Carlos Galvão Email and Phone Number
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Over 23 years in Telecom. From Trainee to Broadband Manager at Oi S.A. At TIM Celular S.A, in 2008, in charge of developing the strategy for Mobile Marketing and Mobile Financial Services. At Oi, in 2012, B2C Mobile Product Manager and from Mai/13 to Mai/15 held a Sr Manager position in Operations . Since 2015, responsable for Regulatory Compliance leading projects and negotiation with the Regulatory National Agency (ANATEL). Acting in business transformation projects at Oi such as sale of mobile operation, creation of a neutral network company, acceleration of FTTH strategy and legacy network optimization and the approval of the agreement with TCU/Anatel/Minicom/AGU to migrate the concession model to authorization, the first in the Brazilian telecommunications sector Strong basis on regulatory and business aspects, negotiation and leadership on partnerships with players of Financial, Advertising, Network Operations, VAS, and with regulatory government stakeholders Ability to generate differentiated results with emphasis on the execution and control of processes, negotiation skills, sense of urgency, crisis management and project implementation / management. Strong leadership in people management, projects, organizational restructuring and process changes, ensuring compliance with financial / operational goals and customer satisfaction. Generalist profile, reference in team-building and management with different areas and high performance multifunctional teams.> Approval by Anatel for the sale of Oi´s data centers (2020) - R$ 325MM> Approval by Anatel for the sale of + 50 properties (real estate) no longer reversible goods (since 2018) over R$1Bi of new revenues> Negotiation and deployment of the new quality regulation approved in dec/19> Regulatory Compliance PMO Projects (Quality issues, Broadband at schools, Pole sharing regulation, R&D projects)> Negotiation of the implantation of Estação Antártica Comandante Ferraz (EACF) - Marinha (2020)> 1st Telecom TAC (Termo de Ajuste de Conduta) Approved for Anatel (2016)> Leading the Work Force Management Project called "Click" (2013)> Co-Branded Credit Card TIM Itaucard (2011)> 4 Insurance products launched at TIM - powered by Assurant (2010)> 5 Outsourcing Process for mobile contents as Music, Sports, etc (2010) > 3G Net/Notebooks offering with HP/ASUS (2009)> Oi Velox - ADSL Broadband - value chain deliverys> 6 Sigma project at Oi Legal Department for contingencies (2007)> Telecom outsourcings and full operational managament at Oi (2006)
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Regulatory Sr Manager - Quality, Broadening Access And Customer Relationship ComplianceOi S.A -
Regulatory Sr Manager - Quality, Broadening Access & Customer Relationship ComplianceOi S.A May 2015 - PresentRio De Janeiro Area, BrazilRegulatory Compliance and direct relationship with ANATEL (Brazilian Telecomunications Agency) regarding Quality of Service issues, Universalization Projects and broadband access expansion. Customer relationship obligationsAhead of the technical negotiations for the approval of the agreement with TCU/Anatel/Minicom/AGU to migrate the concession model to authorization, the first in the Brazilian telecommunications sector, now I´m responsable for the complaince of the agreementActing in the main business transformation projects at Oi such as sale of mobile operation, creation of a neutral network company, acceleration of FTTH strategy and legacy network optimization and the approval of the agreement with TCU/Anatel/Minicom/AGU to migrate the concession model to authorizationResponsible for achieving operational goals and reducing financial / regulatory risk through direct negotiation with Anatel, Minicom, Ancine, Min. Education, Min. Defense and Sector Entities.Ensuring Compliance by avoiding the generation of fines, reducing operating costs, increasing revenue with innovative approaches and acting to remove risks of civil liability from the Administrators. -
Planning & Control Sr Manager In Network OperationsOi S.A May 2013 - May 2015Ceara - BrazilFinancial and Operational KPIs Management (CAPEX, OPEX and Activation and Maintanance of Fixed, Broadband, Mobile, Data and DTH products). Responsable for multifuncional projects along with the Business Units for resources optimization, go-to-mkt initiatives, churn reduction, leverage revenues and improve quality of service. Leading the deployment of the new Oi´s Work Force Management - "Click". Direct reporting to the Regional Operations Director -
