a safety management plan in all 25 offices across North America. • Revises job descriptions across all levels. Worked with department principals and managers to obtain an accurate picture of the duties and skills required for each position. • Maintains all confidential records for 550 employees locally including quarterly audits of personal records and I-9 audits. • Assists in the negotiation of offers for both the exempt and non-exempt level.

Bagdad, Arizona

Responsible for performing HR-related duties to support multiple departments within the mine and works closely with all levels of the organization to build trusting relationships. These duties and accomplishments in assigned areas include: • Oversees consistent policy implementation for 250+ employees.• Successfully works with employees to create an environment that supports a non-union philosophy by preventing and resolving employee relations issues. • Conducts recruitment efforts for all exempt and non-exempt positions.• Monitors performance management and makes recommendations to ensure actions taken are in line with Company initiatives.• Conducts investigations into company policy violations such as workplace harassment, misappropriation of company assets, safety rule violations, core value, drug and alcohol policy, established procedures, etc.• Develops and performs new hire/transfer, supervisor, and employee training.• Handles employee dispute resolution process, which includes arbitration.• Manages employee leave cases and the accommodation process per Company policies and Federal laws.• Partner with all levels of management provide support and guidance to remain compliant with employment laws and company policies.

Bagdad, Arizona

Same as HR Generalist II role.

Irvine, Ca

Responsible for various HR administrative duties that supported 40+ employees. These duties include: • Conducted new hire onboarding and orientation. • Assisted with health benefits and 401K plan administration and records. • Coordinated training sessions for employees. • Supported recruitment efforts for all exempt and non-exempt level positions. • Aided with the compliance of Federal and California employment laws such as FMLA, PFL, overtime pay, and meal and rest breaks. • Managed personal and legal files for all current and previous employees. • Utilized ADP TotalSource and ezLaborManager to maintain employee records and process payroll. • Performed various administrative duties including expense reports preparation, answering the phone, booking travel, and planning company events.

Irvine

Working as an administrative assistant to the Business Development department, Human Resources Director, and President within the banking industry for the past three years. Preparing reports for executive level managements’ and the Board of Directors’ review, so accuracy is always a top priority of mine. Proficient in Microsoft Office products and computer savvy. In my schooling and at work, I have experience in being a member of successful teams, achieving high marks on projects and sales results. I have access to confidential information in assisting the Human Resources Director and President, so I understand the importance of professionalism and confidentiality. Through my degree in Human Resources and assisting the Human Resources Director for the last two years I have learned and become familiar with federal and local state employment laws, compensation, benefits, data systems, such as Qqest, and other related human resources activities.

Rancho Santa Margarita

Worked with customers directly to open and maintain consumer and non-consumer accounts. Supported branch manager with daily banking center functions. Leaded peers by coaching him or her through complicated banking issues. Referred bank's products to customers.

Rancho Santa Margarita

Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures. Identified customer needs and refered financial products and services to consumer and small business customers. Ensured regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act were adhered to. Built customer loyalty through courtesy and friendliness

Rancho Santa Margarita

Coached and trained the banking center’s teller team to process transactions accurately, efficiently, and in accordance with established policies and procedures. Assisted seven teller associates in handling more complex transactions and issues by using in-depth policy and procedure knowledge. Created a positive team environment in the banking center by modeling appropriate behaviors and providing 360-degree coaching to tellers. Maintained the highest level of customer service standards.

Rancho Santa Margarita

Processed transactions accurately and efficiently in accordance with established policies and procedures. Identified customer needs and referred financial products and services to consumer and small business customers. Acted as the face of Bank of America to the customer and consistently strove to delight customers by demonstrating The Bank of America Spirit. Ensured regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act were adhered to. Contributed to a positive team environment in the banking center through 360-degree coaching. Demonstrated Bank of America core values in all actions. Built customer loyalty through courtesy and friendliness, including addressing each customer by name.

Mba, Business Management

Ba, Business Management-Human Reosurces

Associates, Business Administration