Constance C., Shrm-Cp, Pmq, Fmla Email & Phone Number

Murfreesboro, TN, US

Richmond, California, US

• Provide expert guidance on HR policies, practices, and compliance to internal and external stakeholders
• Advise on employee relations, talent management, and workforce planning initiatives to support organizational goals.
• Provide consultation on compensations, labor laws, and employee relations issues to ensure compliance.
• Collaborate with management to address employee concerns, disciplinary actions, and grievance resolution.
• Support talent management initiatives including recruitment, onboarding, and retention strategies.
• Assist in workforce planning by analyzing staffing needs and recommending solutions.

Franklin, Tennessee, US

• Developed and managed "Lunch-and-Learn" leadership development initiative
• Created employee engagement initiative including recognition programs, professional development, and peer-driven thought committee
• Analyzed reports and data trends to present in a custom-made dashboard for the Sr. Director
• Managed restructure and career framework, including job leveling and compensation analysis
• Mediated employee relations issues and facilitated progressive discipline actions and termination meeting
• Key contributor of HR initiatives, organizational development, policy introductions, and employee handbook revision, identifying areas for process improvement

Nashville, Tennessee, US

• Supported and advised healthcare IT leaders, regarding team of 800+ employees (FTEs, temps, contractors- exempt and non-exempt population) while managing change post-merge
• Collaborated with the compensation team to create standardized pay ranges
• Advised on performance management and employee relations issues for high level or complex issues
• Facilitated the annual calibration and merit cycle in a pay-for-performance work model, including LTI and AIP processes
• Managed furloughs and large reduction-in-force (RIF) events
• Provided day-to-day support in areas of employee relations, employee engagement, performance management, succession planning, training, and development needs

Nashville, Tennessee, US

• Partnered with leaders and Centers of Expertise (COEs) to support cross-functional teams on key business objectives and strategic planning, compensation management and calibration
• Project management to include compensation planning, role clarity, job leveling and mapping, data validation, operational efficiencies
• HR project leader of divestitures
• Managed employee relations (ER) issues
• Reduction-in -force management (including terminations and notifications)
• Trusted advisor and coach to leadership, peers and colleagues

Plano, Texas, US

• Provided exceptional customer account services in a call center via operational communications using calls, texts, messaging, and emails.
• Consultations with customers to provide accurate and prompt customer service.
• Negotiated contract rates for policy holders
• Prepared policies
• Delivered training to team members
• Strong emphasis on teamwork

• Full life cycle recruiting and onboarding for call center and distribution center
• Screened resumes, posted roles to job boards, interviewed, and hired candidates in a call center and distribution center environment
• Prepared creative and effective job descriptions
• Lead job fairs and university recruiting efforts
• Compiled new hire packets and created offer letters
• Facilitated new hire orientations and trained new employees

Bachelor Of Science - Bs, Psychology

Bachelor Of Science - Bs, Psychology