Mobile Product ManagerOi S.A Jul 2012 - May 2013OiResponsable for all B2C mobile services/products focused on delivering higher performance on the value chain of Oi´s mobile segment. Managing projects to achive better operational KPIs such as reducing contact rate, churn and improving sales efficiency. -
Mobile Financial Services ManagerTim Brasil Jan 2012 - Jul 2012TimResponsable for Partnerships with Financial Companies for projetcs like:- Co-Branded Credit Card (TIM Itaucard)- Insurance products- Mobile Banking and Mobile Payment- Credit Card as a payment mean for Telecom Services -
New Business Vas ManagerTim Brasil Jul 2008 - Dec 2011TimResponsable for the strategy and product development in: > Mobile Financial Services > Mobile Marketing> VAS Innovation -
Senior Consultant Mkt VasTim Brasil Aug 2008 - Jul 2010Project manager on: > Mobile Financial Services > VAS Promotions and interactivities - SMS > Netbook 3G offers (HP & ASUS)> Strategic partnerships (VAS & Voice)> Negociation with Content Providers for Wap portal outsourcings -
Marketing Manager - Adsl Broadband ServiceOi S.A Jul 2007 - Jul 2008Executive manager responsable for Oi´s ADSL broadband service called "Oi Velox". Responsable for projects focused on Go To MKT iniciatives/offering, increasing quality levels and performance on sales / operation and attending regulatory issues. -
Quality SpecialistOi S.A Aug 2006 - Jul 2007Responsable for developing the "Six Sigma Program" at Oi. Special project with legal department to reduce contingence issues ( work, regulatory, fiscal, Costumer Defense Organization and civil ). -
Operational Performance Senior AnalystOi S.A Aug 2004 - Jul 2006Managing contract and KPI´s from third companies that were responsable from maintence of fixed lines, broadband and data services from Oi -
Squash Coaching - Certified By Sra (Squash Rackets Association - Inglaterra)Clube Ipe & Tijuca Tenis Clube 1999 - 2000São Paulo, BrazilFormer professional squash athlete ranked among the best 150 competitors in the world in 1999
Carlos Galvão Skills
Carlos Galvão Education Details
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Business Administration -
Management -
Strategic Mkt & Services Management -
Business Administration -
Technology Management On Business Administration -
Universidade Federal Do Rio De JaneiroBusiness Administration
Frequently Asked Questions about Carlos Galvão
What company does Carlos Galvão work for?
Carlos Galvão works for Oi S.a
What is Carlos Galvão's role at the current company?
Carlos Galvão's current role is Regulatory Sr Manager - Quality, Broadening Access and Customer Relationship Compliance.
What is Carlos Galvão's email address?
Carlos Galvão's email address is ca****@****.com.br
What is Carlos Galvão's direct phone number?
Carlos Galvão's direct phone number is +5561341*****
What schools did Carlos Galvão attend?
Carlos Galvão attended Universidad Antonio De Nebrija, Coppead Ufrj, Espm Escola Superior De Propaganda E Marketing, Fundação Dom Cabral, Fundação Getulio Vargas, Universidade Federal Do Rio De Janeiro.
What skills is Carlos Galvão known for?
Carlos Galvão has skills like Start Ups, Mobile Marketing, Mobile Devices, Business Strategy, Product Management, Product Marketing, Telecommunications, Product Development, Team Leadership, Vas, Strategic Partnerships, Management.
Who are Carlos Galvão's colleagues?
Carlos Galvão's colleagues are Décio Alvarenga, Ana Clara Batista, Sandra Brito, Merethe Andersen, Rita De Cassia Castro Cordeiro, Camila Madalena, Jean Victor.
Not the Carlos Galvão you were looking for?
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Carlos Galvao
Inteligência De Negócios | Gestão De Projetos | Inovação | Liderança De Equipes | Planejamento De Demanda | Data InsightSão Paulo, Sp1syngenta.com -
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Carlos Marques
Screenwriter/ Executive Producer/ Script Doctor/ Script Consultant/ Filmmaker And Chemical Industrialist . 9 Novelas, 2 Series , 1 Longa Metragem. ( Netflix, Amazon, Sbt, Televisa, Telefé ,Fox) +25 Years CareerSão Paulo, Sp1rocketmail.com -
2agenciabanda.com.br, gmail.com
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